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Reviews of The Red Lion

2.5 out of 5
The Red Lion
The Square, Bakewell, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 96 reviews" "
Rating 8 - Good. 28 out of 96 reviews" "
Rating 6 - Okay. 17 out of 96 reviews" "
Rating 4 - Poor. 10 out of 96 reviews" "
Rating 2 - Terrible. 3 out of 96 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Traveled with partner
Liked: Amenities
Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Thornbridge and Chatsworth visit at Bakewell
Staff were lovely. Location in the town centre, very convenient. Beautiful town. Surprising quiet in the hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Katherine

Stayed 2 nights in Jan 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall, 4 out of 5. Would stay again. Thanks
Great pub in a beautiful village. Very cosy bar area with friendly staff, people and dogs. The room itself was very comfortable and warm. However, we only had enough milk for 2 cups of tea, and only 3 'normal' tea bags. We tried to get more but the downstairs door was locked until 8:30am. We tried again at 9am but the door was still locked. The only way to exit was the fire escape, which we had to take at 10:00am as that was check out time - the downstairs door was still locked. To make matters worse, it had snowed over night making the fire escape a slippery danger zone - not so good for my girldfriend's bad achilles and probably also not so good for elderly guests etc. overall, 4 out of 5. Would stay again. Thanks
Stayed 1 night in Dec 2023

6/10 Okay

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
You have to be kidding: very poor value for money.
Our room at the Red Lion was nice and comfortable but there were many other problems: i) there was no reliable internet service; ii) there was no breakfast; iii) the kitchen stopped serving dinner at 7.00. When we came down at 7.15, they said they would fire up the kitchen again!; iv) the front door was closed until 12.0 noon which meant we had to come and go in the morning via the fire escape although we had been told that the front door would be opened at 8.30am. This was very very poor value for L164 per night (pounds sterling)l
Stayed 1 night in Jul 2023

6/10 Okay

Dayna

Traveled with partner
Liked: Staff & service
Great area. Nice staff. The rooms are above a pub, so be prepared for everything! Very and I repeat VERY thin walls.
Stayed 4 nights in Jun 2023

2/10 Terrible

Dr Genine

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible bathroom, shower dod not drain, toilet stopped working, dangerous. Access via back stairs fire escape also dangerous and awful. Wished I didn't stay here
Stayed 3 nights in Jun 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Last minute night away. Great welcome and accompanied to the room on check in. Nice touches of fresh water, coffee and even a Bakewell tart! I must say the bed and bedding are the comfiest ever, I wanted to take it home. Only downside was the walls are pretty thin which can’t be helped, we had a group of noisy boys next door who disturbed us at 4am!! The owner was made aware and was very apologetic. All in all I would definitely stay here again.
Stayed 1 night in May 2023

6/10 Okay

David

Stayed 2 nights in May 2023

8/10 Good

William

Stayed 1 night in Apr 2023

4/10 Poor

Mark

Stayed 1 night in Apr 2023

6/10 Okay

Susan

Liked: Cleanliness, room comfort
Disappointed that the quality didnt match the cost
For the price charged for this double deluxe room we had certain expectations especially as it was on a room only basis. On the positive side, the bed was clean and comfortable and the room warm. On arrival we were told there is no onsite parking but we could park for free at their sister pub approximately 2 minutes walk away. We were provided with a bottle of fresh water and 1 small bakewell tart (curtesy of Mr Kipling). The room was decorated to a reasonable standard but had one area tge feature wall colour had been scratched exposing the previous lighter colour. The bedding and towels were of a good standard and there were plenty of toiletries provided. However on the negative side the was basin had 2 cracks in it, the shower tray had several chips in it and the tiles surrounding the basin had a big chip out of one corner and alas the hair dryer provided didnt work. The hair dryer was reported and replaced however rather than automatically replenishing our tea, coffee, milk and biscuits each day (we stayed 2 nights) we had to go and ask as no one entered our room to service it. We ate in the pub on our first night and found the food to be well presented, hot and of reasonable quality. So to conclude, our experience was somewhat spoilt by a lack of effort and attention to rectifying issues.
Stayed 2 nights in Mar 2023

6/10 Okay

Anthony

Traveled with partner
Disliked: Property conditions & facilities
Room was very dated and needed re decorating, but nice pub in nice spot
Stayed 1 night in Mar 2023

6/10 Okay

david

Disliked: Staff & service
Night away
Customer service really poor waited a while to be booked in, room was ok. Went into the bar to get a drink bar staff nowhere to be seen. Went elsewhere and ended up in the bar and was told would we like to go elsewhere so we can close early! Not made to feel very welcome. Breakfast was awful no fruit juice offered and no butter for toast, full English not hot just warm like it had been standing, will not be going back here !
Stayed 1 night in Feb 2023

8/10 Good

Tony

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay
Clean and warm. Dated decor but everything you need. Good all round value.
Stayed 1 night in Nov 2022

6/10 Okay

CAROL

Stayed 1 night in Nov 2022

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. Staff rude on arrival. Rooms dirty, used cotton bud on floor, hair in shower, dirty cleaning cloth left in the sink. Drawers didn’t open on the dressing table & the only one that did had a tablet in it, clearly not been checked let alone cleaned. Very obvious floor had not been cleaned. We were told to use the fire exit if returning to the property after 11pm, a code was provided to open the door, code not required on our return door wide open, great security! On entering passageway contained multiple bags of linen making it extremely difficult for us to walk. Safety seriously compromised. Breakfast the following morning was a shambles, no menus provided, waitress came to the table & asked us what we would like to eat, our reply was what choice do we have. We had to ask for water in the kettle, milk, cups, for the fresh juice jug to be filled up, butter for the toast….. we gave up asking & went in search of sauce & cutlery ourselves! There was one young lady on her own doing everything!!! She had obviously given up on customer service. To complete our stay the property have charged us twice!!!! We are still awaiting our money to be refunded. Not happy at all. I would not recommend this property at all, avoid, avoid, avoid.
Stayed 1 night in Oct 2022

4/10 Poor

Ellen Lavinia

Stayed 1 night in Sep 2022

10/10 Excellent

sandra

Stayed 1 night in Aug 2022

10/10 Excellent

melvyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful rooms was in need of a up lift, the bed was very clean and that goes for the room also, There was a very big breakfast and it was very well cooked, We will be back, the only down side is that there was no on site parking but we got over that. The owner did say that they was having a big refurbishment very soon .
Stayed 1 night in May 2022

10/10 Excellent

Amy

Stayed 1 night in Apr 2022

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad lion
A warm welcome, room was very basic not like the photos at all, room was dirty especially under the bed, lots of dust and old reciepts? Cracked bathroom sink and very dusty. Never slept due to the boiler noise there was a constant loud buzzing sound!! The breakfast was very poor, i only ate toast and marmalade.
Stayed 1 night in Feb 2022

6/10 Okay

Samantha

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Stirling

Traveled with partner
We were 5 minutes away from the Red Lion after a 3 hour drive when i received a phone call from a member of staff telling me that we wouldn't be able stay in our room as the electricity was down so they cancelled our booking. We asked if they could recommend anywhere else they said the castle inn which we found out was fully booked. At this stage my wife was starting to panic. I rang around a few other hotels no joy. Finally i tried the Rutland Hotel and they came to our rescue.
Stayed 1 night in Dec 2021

2/10 Terrible

Rebecca

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are very small, the TV did not work and no one was on site in the evening to help. I was not even sure anyone stayed there overnight and the only way out in the evening was down a fire escape route at the back. The pub was locked when we arrived at 7pm on Sunday evening despite being advertised as being open until 10pm, I understand from the staff that they had been asked to move to a different pub that evening that was opening under the same manager. Eventually having been allowed in we spent one night and having been asked to leave for the second night (due to a confusion as to whether pets were allowed), we are yet to receive our money back for the second night even though we were asked to leave and didn't spend that night in the accomodation. The staff on site were unable to help resolve the issues and after two hours of phone calls with their managers and Head Office with no satisfactory outcome and a lot of 'passing the buck' - I would not recommend this pub and it feels like the culture at Punch Taverns is not a happy one and customer service is not evident but rather a fear of one's boss and a lack of clear decision making.
Stayed 2 nights in Oct 2021

6/10 Okay

Alan

Liked: Cleanliness, room comfort
Could do better
Has the potential to be so much better, let down by poorly trained staff.
Stayed 2 nights in Oct 2021

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok, stopped selling food at 5pm
Stayed 1 night in Oct 2021

4/10 Poor

Trevor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This is a run down business sadly in need of refurbishment both pub and accommodation. Not suitable with persons with mobility issues. The staff were pleasant and understanding. It has so much potential being at the centre of Bakewell. Parking is an issue at the best of times in Bakewell but staying overnight increases the inconvenience.
Stayed 2 nights in Sep 2021

8/10 Good

Gemma

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back
good room, helpful staff, excellent breakfast; I'll go again
Stayed 7 nights in Jul 2021

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel, warm welcome
We stayed here for 2 nights and was pleased with how central the location was. Rooms are simple and clean and have a separate rear access down to the beer garden. You get a good full English breakfast in the morning and good service in the pub of an evening. Staff were friendly and welcoming. It was well priced for Bakewell which is fairly expensive to stay in. Only downside was no parking, but the council car parks are 2 minutes walk away and cheap for overnight.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful old style pub, very friendly welcome and just a nice place to be. The beer was in first class condition and the breakfast was great too.
Stayed 8 nights in Jun 2021

4/10 Poor

R

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not really worth the money spent at all. Comparable with a youth hostel. No choice at breakfast and cheap coffee. Wouldn't stay again.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for a country weekend bolt hole
Great place, simply decorated country B&B. Staff are great, asked for an early check in when i was about 2 miles away and they managed to accommodate me, and are very friendly and helpful. Rooms basic, but recently fitted and has everything you need, and cleaner than any hotel i have ever stayed in, completely immaculate. The bed however was the best part, unbelievably comfy, and flawless pressed sheets and big feather pillows and duvet. Slept like a baby. Breakfast very satisfying, chef comes to take orders (shy but lovely guy) which is a nice touch. Would recommended and would stay again.

6/10 Okay

Anna, Rugby

Great location, average rooms and hotel
Good hotel for what it is. We stayed over for a walking weekend on bank holiday. Difficult to park but staff very accommodating and breakfast was fairly good. Great location, could do with a lot of improvement to the rooms modernity. Overall good stay. They don't accept dogs as we found out too late!

8/10 Good

Mr, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely town centre old pub
Great welcome by bar staff who took us to our room. While room was small as you would expect in a small pub it was more than adequate and immaculately clean as was the whole pub. Perfectly situated in the lovely town centre. Clearly considerable effort made to satisfy. The food both in the evening and morning excellent.

8/10 Good

Alex, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night red lion stay
Stayed one night here, staff were incredibly helpful and friendly, and the town itself is a wonderful place. Do not expect to recieve small portions at mealtimes, they give you so much (just as well it was delicious)!

10/10 Excellent

Lonewolf, Essex England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Central Location, Good Food
Plus Points – Good Hotel, Central Location, Good Food Bad Points – None Date of travel 3 nights in Oct 2014 as a couple in one room Location to Attraction/s For a walking weekend in the Peak District national park, can’t be better, in the middle of the park. Location of Hotel Good Location in quiet market town Facilities Good Room, quite position at side of pub Nice Pub with friendly staff. Food Good food at reasonable prices with good fried breakfast with plenty of tea Service Good From a level headed seasoned traveller of 55+ foreign holidays. Travelled all over the world for all types of holidays, sun/sea, ski, safari, city break, cruise etc. Travelled as a couple, a group of friends and as a family. Would stay here again

8/10 Good

Sue, Cheshire

Liked: Cleanliness, staff & service, room comfort
Reasonable price, basic and clean
It was ok. The bar seemed cluttered and unwelcoming so we hate else ware . The bedroom was clean, basic but functional. The breakfast was good quality. Good for all local amenities and reasonable price for a pub B&B

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation & location
Clean, comfortable room, friendly staff. Lovely quality breakfast. One of the pubs bars was being refurbished I am sure it will be very nice when finished.

10/10 Excellent

paul, Hartshorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff.
Excellent service, staff very friendly, barman knows his stuff, he new barrel was running low and offered me another beer rather than giving me the dregs as some pubs would. Room was clean, furniture a little worn but adequate, comfy bed, a unique way of strengthening the bed, but it works. (I looked under the bed to check we hadn't left anything) Good breakfast. Bakewell is a great place. Parking on the front is limited, but we dropped our bags off first then parked in the main car park 2 minutes away. Would definitely stay again.

10/10 Excellent

simon, Stoke on trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
We had a one night stop over it was great staff were friendly the room was very clean and the breakfast was excellent a great stay for a great price

10/10 Excellent

Anne, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bakewell stay
Very friendly staff, clean room and lovely breakfast. Would stay again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, Southend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely going to be back
Great location, great staff and good beer.

6/10 Okay

kelly, Sheffield

Liked: Cleanliness
You get what u pay for!
Clean room in central location but very basic in decor and lacks some little touches to improve it including individual heating control in rooms, adequate hanging space for clothibg and bottle water in room. Breakfast good, bed comfy and we would return to use as a base to explore surroundings but not if u want to spend time in your room. Cant beat the central location!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A very good location in centre of bake well vg staff and excellent food. Vg value for money