Chose this hotel as it was well rated. I arrived early afternoon and parked in the near empty carpark. Opened my car door to hear a voice yell across the carpark "You can't park there!" I couldn't see why not as the car beside me had parked the same way. It too only took up two spaces, but there were plenty left. I was not in any way obstructing any one. I moved. Then heard yelled across the carpark "Name!" I gave it though shocked at the way I had been spoken to. No Welcome to the Abbeydale Hotel. Please could you park your car over here,,,,
We then went into the reception to find the person shouting at us was the landlady.
We were told she had taken the money from my card. Strange as I had not authorised this til I saw the room. No, would you like to pay...
She then half ushered us to the stairs and told us to go up and open the room ourselves. I believe the courtesy is to show the customers the room and facilities.
She then scampered off.
At breakfast … no "Good Morning"
My cooked breakfast was taken, then delivered whilst still eating my second bowl of cereal. No apology, just plonked on the table.
The order was incorrect, the plate was cold and the contents were nearly all cold.
We got the impression we were not welcome, so we packed up and left.
Think they need some manners and taught how to treat a customer.