Reception

Reviews of A Victory Suites Warren

2 out of 5
A Victory Suites Warren
2020 Walter P. Reuther Drive, Warren, MI

Reviews

5.6
Rating 10 - Excellent. 63 out of 352 reviews" "
Rating 8 - Good. 60 out of 352 reviews" "
Rating 6 - Okay. 66 out of 352 reviews" "
Rating 4 - Poor. 56 out of 352 reviews" "
Rating 2 - Terrible. 107 out of 352 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was okay, but our toilet kept plunging up and we had to fix it. It was also not very clean. You are not allowed to have visitors, pets, or anything of the sort.
Stayed 2 nights in Mar 2024

2/10 Terrible

Devon

Disliked: Cleanliness, property conditions & facilities
The heat didn’t really work the lighting wasn’t bright enough and the tv wasn’t working
Stayed 1 night in Feb 2024

2/10 Terrible

Bianca

Pool was extremely too small
Stayed 1 night in Feb 2024

10/10 Excellent

Phyllis

Stayed 1 night in Feb 2024

10/10 Excellent

Daishanique

Stayed 1 night in Jan 2024

2/10 Terrible

Mark

Stayed 2 nights in Jan 2024

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture and carpet were dated and dirty.
Stayed 1 night in Dec 2023

6/10 Okay

Jonique

Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Stayed 2 nights in Nov 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the freeway
Stayed 1 night in Nov 2023

2/10 Terrible

Elizabeth Anne

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel looked ok from outside. Desk clerk who was also the manager was not friendly on verge of rude. Elevator was out so we had to use stairs to get to room. The room itself was disgusting. It was a non smoking room and when we entered it smelled horrendously of stale cigarettes and cigar smoke. Set asthma off and then when my boyfriend complained the manager said nothing they can do. We ended up leaving and taking a loss on money. Don’t ever recommend this place
Stayed 1 night in Jun 2023

10/10 Excellent

Rami

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Nicholas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are big.
Stayed 3 nights in May 2023

10/10 Excellent

Nicholas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice place.
Stayed 3 nights in May 2023

10/10 Excellent

Brian, Caro

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge, really quiet.
Stayed 1 night in Apr 2023
Response from Jenn on Apr 20, 2023
Thank you for staying at A Victory Suites Warren, we look forward to accomodating you on your next stay.

6/10 Okay

Sally

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean, but run down. Broken dresser, hairdryer didn't work. Bed was comfy, lots of pillows.
Stayed 1 night in Apr 2023

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Most the staff are hospitable manager is rude overall good place to stay
Stayed 1 night in Mar 2023

2/10 Terrible

William

Disliked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2023

2/10 Terrible

Stephanie

Stayed 1 night in Feb 2023

4/10 Poor

Anthony

10/10 Excellent

Tania

Stayed 1 night in Nov 2022

6/10 Okay

Diana

Disliked: Staff & service, amenities, property conditions & facilities
The bed was pretty comfy. The bathroom light was so dim it was hard to see. There was no hair dryer. Broken tiles and out dated for sure. No one was at the desk at check out or any other time I walked by. It says smoke free but there is a lingering smell of smoke through out.
Stayed 1 night in Oct 2022

10/10 Excellent

Felicia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and great price
Stayed 1 night in Sep 2022

8/10 Good

Jasmine

Stayed 2 nights in Sep 2022

2/10 Terrible

Angela

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing it was dirty disgusting ,the bedding was burned from prior cigarettes and the carpet was all ripped,the bathroom was full of black mold , the jacuzzi was unplugged and not working ,there was hair behind the bathroom door full of hair that the cleaning people did not clean to well , and outside the window was the dirtiest washer and dryer broken in my view for me to see , dirty hotel will never book there again did not stay for the full time left because it was so dirty
Stayed 1 night in Aug 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service
I had to get this place as a last-minute plan B, but it worked ok. Not a great location, but a decent option if you just need a bed for the night.
Stayed 1 night in Aug 2022

2/10 Terrible

Rony

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not save
Stayed 1 night in Aug 2022

4/10 Poor

Timothy

Disliked: Cleanliness, room comfort
Bad smell, wall paper pealing, vent falling out ceiling toilet paper holder broke could keep going. This place should be closed until they clean it up and update it
Stayed 3 nights in Jul 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people who work here were a big help to me, especially Jennifer, who checked me in and out, and gave me a free lightbulb when I needed one.
Stayed 2 nights in Jul 2022

2/10 Terrible

Dontez

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
They was dirty af bed bugs and jacuzzi was dirty af
Stayed 1 night in Jul 2022

6/10 Okay

Stephen, Winter Haven

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was very helpful and friendly. Hotel was old and dirty. Room was dirty. No breakfast because of Covid. Overall, it was OK, but not great. I travelled with my family of 6 and we were not too thrilled to stay here. The helpful staff was the only positive.
Stayed 1 night in Jun 2022

6/10 Okay

Robert

Disliked: Cleanliness, staff & service
Was fine other then the fact the female receptionist was very rude n nasty they also don’t clean the rooms well our room still had someone else’s dirty cloths inside
Stayed 1 night in Jun 2022

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Melissa

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was half tore apart as if they were in the middle of some type of construction
Stayed 1 night in Jun 2022

2/10 Terrible

Ashley

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Tim

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled like vape as soon as we arrived. There was a hole in our bathroom door. The floor was sticky and the wallpaper was peeling. Definitely would not return.
Stayed 1 night in Apr 2022

4/10 Poor

Teresa

Traveled with partner
The housekeeper was very nice. Front desk staff took almost 30 minutes to check me in. The first room they gave me had not even been cleaned so i had to get a different room. The other night time desk person was shaving their head in the lobby. Another guest was blasting their music past midnight and i had to complain for the desk staff to even say anything. Kids running around in their underwear. Desk staff yelling down hallway around 1am for the owner of a vehicle to move their truck. Owners son threatened to have my truck towed if i didn't straighten it out after it had been parked there all day, and he had already parked next to it. Seemed as though he felt very entitled. Owner or other worker smoking inside the entrance. The housekeeping staff were the only professional workers. It was ok for the price, however the owner and desk workers need some training on how to treat their guests and accommodate paying customers.
Stayed 3 nights in Mar 2022
Response from manager on Mar 22, 2022
I will speak to the owners son, however the front desk clerk shaving her head in the lobby is currently fighting brain cancer and had surgery and they had to shave most of her hair so she had someone else finish it. You shouldnt comment on people unless you know what they are currently going through.

6/10 Okay

Rosalind

Stayed 1 night in Mar 2022

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
It was nice I will come back again and again you guys just need to open the pool back up you will get more customers because people do have homes...
Stayed 2 nights in Dec 2021

8/10 Good

Ieshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Raychelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Danyelle

Disliked: Property conditions & facilities, room comfort
Well it was Horrific….. They have Bedbugs and denied me a refund. I had just checked in at 3:54am and as soon as I got comfortable, I got bit. I took a picture and showed it to the man downstairs and he laughed a little and asked if I was sure it was what I said it was.
The picture I showed the receptionist
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything
Stayed 2 nights in Jul 2021

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021

6/10 Okay

Tasha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
They got roach
Stayed 1 night in Jun 2021