Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable hotel

Posted Jul 27, 2015
Pros: Cleaniness
We stayed at Hyatt Place for 6 nights last week. We liked this hotel a lot. The hotel is super clean and comfortable. The hotel staff was very nice and helpful. The location is good, close to convention center and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, LA

Nice hotel. Convenient to Events.

Posted Jul 27, 2015
Good location if attending events at the Events Center and Wells Fargo Center.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendliest staff ever!

Posted Jul 20, 2015
A great place to stay downtown. I'm thinking about sending my whole staff for a stay to see what hospitality should be like.
Comment from Hotel Management
Jul 22, 2015 by Jared, Hotel Management
Thank you for taking the time to share. We work diligently to provide sincere & gracious hospitality to our guests. We are very flattered by your comments and are very proud to receive such great feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very enjoyable stay in downtown DM

Posted Jul 14, 2015
Pros: Room size, allowed dogs, free breakfast, always helpful and friendly staff
Cons: add a hot tub to pool area
Location: right down town in walking distance of many restaurants and the Farmer's market
Very nice staff, nice room. Kids' complained that the pool was too tiny but that is about the only bad thing I could say. We had to bring our 4 month old puppy and the staff welcomed her and us. This was our first stay here as we were in town for the 80/35 music festival. Previous years we had stayed at another hotel close by. I'm pretty sure this is now our spot for our annual stay.
Comment from Hotel Management
Jul 22, 2015 by Jared, Hotel Management
Thank you so much for reviewing our hotel! We are pleased your family (including your puppy!) had a great experience. We are honored to be your new hotel of choice in Des Moines!
5 out of 5
Recommended
for Couples
by A verified traveler from middle earth

Very convenient to Court Avenue.

Posted Jul 3, 2015
Pros: The bed was great.
Cons: As above, some of the bathroom fixtures need some attention.
Location: We attended the art festival, several bars and restaurants, and the farmer's market.
Our room was very nice. Some of the hardware needs to be updated or repaired.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great downtown hotel!

Posted Jun 7, 2015
Hyatt Place was a great stay for my family of 5. The room was very spacious and comfortable and every person on the staff was SO friendly and nice. The entire place was clean and nicely decorated. Breakfast was great, too. Delicious coffee, too. Slight downside was street noise filtered in to the room, and the pool was really small. It didn't deter the kids tho!
Comment from Hotel Management
Jun 22, 2015 by Jared, Hotel Management
Thank you for taking the time to write such a great review of our hotel. We sincerely appreciate the kind words and hope to see you again very soon.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Cincinnati

Hyatt Place Des Moines

Posted May 31, 2015
Location: We ate at Splash and Roca which were excellent. We also saw an Iowa Clubs game at Principal Field. Great ballpark.
The staff is just super. We received great dining recommendations. The hotel is walking distance from most of the places we wanted to go. We were in Des Moines for business. The hotel looks new and is well maintained. I enjoyed the breakfast sandwiches and the opportunity to get Starbucks on site. We took the shuttle from the hotel to the airport. We were able to prearrange the shuttle and the driver was great. Just the right amount of local color.
Comment from Hotel Management
Jun 2, 2015 by Jared, Hotel Management
Thank you for the wonderful review. We are so happy to see you enjoyed your experience with us. We cannot wait to see you again soon.
5 out of 5
Recommended
for Couples
by brittany from davenport

great stay

Posted May 1, 2015 on Hotels
great
Comment from Hotel Management
Jul 25, 2015 by Jared, Hotel Management
Thank you Brittany!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Really nice hotel at a reasonable price

Posted Apr 28, 2015 on Hotels
Access to food 24/7 was a real nice touch. The breakfast was good but not great.
Comment from Hotel Management
Jul 25, 2015 by Jared, Hotel Management
Thank you for the 5-star review! I am pleased you enjoyed our 24/7 Gallery Menu. We value your feedback about breakfast and are always looking for ways to improve our Food & Beverage services.
4 out of 5
Recommended
for Everyone
by A verified traveler from DSM - Downtown

Loved the ambiance.

Posted Apr 22, 2015
Made me feel like I was back in time. With modern conveniences. Wish I could have stayed and enjoyed it a little longer. Hubby had a back to back shift and we live 20 miles south of DSM. Would like to know if we could work something out for our inconvenient schedules and/or bad winter driving. I work for Life Care Services and we use your facility every now and then. Thank you~ Jenny Nixon
Comment from Hotel Management
Apr 24, 2015 by Jared, Hotel Management
Thank you for the wonderful review Jenny. We feel we have a one-of-a-kind experience in Downtown Des Moines and always love to see it shared for future guests. I know our sales team would be thrilled to talk to you about the options we have for LCS employees! We cannot wait to see you again soon.