Ratings based on 1,458 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom w

Horrible!!

Posted May 27, 2015
I would not stay there again if my life depended on it!! Worse experience of ever had at a hotel!!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Québec

Proche du Convention Center.

Posted May 25, 2015
Pros: Sa situation pratique.
Cons: Un peu plus de détails personnels, un peu plus d'attention de la part du personnel d'accueil.
Bon hotel pour accéder facilement (5 minutes à pieds) au centre piétonnier et boutiques/restos de la 16th, 20 minutes à pieds du Convention Center. Déjeuner buffet bien garni. Pas en dehors de l'ordinaire, mais tout est en bon état, propre, confortable, salle à manger jolie; carte un peu chère pour le contenu de l'assiette. Personnel plutôt distant, ou bien au moment de notre séjour, très occupés? Stationnement payant à l'hotel, cependant le weekend il est possible de se stationner à la rue sans frais, et au parcomètre les jours de semaine; des stationnements payants moins chers sont tout près.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Wifi did work well !!!

Posted May 20, 2015
The wifi didn't work at all the first few hours I had to go down to the Front Desk to get it connected, my other stay there the wifi worked great they need to restart or upgrade their system
3 out of 5
by A verified travelerfrom NH

Better places to stay in Denver

Posted May 20, 2015
Pros: It was just okay.
Cons: Half the staff was very nice, the other half had less than stellar customer service.
Location: Okay location. Only about a quarter of a mile to 16th Street Mall.
I was left waiting in the lobby because no rooms were available (unless I wanted to play more for a larger room). Two weeks prior I stayed at another Denver hotel and they upgraded me for free so I wouldn't have to wait. I didn't have a problem waiting because technically I was there before 3 pm. However, I was told it would only be 30 minutes or so and that they would call me. I said great and let them know I would be sitting in the lobby waiting. After about an hour with no call, I approached the front desk to inquire how much longer it would be. Well, clearly, the room had been ready for some time. I wonder how long they would have left me waiting. Very annoying.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Evansville. IN

Convenient to downtown area.

Posted May 17, 2015
Always courteous and helpful staff! Restaurant was excellent.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Kansas City

Great place to stay for a convention

Posted May 16, 2015
Pros: Great location, helpful staff, super workout equipment.
Cons: Some of the decor seems a tad dated.
Location: Great deli about a block away
I was there for a week attending a conference. The staff was great all week. The workout facilities were nice. I loved the fruit flavored ice water! The pool was warm and nice to swim a few laps in after a long day. The rooms were very nice - not huge, but comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Perfect location!

Posted May 16, 2015
Pros: It was central to everywhere I needed to go for the conference. Perfect location!
The hotel as perfect especially for business travelers and those attending conferences as I was.
3 out of 5
by A verified traveler

Housekeeping services

Posted May 16, 2015
Our room was cleaned after 300 pm. We had to call them otherwise they would not have come. They never replaced soap, shampoo or took away dirty towels.
1 out of 5
by A verified traveler

Outdated. Poor service. Does not seem clean.

Posted May 16, 2015
Pros: Nothing
Cons: This hotel needs a complete refurbishing. Very expensive for what is basically a 2 star hotel.
This hotel needs a complete refurbishing. Very expensive for what is basically a 2 star hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom J

Nice hotel close to everything

Posted May 14, 2015
Wonderful hotel, great location! Megan at Randolphs is a stand out employee. Parking is a little absurd and unreasonable, valet services do not by any means ever justify a near 50% markup on nightly rates over the lot next door. This is the only reason I'm not giving it a 5.