Ratings based on 373 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Paw Paw, MI

Awesome hotel!

Posted Sep 15, 2014
Pros: Friendly staff. Clean! People Mover located in hotel. Spacious, comfy room. Super friendly, helpful staff!!
Cons: Beds were too soft.
Location: Conveniently located close to several things to do, but the People Mover being in the hotel was a quick and inexpensive way to get to other sites.
The hotel staff were friendly and accommodating. The hotel is beautiful, clean and had awesome amenities. The pool and fitness area were very nice. There was always several people around to answer our questions or assist us. We had two queen beds in a very spacious room with two teenagers and we were given a rollaway for no extra charge. Hotel is located close to several things to do in the city. Love, love, love the convenience of the People Mover located right in the hotel. We were in town or a Tigers game and took the People mover for .75 to within 2 blocks of the stadium. Awesome hotel!
1 out of 5
by A verified traveler from Rochester Hills, MI

Good location but worse service

Posted Sep 7, 2014
Pros: The location
Cons: Every thing needs the improvement
Location: very close to the Cobo Hall convention center.
The room did not had occupancy for 5th person, although we booked for 5 people. House keeping was terrible, ice box was not even cleaned & lined after previous user. Room was not vacuumed the second day we stayed there. They did not provide extra comforter even on asking. The room air conditioning stopped working in the middle of night & could not get fixed till 11:00 am. Hair dryer was not working in the bathroom. We were over charged in the cafe/ breakfast room. The staff were rude & not friendly. The bill was over charged by mistake and even after complaining to the manager & billing department my credit card has not been credited yet.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada ont

Amazing view

Posted Aug 31, 2014
A very relaxed stay friendly staff easy to talk to I'll always look for a marriott.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Perfect location in downtown Detroit!!

Posted Aug 26, 2014
Pros: Everything.
Cons: Nothing
Location: Greek casino near by. I loved going to the GMC Renissance building. View of Canada across the Detroit River was beautiful.
Staff was professional and friendly. Room had a beautiful view from the 20th floor. Easy check in and check out. Sliders for dinner were perfectly made with carmalized onions. We will definitely stay here again
2 out of 5
by A verified traveler from KY

Not worth the high $$$ room rate

Posted Aug 25, 2014
Pros: Convenience to People Mover
Cons: Room maintenance must be a priority. You can have the best staff but if your rooms are not maintained, you will not have repeat business.
Location: Close to the Renaissance Center & has a public transportation hub right in the hotel which was a big plus.
The only saving grace for this hotel was the comfortable bed. Our room had a water damaged ceiling, light switches and appliances that didn't work but the biggest disappointment was the air wasn't working. Had to call Maintenance 2 times and finally we got a box fan to provide a small bit of relief. The staff was extremely friendly and helpful but the overall stay was not worth the money.
Comment from Hotel Management
Aug 27, 2014 by Jon, Hotel Management
I'm sorry to hear you did not enjoy your stay with us. We recently completed an extensive heating/air conditioning rejuvination project, and will look in to your circumstances further. Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the downtown area.

Posted Aug 12, 2014
Pros: Location right downtown was very convenient for what I wanted. The lobby and bar area is nice and the staff were very helpful.
Cons: Décor in the rooms could be updated and the coffee machine was a waste of time.
Location: Nice Oyster tavern nearby and a few reasonable restaurant/bars a couple of streets up. The plaza and waterfront are nice for a stroll in the evening.
Hotel was nice, staff very friendly and helpful. Room was clean, spacious and comfortable albeit a little old fashioned. Only blackmark was the coffee maker. Pitiful !
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel in downtown

Posted Aug 10, 2014
Pros: location
Cons: less noise from the streets when in room.
use valet parking or car may be smashed... great breakfast and employees helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 31, 2014
The amenities were great. The room was very large and clean with a beautiful view. The staff were all very nice and helpful. Being so close to the people mover was also good. .
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

WOULD RECOMMEND!

Posted Jul 16, 2014
Pros: location, price, clean
Location: went to COBO Convention Center. Sometimes used the monorail if we didn't want to walk the three blocks. Breakfast at GM Center across the street,
nice clean hotel. convenient to Convention Center - access to monorail. close to dining (Greektown) safe neighborhood
4 out of 5
Recommended
for Everyone
by A verified traveler from Muskegon MI

Nice hotel downtown, close to ball parks.

Posted Jul 7, 2014
Pros: Clean, location
Cons: Bar and breakfast area.
Location: Downtown location, near ball parks and people mover. River walk nearby.
Check in easy, staff friendly and helpful. Room was pleasant, plenty of space, clean, great shower. Bar and breakfast area dim, not very inviting.