Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
Pros: Amenities provided in the room--full size frig, microwave, toaster, coffee pot, and dishwasher.
Cons: Nothing.
Great place to stay. Loved all the extras included in the room
2 out of 5
by A verified traveler

Confirmation said Non smoking but none available.

Posted Sep 23, 2014
Pros: Room layout.
Cons: Provide customer with non-smoking room when that was what was booked. Improve cleanliness.
Booked through expedia and the reservation confirmation said Non-Smoking room. However, when arrived there was only a smoking room available. Also, bed spread and curtains were dirty. Other than that, the room was well maintained and nice layout.
Comment from Hotel Management
Sep 25, 2014 by General Manager, Hotel Management
Thank you for your feedback. We do hope that we will see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from st.louis

Posted Sep 22, 2014
When I arrived, the lady at the front desk was pleasant. However she started going over things they didn't have instead of emphasizing their positives. I found the room to be very nice, updated,and very clean.
Comment from Hotel Management
Sep 24, 2014 by General Manager, Hotel Management
Thank you for your feedback. I will certainly use your comments as a training tool for our team.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
It was a simple place, enough for what we need but nothing special. We like that it was clean.
Comment from Hotel Management
Sep 24, 2014 by General Manager, Hotel Management
Thank you. We hope to see you again soon!
1 out of 5
by A verified traveler from Illinois

Not our happiest motel stay

Posted Sep 3, 2014
Pros: Large room with kitchenette.
Cons: New mattresses and box springs. Daily maid service.
The bed was one of the worst we have ever slept in. It sagged to the middle as if someone had been jumping up and down in the center forever. Several problems didn't crop up until the second day of our stay. We went to use the shower and it was like getting stuck in front of a pressure washer and no adjustment was possible. I told the clerk at the front desk about the bed issue and he just laughed, but never commented. That evening who we returned to the room we found that there had not been any maid service and no fresh towels. When we went to the front desk to complain, we were told that "housekeeping only works during the week", so no maid service. We were able to get some extra towels. I think this could be a great motel if they would replace mattress and box springs in the room as well as provide maid service everyday, especially on the weekends. Will I ever stay at this motel again.... NO. And we travel to this area on regular basis.
Comment from Hotel Management
Sep 8, 2014 by General Manager, Hotel Management
I am very sorry that we did not meet your expectations. I will have the maintenance team look into the mattress in your room. I appreciate your feedback. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2014
Good motel, bad reservation experience. Wrote a more detailed review, you did not like it. Print our original review, it was true.
Comment from Hotel Management
Sep 8, 2014 by General Manager, Hotel Management
Thank you for you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from wyomng

Pet friendly

Posted Jun 25, 2014
Pros: pet friendly
Cons: nothing
Location: mall within a couple of miles and several choices for dining
We were looking for a hotel that accepted pets. I usually stay in one of the Hilton properties. This hotel was close to a variety of plaes to eat, an upscale mall and accessible from the interstate. The staff were pleasant an helpful and the accomodation everything we needed.
Comment from Hotel Management
Jun 28, 2014 by General Manager, Hotel Management
Thank you for your review! Hope to see you again in the near future.
5 out of 5
Recommended
for Couples
by A satisfied guest from Iowa

Great location

Posted Jun 13, 2014 on Hotels.com
Room was very clean. We would definitely stay here again. Close to Jordan Creek and Wells Fargo Event Center.
Comment from Hotel Management
Aug 30, 2014 by General Manager, Hotel Management
Thank you for taking the time to give us your feedback. It is always appreciated! Hope to see you again in the future!
2 out of 5
by A verified traveler

Wouldn't stay there again

Posted Jun 9, 2014
Pros: Decent location.
Thought I had booked a non-smoking room. Ended up with a smoking room. Staff seemed clueless and unable to answer some basic questions. Would've been better off paying a little more and staying at a better hotel.
Comment from Hotel Management
Jul 22, 2014 by General Manager, Hotel Management
I am sorry that we did not exceed your expectations. I do hope that you will give us another chance in the future.
5 out of 5
Recommended
for Shopping
by DorDor from Iowa

Close to Jordan Creek mall

Posted Jun 4, 2014 on Hotels.com
Beautiful remodeled rooms, excellent choice for short or long term stay. Full kitchen, plus DVD checkouts at front desk
Comment from Hotel Management
Aug 9, 2014 by General Manager, Hotel Management
Thank you for your wonderful review! We hope to see you again in the near future!