The morning of the trip, I received an email saying to check-in digitally and when I attempted to, it showed that I had no reservation. When I contacted both hotels.com and the hotel itself, I was relieved to be told I had a reservation. If they’re sending an email saying to check in and I go to do that and the reservation is not found, something needs to be checked because that should not happen if you want to have a seamless experience. When I arrived at the hotel, I was then told that the check-in time was at 4pm, so I checked out the rest of the hotel and while some things like the hallways and the elevators(which made me scared it was going to break down) could use a renovation to be a little less rundown, the rest of the hotel was passable and since I was there for a wedding party, the central dining room area was fantastic for all of us. The room had a lot of amenities and I was not able to use all of them but for the price, I recommend this hotel over the Fairfield next door due to the rooms at the Residence themselves being a much better value in terms of amenities and space than the Fairfield or other hotels in the area.