Ratings based on 336 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Pennsylvania
We enjoyed the comfort and cleanliness of hotel.Posted Sep 27, 2014
Pros: Staff and comfort
Cons: The restaurant on your list many no longer existed or were closed.
Location: Henry Ford Museum and Greenfield only things we had time for but enjoyed greatly.
The staff were outstanding, from the time we checked in after the stressful ride (never in Detroit before and one way streets were confusing) the staff were extremely friendly, accommodating. The shuttle ride to the Henry Ford Museum and back was an extra bonus. Everyone we came in contact with made our stay a memorable, great experience.
for Everyoneby A verified traveler from WI
Easy to find.Posted Aug 25, 2014
Pros: Friendly front desk people, and cleaning staff.
Location: Henry Ford Museum and Greenfield Village
Easy to find. Staff was very helpful. Breakfast was great, eggs, sausage, cereal, juices, toast, waffles. Very nice assortment. Rooms were clean, and well stocked with towels. Refrige and microwave. Offered a shuttle to attractions and eating places. They made it enjoyable to stay there.
for Business Travelersby A verified traveler from Port Huron, MI
Nicer than expected. Good for a one night stayPosted Aug 11, 2014
Pros: Location, breakfast, snack "store"
Cons: Cleanliness, aromas, improvements to hotel.
Location: Greenfield Village is literally RIGHT behind this hotel - you do have to drive around the block to arrive however. Downtown Dearborn is very close
This hotel is newly remodeled in the rooms. However, the maintenance, cleanliness, and appearance of the rest of the hotel left a lot to be desired. Carpets appeared dirty and full of debris in stair wells, hotel had strange smells at times, and outdated equipment. Room cleanliness was sufficient - regardless of oddly stained showers.
by A verified traveler
Very disappointing hotelPosted Jul 27, 2014
Pros: It was close to Greenfield Village. The buffet breakfast was nice.
Cons: Guest service.
Location: Greenfield village was very close.
We stayed 2 nights. The first night the toilet overflowed on the entire bathroom. I called the front desk and they asked me if I wanted a plunger or move to another room. I asked if there was someone there that could do it and they told me no, I didn't pay for the room to do that. I couldn't believe they even asked if I wanted to plunge it myself! We had a king room with a sofa and we did get upgraded to a king suite, which was nice. The bathtubs in both rooms had rings around them. When I was asked about my stay when I checked out, I explained what happened and she was sorry but couldn't compensate me because I used a third party to book the room (Expedia),
for Everyoneby A verified traveler from Columbus, Ohio
Very close to Greenfield VillagePosted Jul 22, 2014
Pros: Proximity to Greenfield Village, indoor pool, continental breakfast.
Cons: Clean the carpeting! This isn't the first review to mention this.
Location: Very close to Greenfield Village/Henry Ford.
Loved how close the hotel was to Greenfield Village and Henry Ford Museum since we visited those places on 2 consecutive days. Pool also had indoor pool - small but fine for my daughter to swim. Continental breakfast in lobby was fine - usual make your own waffles, eggs, sausage, biscuits & gravy, drinks, danishes. Beds were comfortable. Room was pretty small but only 3 of us. Air conditioning unit was dirty. Carpeting in hotel hallways very dirty - stains everywhere. Yuk!
for Everyoneby A verified traveler from Southern Illinois
Posted Jul 22, 2014
Nicer than I expected. Close to all the Ford attractions.
for Everyoneby A verified traveler from Cridersville, Ohio
Ok stay.Posted Jul 8, 2014
Pros: The location was awesome!
Cons: The lobby and breakfast area could be reconfigured to make a better flow for guests checking in. Hallway carpets need a good cleaning.
Location: If you are going to experience The Henry Ford, Greenfield Village, etc., the location of this hotel is perfect!
We've stayed in many hotels. This one gets an ok rating. With a little more TLC it would be a great place! Our experience was not a bad one. Some things need tweaking.
for Business Travelersby Judy from Nashville, TN
Ford VisitPosted Jun 30, 2014 on Hotels.com
The location is ideal. The hall had a funny smell, but it wasn't in the room. Will book again for my next Ford trip.
Recommendedby A verified traveler
One of the best hotels I have stayed atPosted Jun 21, 2014 on Hotels.com
Large room, including a sofa in addition to our king sized bed, greater choice of breakfast items than most hotel free breakfasts, coolers with drinks and frozen food for sale, coffee all day along with fresh baked chocolate chip cookies every afternoon, shuttle "on demand" to Greenfield Village and Henry Ford Museum, room and whole hotel clean and well kept. Best of all was the man at the desk who seemed to be the manager (Brad, I think), who was friendly, on top of things, and responded immediately to questions or requests from customers. An excellent experience!
Recommendedby A verified traveler
Great location near Henry Ford but nothing elsePosted Jun 14, 2014 on Hotels.com
Nice place, close to Henry Ford. It took a day or 2 to find the areas with good restaurants. Bed was way too soft too soft for our liking. Imitation "Eggs" at breakfast should be avoided but everything else was good.