Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
Very nice stay, people were nice, areas in hotel were clean. Would come back again if in area.
Comment from Hotel Management
May 21, 2015 by GM, Hotel Management
Thank you for choosing the Comfort Inn Metro Airport, We are pleased to see that you experienced our FIVE STAR services and ACCOMMODATIONS FIRST HAND!!! we pride ourselves in providing unparallelled ABOVE AND BEYOND experiences at our property. We thank you, and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit

Great stay!

Posted May 19, 2015
Great location to the airport, free shuttle, nice breakfast, comfortable beds and great staff made the stay excellent!
Comment from Hotel Management
May 21, 2015 by GM, Hotel Management
On behalf of our elite team members we are pleased to see that you enjoyed your stay at our newly renovated Comfort Inn Metro Airport, Thank You
2 out of 5
by A verified traveler

Selected for the location, shuttle was efficient

Posted May 4, 2015
Room was as advertised but dated and dingy. Air conditioner did not work. Staff friendly.
Comment from Hotel Management
May 19, 2015 by Doval Bacall, Hotel Management
Thank you for choosing the Comfort Inn Metro Airport... On behalf of my elite team members and myself we would like to apologize for failing to meet your expectations.. our rooms are AS ADVERTISED.... we completed a MULTI MILLION dollar renovation and every inch of this property is BRAND NEW. We thank you, looking forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

great value!

Posted Apr 28, 2015
Pros: Location convenient to downtown Detroit, as well as Dearborn.
Cons: If you are a light sleeper, the jets in the morning might wake you.
Very friendly staff. Room was comfortable, though not overly spacious (which is ok by me). Breakfast was wonderful.
Comment from Hotel Management
Apr 30, 2015 by gm, Hotel Management
We're pleased to see you've experienced our Five Star Accommodations by one of our Elite Team associates providing you unmatched service and amenities only at the Signature Comfort Inn metro Airport where hospitality is served at its best....and beyond!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sugar Hill, GA

Short Stay

Posted Apr 27, 2015
Nice hotel, clean rooms, helpful staff, nice bar staff, and basic breakfast
Comment from Hotel Management
Apr 30, 2015 by GM, Hotel Management
I see you've experienced first hand our Five Star Service and 1st Class accommodations and unmatched amenities at the Multi Million dollar renovation at the Signature Comfort Inn Metro Airport where we pride ourselves in exceeding your expectations...guaranteed! We look forward to your return to your "Home away from Home" Signature Comfort Inn Metro Airport.
3 out of 5
by A verified travelerfrom surprise, az

NO AIRPORT PICKUP IT COSTS $28 each way.

Posted Apr 25, 2015
Cons: everything. this was the worst of the three we stood at.
Rooms were acceptable, food was fair, Pool was a postage stamp.
Comment from Hotel Management
Apr 30, 2015 by GM, Hotel Management
Thank you for choosing the Comfort Inn, On behalf of my elite team members and myself we are sorry to see that your stay was not to your satisfaction... as advertised parking is a charge, which is why we recommend our guests to take advantage of our PARK AND FLY packages.. We thank you for choosing our property... we look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, friendly, affordable

Posted Apr 24, 2015
Pros: Room, friendly staff.
Cons: Nothing important.
Location: Near DTW airport, some restaurants nearby, but mostly a standard airport hotel location.
I had a completely positive experience at this hotel. Friendly and welcoming staff, clean room, and comfortable bed.
Comment from Hotel Management
Apr 30, 2015 by GM, Hotel Management
I see you've experienced first hand our Five Star Service and 1st Class accommodations and unmatched amenities at the Multi Million dollar renovated Signature Comfort Inn Metro Airport where we pride ourselves in exceeding your expectations...guaranteed! We are NOT your typical Comfort Inn... Our Signature property will give you an experience that you will NEVER forget... We look forward to your return to your "Home away from Home" Signature Comfort Inn Metro Airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant surprise!

Posted Apr 23, 2015
I visited Michigan for a business trip from Florida. The staff greeted me and welcomed me in a very personable manner. The room was big, and very clean. I would totally recommend and stay again.
Comment from Hotel Management
Apr 29, 2015 by GM, Hotel Management
on behalf of my Elite team and myself, we thank you for choosing our brand new Signature Comfort Inn Metro Airport where unmatched service and amenities are provided. Going above and beyond and out of our way is what we at the Signature Comfort Inn Metro Airport are famous for as you can see from previous reviews. We welcome you back in the near future and we promise to always go above and beyond on every single stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom angola, IN

Remodeled 2014

Posted Apr 11, 2015
Pros: recently remodeled
Great place to stay on the night before an early flight out of DTW. Has a bar and grille on site, which is handy because there are not many good restaurants close by.
Comment from Hotel Management
Apr 14, 2015 by Doval Bacall, Hotel Management
On behalf of my entire Elite team and myself, we're happy that you enjoyed your stay here at the newly renovated Signature Comfort Inn Metro Airport where 1st Class Hospitality is served at its best! We look forward to your return. As a travelers Choice 2014 certificate of excellence winner, we are always looking for ways to give our guests the best possible experience
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Shanghai

Very Nice but nothing to get "Excellent" rating

Posted Apr 10, 2015
Pros: Everything was fine.
Cons: Well, the hotel has no facilities other than a restaurant and bar.
Location: Eat at The Beirut Restaurant. Stay over night before flying out of the Detroit Metro Airport or after flying into it.
This hotel is fine. It's a little difficult to find, even with directions that supposedly are correct. But I'm not sure why this hotel has such very high ratings. It's a standard, normal Comfort Inn, nothing special about it at all.
Comment from Hotel Management
Apr 14, 2015 by Doval Bacall, Hotel Management
Thank you for choosing the Comfort Inn Metro Airport, On behalf of my elite team members and myself we would like to apologize for failing to exceed your expectations... We are known for our FIVE STAR SERVICES AND ACCOMMODATIONS.... we are a SIGNATURE property because of our services we provide... such as our BOB EVANS BUFFET breakfast... In-House Bar and Grill... our proeprty recently completed a MULTI MILLION dollar renovation and became one of the newest hotels in the romulus area. We do look forward to your return.