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Opiniones de Hotel Fort Des Moines, Curio Collection by Hilton

4.5 out of 5

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 576 de 687 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 68 de 687 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 687 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 687 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 687 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un hotel remodelado recientemente con habitaciones amplias y muy bien equipadas. Personal amable y ubicación excelente.
Se hospedó 3 noches en mayo de 2022
Respuesta de Neil U, Director of Operations, el 11 jun. 2022
Gracias por quedarte con nosotros, Mario. Agradecemos sus amables comentarios y esperamos volver a verlo pronto.

10/10 Excelente

Hilsia

Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Gabriella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 25 abr. 2024
Thank you so much for your positive feedback Gabriella!We hope to see you again soon!

10/10 Excelente

Lasey

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 24 abr. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!

10/10 Excelente

Ben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful restoration of a historic hotel. A truly unique property, not a cheesy cookie-cutter hotel experience. A very classy hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 24 abr. 2024
Thank you for your thoughtful review! We're delighted to hear that you, Ben, appreciated the beautiful restoration of our historic hotel. It's fantastic to know that you found your experience at Hotel Fort Des Moines to be truly unique and classy. We work hard to maintain this beautiful building and your kind words mean everything! We hope to welcome you back soon!

10/10 Excelente

Rohit

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful property and very comfortable rooms
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 21 abr. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excelente

Alexis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed my stay and will book this hotel again, valet was amazing.
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 17 abr. 2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Excelente

Dawone

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel and comfortable room
Se hospedó 1 noche en abril de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 24 abr. 2024
Thank you Dawone for your glowing review! The team here at Hotel Fort Des Moines is dedicated to ensuring a comfortable experience for all our guests, and we're delighted to see that our efforts have made a difference for you. Your positive feedback means a great deal to us. We hope to see you again soon

10/10 Excelente

Joey, Bozeman

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was AMAZING in ALL areas: Room was clean and nice. The hotel was beautiful!
Se hospedó 1 noche en abril de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 17 abr. 2024
Joey, we cannot express enough how much this review warms our hearts. You deserve an amazing experience and we work hard to provide it. Thank you for taking the time to leave these notes of encouragement, it means so much to our team! We hope to have you back soon!

10/10 Excelente

Tracy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Incredible stay and updated rooms. Speakeasy was a added bonus and include breakfast, it was amazing.
Se hospedó 1 noche en abril de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 16 abr. 2024
Thank you, Tracy, for your wonderful review! We're delighted to hear that you had an incredible stay with us and enjoyed our rooms, speakeasy, and breakfast at the HobNob cafe. Your feedback means a lot to our team members, and we're grateful for your kind words. We can't wait to welcome you back for another amazing experience!

10/10 Excelente

Brittany

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique, historic experience. Parking ramp right behind hotel, easy access to the hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Francesca Geis, Director of Rooms, el 15 abr. 2024
Brittany,We are happy to hear you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excelente

tom

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Se hospedó 1 noche en abril de 2024
Respuesta de Francesca Geis, Director of Rooms, el 15 abr. 2024
Tom,Thank you for the review! We look forward to seeing you again.

10/10 Excelente

Cecil

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice updated older hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor, el 15 abr. 2024
Cecil, we greatly appreciate you sharing your experience with us! It's wonderful to hear that you enjoyed your stay at our hotel. Your feedback is invaluable, and we'll be sure to pass along your kind words to our team. We look forward to the opportunity to welcome you back in the future !

10/10 Excelente

Wendy, Grinnell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very relaxing, nice atmosphere.
Se hospedó 1 noche en abril de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor, el 14 abr. 2024
Thank you for your kind words, Wendy! You deserve to take have a relaxing stay, especially with how hectic life can be. It is music to our ears that we were able to provide that experience, I can't wait to share your words with my team. We hope to welcome you back soon!

10/10 Excelente

STEPHANIE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 12 abr. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!

10/10 Excelente

Dustin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was beautiful and everyone was so nice.
Se hospedó 2 noches en abril de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor, el 7 abr. 2024
Dustin, thank you so much for the positive feedback! We are so honored to earn your seal of approval. Our team members work hard and feedback like yours motivates us to continue doing so. We can't wait to welcome you back soon!

10/10 Excelente

Lesley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 8 abr. 2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our stay at Hotel Fort Des Moines was excellent. Very clean, historical and staff was friendly & helpful. I totally recommend!
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 8 abr. 2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excelente

Katie, Cochrane

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you have the chance to stay at this hotel, I would! It is amazing! So beautiful inside and the gym is amazing!
Se hospedó 3 noches en marzo de 2024
Respuesta de Francesca Director of Rooms, el 4 abr. 2024
Katie, Thank you for taking the time to write a review. We hope to see you again soon.

10/10 Excelente

Clinton

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
This is always a favorite stay of mine when flying to Iowa to visit family. The staff is lovely and it's one of the best hotels in the Midwest for a blend of high quality, dining, walkability, and price.
Se hospedó 1 noche en abril de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 3 abr. 2024
Thank you for your continued patronage and for sharing your wonderful feedback with us. We're honored to hear that our hotel has become a favorite stay for your visits to Iowa to see your family! As a recently reopened hotel, one of our greatest joys is welcoming back returning guests. We hope to see you again soon!

10/10 Excelente

Michael J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best hotels we have ever stayed at. Staff was wonderful and the room was great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 1 abr. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!

10/10 Excelente

Jessica

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property never disappoints! The hotel and staff are amazing, the only thing that could use some improvement is the speakeasy unfortunately. We were really excited to have our large group there for the evening.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 31 mar. 2024
Thank you for your feedback! We're so pleased you enjoyed your stay with us!

10/10 Excelente

Mohamed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staffs were nice and the place was clean.
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 29 mar. 2024
Thank you for your feedback! We're so pleased you enjoyed your stay!

8/10 Bueno

Raju

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved seeing the history of the building and the architecture was stunning but in the past 12 hours I have heard three police sirens so I feel a bit worried.
Se hospedó 1 noche en marzo de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 29 mar. 2024
Thank you for sharing your feedback. We apologize for any concern caused by the recent sirens you've heard. Rest assured, all incidents occurred outside the hotel premises. We prioritize guest safety with dedicated measures in place. Additionally, being situated near a hospital, it's possible the sirens were from ambulances. Your comfort and security remain our top priorities. We hope to have the opportunity to host you again soon!

10/10 Excelente

Randy

Se hospedó 1 noche en marzo de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor, el 19 abr. 2024
Randy, we are so honoured to have earned your seal of approval! Thank you so much for the positive rating, it means a lot to our team that we were able to provide an enjoyable experience. We hope to see you again soon!

10/10 Excelente

Justine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautifully renovated, friendly staff and amazing service
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 28 mar. 2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excelente

Sue

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful! The staff in the restaurant were amazing! Friendly! High quality people make the difference. The food was delicious and top notch….the service is what validated it! The rooms were so classy! Wish we hadn’t had to leave earlier than planned. We will recommend and hopefully be back for another visit.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 28 mar. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excelente

Joel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful restored historic hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 25 mar. 2024
We're delighted that you had a fantastic experience during your stay, Joel. Your glowing review means a lot to us and serves as a testament to the dedication and hard work we've put into restoring Hotel Fort Des Moines to its former splendor. We sincerely appreciate your recognition of our efforts. We look forward to welcoming you back again soon!

10/10 Excelente

anya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds were very comfortable and everything was clean. I also really enjoyed the different technology available in the room for a convenient stay. 10/10 would highly recommend staying here.
Se hospedó 1 noche en marzo de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor, el 24 mar. 2024
Anya, we at Hotel Fort Des Moines thank you so much for your valuable feedback! Your appreciation for our accommodations serves as great motivation for our team, who I cannot wait to share your kind words with. We hope to have the opportunity to host you again soon!

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice historic hotel. Excellent facility. Location is somewhat isolated for walkable activities and restaurants. $33 valet parking in Des Moines, Iowa seems excessive.
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 24 mar. 2024
Thank you for your feedback! We hope to welcome you again soon!

10/10 Excelente

elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
loved staying here, if i come back to des moines i will be staying here
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 23 mar. 2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excelente

Megan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We really enjoyed our stay at the Hotel Fort Des Moines. The rooms were very clean, and the staff was friendly.
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 17 mar. 2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay with us!

10/10 Excelente

Kristine

Viaje familiar con niños
Le gustó: Limpieza
Beautiful accommodations, friendly staff. Thoroughly enjoyed our visit.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 17 mar. 2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay!

10/10 Excelente

anne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 15 mar. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excelente

Donna, Hospers

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommend
Se hospedó 2 noches en marzo de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 11 mar. 2024
Donna, thank you for your response. Our team is so grateful for the kind words and the opportunity to host you. Your words fuel our motivation as team, thank you once again for sharing them. We hope to see you again soon!

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful, upscale hotel with a fun speakeasy!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 10 mar. 2024
Susan, we are so happy that we had the opportunity to serve you! Thank you for the kind words as it really does motivate our team. We hope to see you again!

10/10 Excelente

Rodolfo, Hockley

Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 28 mar. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excelente

scott, Negley

Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 28 mar. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

10/10 Excelente

Suzanne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous property!! The staff was awesome. The room was spacious and beautifully decorated. We ate lunch at the Hobnob Restaurant in the hotel and loved our server and our food. If I ever return to Des Moines, I’ll definitely stay here!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 8 mar. 2024
You are amazing, thank you so much for the wonderful review! We hope to see you again soon

10/10 Excelente

Colleen

Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 28 mar. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay!

8/10 Bueno

Austin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really liked the vintage look of the hotel. The staff were very friendly and the room was clean and very nice. My only complaint is that breakfast is an extra charge and a bit overpriced.
Se hospedó 1 noche en marzo de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor, el 4 mar. 2024
Thank you for your kind words about our hotel, friendly staff, and the cleanliness of your room. We're delighted to hear you enjoyed your stay in those aspects. Regarding your feedback about breakfast, we appreciate your perspective. We partner with local businesses, and the pricing of our breakfast reflects our commitment to supporting them. However, we do offer breakfast-inclusive packages for guests seeking added value. We hope to welcome you back soon and provide you with another memorable experience.

10/10 Excelente

Grant

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 3 mar. 2024
Thank you for your feedback! We're so pleased to hear you enjoyed your stay!

10/10 Excelente

Allen

Se hospedó 1 noche en febrero de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 20 mar. 2024
Allen, thank you for your response! We cannot tell you how much it means to us to receive positive feedback. Thank you for staying with us, we hope to see you soon!

10/10 Excelente

Rodger

Se hospedó 2 noches en febrero de 2024
Respuesta de Management, el 20 mar. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!

10/10 Excelente

Christine, Saint Paul

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
When we pulled up to unload… There were no signs or individuals to help us. My husband had to run into the front desk - he told them that we were checking in… asked about parking. The person said that the valet would be able to help us but never mentioned. How/where to unload Crazy!
Se hospedó 1 noche en febrero de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 24 feb. 2024
Thank you for your recent stay and for sharing your feedback.Thank you for your feedback, we apologize for any inconvenience during your check-in. We've noted your comments about the lack of signage and assistance. Your feedback is invaluable, and we hope to welcome you back for a smoother experience in the future.

10/10 Excelente

Larry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Francesca Geis, Front Office Manager, el 22 feb. 2024
Larry, Thank you so much for your feedback! We look forward to seeing you again.

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely historic hotel with very good restaurant/bar and large comfortable room. Helpful, friendly staff. Very cool speakeasy with craft cocktails that you use a "secret" door to access. Negatives but not very troublesome: I had a view of the parking deck, so that wasn't great, and I noticed they charged $30 for parking but the parking lot was empty, so there's that, but I wasn't driving anyway and may have been because of the weather. I was there during a storm so couldn't get a cab/uber from airport but lucked out as the hotel was picking up someone else and graciously offered to get me. That was a big deal!!
Se hospedó 3 noches en enero de 2024
Respuesta de Alyssa Salazar -Front Office Supervisor , el 17 feb. 2024
Thank you for your positive review! We're thrilled you enjoyed our historic hotel, restaurant, and speakeasy. Regarding parking pricing, it's influenced by third-party rates aligned with Des Moines city and competitor parking. We appreciate your understanding. We hope to welcome you back soon!

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place, friendly and helpful staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Francesca Geis, Front Office Manager, el 15 feb. 2024
James,We are happy to hear our staff was so helpful during your experience. We look forward to seeing you again.

10/10 Excelente

Justine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Proudfoot and Bird, the staff….spacious. Love the HFDM!
Se hospedó 3 noches en febrero de 2024
Respuesta de Francesca Geis, Front Office Manager, el 12 feb. 2024
Justine,Thank you so much for the kind review! We hope to see you again soon.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Management, el 13 feb. 2024
Thank you for your feedback! We're so pleased to see you enjoyed your stay with us!