Ratings based on 618 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DENVER CO

IT WAS VERY NICE HOTEL WE HAVE STAYED THERE BEFORE

Posted Apr 17, 2015
Pros: EVERY THINK
Cons: NOT THAT I KNOW OF
Location: SOUTH FIELD ALOTS OF SHOPPING
WE WILL STAY THERE A GAIN ITS ANICE HOTEL WELL KEPT VERY NICE PRSONAL
2 out of 5
by A verified travelerfrom Bay City Mi

Awful sofa bed. Should have been replaced

Posted Mar 7, 2015
Pros: Our king bed
Cons: proper sleeping for all people booked
Location: the road in front of this place was awful
Booked a room for 4 adults. I know it said room will acomadate 4 people to sleep the king bed was fine. However the sofa couch roll out should have been replaced years ago. Maybe fit for a child weighting 30-40 pounds. Both our husbands had no choice but to roll up that sleeper & sleep on the floor. Marriott in Southfeild Mi room 229. We are not young the husbands are 60 & 62-was really hard on their backs. First time booking with Expedia was not a good experience . We checked in around 3 pm but got back from our Garth Brooks concert at 3:30 am to find second sleeping area could not be used. Roger & Sherry Zielinski Bay City Mi
Comment from Hotel Management
Mar 10, 2015 by Nancy, Hotel Management
Thank you so much for providing our location with feedback from your most recent stay. We have reviewed the comments carefully and have provided the information to the appropirate team leaders so we can continually improved on our product and delivery of service. We constantly look for ways to improve and deliver World Class Serivce and it is through the feedback provide by valued guests, much like yourself, we are able to continue the process. Thank you again for taking the time to provide the valuable feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

good value

Posted Mar 3, 2015
Met all of our needs and only spent $80 total. Would stay again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico City, Mexico

OK Hotel, Good location

Posted Mar 3, 2015
I am submitting my comments on the experience to your customer service area. Marriott is OK. Expedia dissapointing.
3 out of 5
by A verified travelerfrom Washington, DC

Hotel needs upgrading

Posted Feb 18, 2015
Pros: It was close to where I was having my meetings.
Cons: The rooms need to be upgraded with newer furniture and mattresses.
Location: I was there on business so I didn't get out at all.
The hotel room was outdated. The furniture was worn and the sofa was dirty. The mattress was worn and uncomfortable. The lobby was cold, elevator was dirty and the overall experience is not what I'm used to at a Marriott Hotel.
Comment from Hotel Management
Mar 6, 2015 by Nancy, Hotel Management
Thank you so much for choosing the Detroit Marriott Southfield! I want to also thank you for bringing these issues to our attention. We apologize that our location did not meet your expectations and we have shared your comments with the appropriate leaders. Thank you again for sharing your comments as it is through valued guests, much like yourself, we are able to improve our level of service.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel -

Posted Feb 10, 2015
Pros: Very nice hotel staff - friendly and very attentive
Cons: temperature
Location: sorry - I was just working there.
Staff was very friendly and attentive. My only (minor) complaint is the heater would put out cold air and then hot air to keep the room at 68 degrees. At times, I was cold.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel. Convenient to most locations.

Posted Feb 9, 2015
Pros: the service was wonderful.The front desk staff was very helpful. They assisted me in finding a nail salon, getting to and from my destinations.
Cons: It was difficult to control the temp in room check the batteries in the remotes, daily complimentary bottle of water on arrival
Location: Ideally located near a variety of venues. Close to all major highways. Easy to access the airport.
Two complaints. 1. there were some very noisy people on my floor on Saturday. They were running up and down the hall until the wee hours of the morning. 2. The dinner I had in the restaurant was less than optimal. The service was very good, but the food was not. the onion soup was not very hot and had limited broth. The salmon was very good, but the risotto left something to be desired and the carrot cake was stale. Compliments Breakfast and lunch were very good and the wait staff were accomodating and gracious. Front desk staff were very friendly and greeeted every guest as they arrived.
Comment from Hotel Management
Mar 6, 2015 by Nancy, Hotel Management
Thank you so much for choosing the Detroit Marriott Southfield! I want to also thank you for sharing your comments. I apologize for the issues you experienced during your stay with our location as that is not typical of the service we provide to our guests. We have addressed the issues you have shared with the appropriate leaders as we look for ways to constantly improve on our product and service. Thank you again for sharing your comments and choosing our location.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

仕事の関係でゆっくりする時間がなかった。

Posted Feb 1, 2015
Cons: フロントサービス。
仕事の関係でゆっくりする時間がなく、夜遅くにチェックインして、翌日は早くホテルを出たために、本当に宿泊のみの滞在となってしまって残念だった。
4 out of 5
Recommended
for Families
by Rich

This traveler left a rating score only Posted Jan 23, 2015 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler

Wonderful! :)

Posted Jan 23, 2015 on Hotels.com
I had a wonderful stay at the Marriot in Southfield. The staff was excellent in all areas of service from the front desk, to hoskeeping, to the restaurant/bar.