Ratings based on 541 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Richard from Sault ste. marie ON

Terrible experience

Posted Mar 19, 2014
Pros: Not much
Cons: Everything, especially the shuttle service.
Location: Detroit near DTW AIRPORT.
After 2 hours and 4 phone calls, the airport to hotel shuttle finally showed up. At check in, no attention was paid to this complaint. We were given a room which was a very long walk with luggage up and down dreary and dirty hallways. Our room was next to a renovation area and smelled of drywall dust. The phone looked like it needed a good clean. Breakfast was just okay. Customer service at the front desk was sadly lacking.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bad Wi-Fi

Posted Mar 4, 2014
My stay was great except that I want able to get the Wi-Fi to work the whole time I was there. I called the desk, but they were unable to help. Sounded like a common problem. Too many devices and not enough bandwidth.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Mar 3, 2014
Was a good place to stay, good contineal breafast, everyone seems friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Feb 1, 2014
We weren't there long but, it was nice. We needed a roll away and they were able to provide one, which was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 22, 2014
1 out of 5
Recommended
by A verified traveler

Near Airport - GOOD PRICE

Posted Jan 15, 2014 on Hotels.com
Rooms were old need to be updated Bathroom had linking sink drove me crazy all night
5 out of 5
Recommended
by Grranny from Mi

Convenient

Posted Jan 14, 2014 on Hotels.com
Ok...the parking description on web is deceiving. There was only free parking the 1st nite. Rate was decent, staff friendly
4 out of 5
Recommended
by Ruth Coghan from Ontario

Posted Jan 12, 2014 on Hotels.com
Room and bed comfortable, close to airport. WiFi too weak to work. Disappointing
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2014
1 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2014 on Hotels.com