Ratings based on 326 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Beverly from Missouri
Excellent staffPosted Nov 27, 2013
I thought the staff were very accommodating. I highly recommend this Embassy Suites.
for Everyoneby da cleva1 from southfield MI
Good ValuePosted Sep 29, 2013
The beds are very comfortable but the bathtub needed some maintenance...slow draining.
for Everyoneby Lauren
Pleasantly SurprisedPosted Aug 27, 2013
Pros: The room, amenities, staff, breakfast, happy hour
Cons: The pillows are awful . . . all hotel pillows are bad.
Location: I didn't do anything beyond stay at the hotel so I cannot comment.
It has been awhile since I've stayed in an Embassy Suites. The exterior had me a little concerned, but inside was very nice. The room was great . . . all updated. I enjoyed me stay and would have stayed longer if I could.
for Everyoneby vivian from Toledo, OH
Impressed but turned to disappointmentPosted Aug 26, 2013
Cons: Hotel furniture need updating. Carpets need cleaning.
The carpets had large red spills on the floor but covered with an ottman. We noticed them when we moved the ottman to let out the sofabed. The air conditioner was hardly working and when we turn it up to cool the suite it made loud noises off and on. I reported to the front desk they sent a service man but this is after it kept me up most of the night...very disappointed. They really should update the rooms my grandson had trouble opening the drawers to get his clothes out and my husband discovered the dresser had no tracks for the drawer. This was my 3rd time staying at this hotel and the 1st time I was disappointed with them.Don't know if I would recommend this to a friend or if I will be going back. :(
Recommendedby Karen and Douglas from Southfield, Michigan
close to Comerica ParkPosted Aug 20, 2013 on Hotels.com
It was very good, the evening reception and the lovely breakfast wasenjoyed very much, we would stay again.
for Everyoneby Pat from Cleveland
Nice hotel and close to my brother.Posted Aug 19, 2013
Pros: The price and comfortable. The rooms are beautiful.
Location: It was near my brother and shopping.
Experience was good and affordable. The breakfast is wonderful. The hotel had things to do, and just relax when my family came to visit me at the hotel. A lot of room in the rooms. The place is just like I wanted it. I love stay at Embassy Suite wherever I travel.
for Business Travelersby alex
Posted Aug 18, 2013 on Hotels.com
for Business Travelersby A verified traveler from Southfield
appliancesPosted Aug 13, 2013 on Hotels.com
The refrigerator wasn't working right an the air conditioning
for Personal Eventby Jason from Holland
GreatPosted Aug 12, 2013 on Hotels.com
Very friendly staff. Free happy hour drinks and appetizer was a surprise to us , the breakfast was awesome with made to order omelets and a variety of other choices.
Posted Jul 16, 2013 on Hotels.com