Ratings based on 559 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by Tom from Tiffin!, OH

One night in May 2014

Posted May 19, 2014 on Hotels.com
Southfield Marriott was as expected; clean and decent enough for a one night stay. My wife had a seminar in the hotel. Room was clean and quiet . I took in the workout room and pool. Both were clean and well maintained. Front desk staff was kind, esp. Sharon who checked us in. There are decent restaurants within five minutes....hotel itself is located at the far end of a service drive.
4 out of 5
Recommended
for Business Travelers
by Don from Salem, OR

Posted May 18, 2014 on Hotels.com
Terrible road to get there, classic Marriott comfort inside. Nice restaurant. Old, kind of dirty carpet in the hallways.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 18, 2014 on Hotels.com
3 out of 5
Recommended
by A verified traveler from Southfield, MI

Relaxing for the weekend

Posted May 7, 2014 on Hotels.com
The best part: the whirlpool, me and better half was able to unwind and relax from the week. The 2nd best part: the room was clean and nice, although one of our pillows had sum stain so we asked for new pillows. The service: Not too good. There was free breakfast included with our stay. But when we went for breakfast the waiter gave us a check for $27 & sum change. It was corrected but avoidable if some way the people who work for that department will know that sum guests will have breakfast incl. with their stay. We found this hotel at a good rate for the weekend that was one of the specific reasons why we booked this hotel. Sometimes there are sum issues when a room is booked with a convenient rate. Also, there is a holding deposit with a credit card to stay at this chain of Marroitt that was another hang up that we were not aware of from booking this hotel. So, the free breakfast included making sure the guest does not have to go to the front desk to make sure there's no charge. The holding deposit for hotels that have one should be visual and known to the people booking within the reservation notes for any hotel booking. Overall, nice but avoidable irritation.
Comment from Hotel Management
Aug 9, 2014 by Nancy, Hotel Management
Thank you for choosing the Detroit Marriott Southfield for your most recent stay. I have received your comments, and on behalf of the Marriott Detroit Southfield team, I apologize that your stay here was not up to Marriott standards you have come to expect. I have carefully read over your concerns and have discussed your comments with the approriate departments. We are always looking for ways to improve our facility and feedback is extremely important to our team. I hope you will try our facility next time you may be in the Southfield area. We look forward to creating your Marriott experience the next time you are in the area.
5 out of 5
Recommended
for Golf
by Shirita from Ferndale

lovely

Posted May 6, 2014 on Hotels.com
beside the other noisy stayers it was great. breakfast was amazing!!!
3 out of 5
Recommended
by LSC from California

Adequate for business travel

Posted Apr 29, 2014 on Hotels.com
Staff was polite and hotel was clean. Located right by Interstate highway, about 40 minutes from DFW airport. Restaurant was OK. Free parking. WiFi barely worked. Room was small. This place was adequate but not great.
4 out of 5
Recommended
for Personal Event
by Philip

This traveler left a rating score only Posted Apr 29, 2014 on Hotels.com
1 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Apr 26, 2014 on Hotels.com
Comment from Hotel Management
Aug 9, 2014 by Nancy, Hotel Management
Thank you for choosing the Detroit Marriott Southfield for your most recent stay. I have received your comments, and on behalf of the Marriott Detroit Southfield team, I apologize that your stay here was not up to Marriott standards you have come to expect. I have carefully read over your concerns and have discussed your comments with the approriate departments. We are always looking for ways to improve our facility and feedback is extremely important to our team. . I hope you will try our facility next time you may be in the Southfield area. We look forward to creating your Marriott experience the next time you are in the area.
4 out of 5
Recommended
for Getaway With Friends
by Brenda from Southfield

relaxing

Posted Apr 25, 2014 on Hotels.com
Enjoyable, quite and relaxing
5 out of 5
Recommended
for Personal Event
by Angela from Lanham MD

Posted Apr 16, 2014 on Hotels.com
Outstanding! Customer service was excellent! I highly recommend Detroit Marriott Southfield!