Exterior

Reviews of Courtyard by Marriott Detroit Dearborn

3 out of 5
Courtyard by Marriott Detroit Dearborn
5200 Mercury Drive, Dearborn, MI

Reviews

8.4

Very Good

Rating 10 - Excellent. 395 out of 749 reviews" "
Rating 8 - Good. 200 out of 749 reviews" "
Rating 6 - Okay. 75 out of 749 reviews" "
Rating 4 - Poor. 39 out of 749 reviews" "
Rating 2 - Terrible. 40 out of 749 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024

6/10 Okay

Adham, Dearborn

Liked: Cleanliness
Disliked: Amenities
Location
Stayed 1 night in Jan 2024

8/10 Good

Chantal, Columbus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable….staff was not as friendly or accommodating as i expected, compared to other Marriott properties I’ve stayed in.
Stayed 2 nights in Jan 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk made my check in and out very easy. And they were very friendly.
Stayed 1 night in Jan 2024

8/10 Good

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Harold

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only Starbucks coffee offered in lobby. Most hotels have a coffee and juice dispenser available in the lobby. Too bad having to make a couple of extra bucks that way. As for front desk employees they were excellent in every way. As a business owner myself I would love to have them in my employ.
Stayed 1 night in Nov 2023

8/10 Good

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here before the Thanksgiving holiday, so I assume this attributes to the hotels empty feel, as I assume this place caters to business travelers. The pool was large enough for our children to play, and the rooms were well enough appointed. The onsite dining options are not great, especially in the evenings. But again, assuming you are a business traveler, this should be acceptable. The noted whirlpool does not exist, looks like the controls are still on the wall of the pool area but the feature itself was filled in / removed at some point. Would definitely stay again, especially at the price point hotels.com was able to get for me.
Stayed 1 night in Nov 2023

6/10 Okay

kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was clean and hospitable. The pool was the coldest I can recall. After swimming 50 lengths, I was still very cold and decided to stop because it was so uncomfortable.
Stayed 1 night in Nov 2023

6/10 Okay

Jeanette

Stayed 1 night in Nov 2023

10/10 Excellent

CHERYL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very clean. The gym had two treadmills, hand weights, medicine balls, yoga mats, a bike and an elliptical. Front desk was courteous and responsive. Would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Experience
I have to say this was my best hotel experience ever! I have stayed in a lot of hotels but this has been the best one. Every single employee was amazing. The whole place was immaculate. First hotel I ever stayed at where people actually hang out in the lobby. Very cozy friendly atmosphere. Anything I have planned in Detroit again I will come back to this hotel instead of downtown Detroit.
Stayed 2 nights in Nov 2023

6/10 Okay

chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was good, room was exceptionally clean and the staff were friendly and helpful. The only downside to my stay was the bed, it had a low spot in the mattress which was tough to sleep on and made my back hurt in the morning. All and all though it was a good experience at this location and made access for travel very easy.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Stayed 2 nights in Nov 2023

6/10 Okay

Liz

Liked: Staff & service
Disliked: Cleanliness
Meh, could be worse but the staff is great.
Mold and dust in the shower and the lighr fixtures. Oh and make sure to put both layers of the shower curtain in the tub or you will flood the bathroom.
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and super clean

10/10 Excellent

Danny L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden treasure
Customer service at this location is the best I’ve experienced in many years. Penny at the front desk and Angelic in the restaurant had the best attitude. It doesn’t stop there, customer service is infectious throughout the hotel
Stayed 5 nights in Oct 2023

10/10 Excellent

mike

Stayed 1 night in Oct 2023

10/10 Excellent

Richard Davis

Stayed 1 night in Oct 2023

4/10 Poor

William

Stayed 1 night in Oct 2023

8/10 Good

Laura

Business traveler
Liked: Cleanliness, property conditions & facilities
Front desk staff was somewhat inflexible, older property that could use some updating, property was very clean/housekeeping was exceptional.
Stayed 4 nights in Oct 2023

8/10 Good

Nicholas

Stayed 1 night in Oct 2023

8/10 Good

Abdulsalam

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

10/10 Excellent

Adriane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to variety of restaurants. Easy access to main roads.
Stayed 1 night in Sep 2023

10/10 Excellent

Darcie, Medford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a convenient area to stay if going in to Detroit. The hotel and property were great and the staff super friendly. We'll be going back!
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Iyanah

Disliked: Cleanliness, amenities, property conditions & facilities
I chose this property because it was one of the only Marriott hotels within the area and there’s typically a certain standard that comes with staying at Marriott hotels, but unfortunately that was not the case. The property was beautiful and I wanted to love it, but I unfortunately found small bugs in the tub while showering. I have contacted the hotel directly, but still have not heard back from anyone after leaving a message. I would recommend checking your bathroom before settling into the room because unfortunately this was something I did not find until near the end of my stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Cathy

Stayed 2 nights in Sep 2023

10/10 Excellent

kimberly

Stayed 2 nights in Sep 2023

10/10 Excellent

Muneeba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Lovely people, very convenient location, clean. Pool area needs an update.
Stayed 1 night in Sep 2023

2/10 Terrible

Dejuan

Traveled with partner
Disliked: Staff & service
Man at front desk very rude and not helpful im very disappointed..
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place in Dearborn.
The staff was very friendly and helpful. The hotel was clean and comfortable with everything we needed.
Stayed 3 nights in Aug 2023

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People very friendly and helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Seneca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close enough to downtown.
Stayed 1 night in Aug 2023

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service
Very nice staff, the property is outdated so there's no real bells and whistles to speak of but my room was clean.
Stayed 2 nights in Aug 2023

6/10 Okay

Kent

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

naveen

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Noticed bugs in the restroom and not a great stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Stayed 5 nights in Aug 2023

8/10 Good

Ahmed

Liked: Staff & service
Decent property. Needs a good clean and an upgrade.
Stayed 5 nights in Aug 2023

10/10 Excellent

grant a.

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! From check in to check out! The amenities were clean and nice!
Stayed 1 night in Aug 2023

8/10 Good

Jazmine

Liked: Cleanliness, property conditions & facilities
The front desk associate must have been tired because I greeted him first and told him I had reservation. He asked for my ID and method of payment. He then just told me to insert my card, no explanation as to why or how much the accidental hold would be. But anywho the room was cleaned. But the air would not go off.
Stayed 1 night in Aug 2023