Ratings based on 777 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lions Game!!

Posted Dec 16, 2014
Excellent will come back for next years trip!! Looking forward to seeing the friendly staff once again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sault Ste Marie, ON

Great price/location!

Posted Dec 16, 2014
Went to a Red Wings game...hotel close to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel right downtown

Posted Dec 15, 2014
Pros: The rooms were large and beautiful. Very comfortable.
Cons: Great place.
Location: Very close to the Detroit Opera House, the Fox Theatre, and the within walking distance of Greektown.
Check in was a breeze. Upon check in we were provided fresh baked cookies. Some people complain about valet fee, however, it is posted right on their website.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Dearborn Heights,MI

Weekend in Downtown Detroit, play and dinner.

Posted Dec 15, 2014
Pros: The suites are great plenty of room to move around in.
Cons: Expend dinning room and bar hours on weekends.
We had tickets to see Wicked and dinner at Mario's. We would like to eat at hotel but dinning room hours are very short and don't allow you to do both. They need to extend hours in dinning room and bar. People want to spend money and they force you to go to other places to eat and drink.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Muskegon, MI

Great downtown location

Posted Dec 15, 2014
Pros: Great central location, friendly and informative staff, from the moment they took our car at check in to the time of our check out.
Cons: Cookies without walnuts
Location: People mover, Greektown, Joe Louis arena. All very accessible
We were in the city looking for apartments. This was a great location, close to the activities of downtown and the People Mover.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great hotel in a great location!!

Posted Dec 11, 2014
Pros: The staff were great and the hotel rooms are a great value for the price.
Location: The hotel is located close to the MGM Grand Detroit, Joe Louis Arena, Comerica Park, Ford Field and the Cobo Centre
This hotel is in a great location. The staff are friendly and helpful.. I have stayed in this hotel twice in the last 2 months and received outstanding service on both visits. It is very easy to get around the city and if you are a Red Wings fan the Joe is within walking distance or a short ride on the local transit. I will stay here on my next trip to Detroit!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

I usually love this hotel...

Posted Dec 9, 2014
I've stayed at this hotel a couple times and have always had a great experience. This last time was a little different. When we got into our room, the smell of the cleaning products were so strong. Mostly it smelled like a product used to clean carpets. The view was horrible too, we looked over a gas station. So we asked to switch rooms, since the hotel was not busy. The desk clerk seemed super annoyed by that and didn't treat us very nicely for the rest of the night. The room service staff was awesome though!! As were the desk clerks the next morning. Oh, and don't even think about getting a famous Doubletree cookie at check in at this hotel. Not in all the times that we've stayed here have we ever gotten a cookie. Ever. Ever.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit

Posted Dec 5, 2014
Checking in there was one rude staff member , but the other stepped in And gave us really tasty welcome cookies. The room was nice and clean and other than the rude staff member incident, my overall stay was comfortable and nice!
2 out of 5
by A verified travelerfrom spring lake michigan

Staff was nice but no follow thru !!

Posted Dec 3, 2014
2 towels for 4 people! 1/4 roll TP! Asked for more and never got any! Very disappointed ! No complimentary coffee? Really! Would not stay again!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Family friendly hotel

Posted Dec 2, 2014
Good size rooms for families. Good shuttle service. Loved the cookies!!!