Ratings based on 773 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Troy, Michigan

Very small

Posted Aug 15, 2014
Pros: The bed was comfy, at least we had a microwave and a mini fridge and tv.
Cons: If the room size was bigger i would have enjoyed a better sray.
Location: There's a Mcdonald's right across as well as a diner, oakland and somerset mall are fairly close.
The room was so small, very suffocating. We basically just used that hotel to sleep. We were always out because there was nothing to really do at the hotel, and breakfast was so early in the morning we had no choice but to find somewhere to eat. I really wish they had bigger rooms. Make our stay much better. Also i had a question about something and i had to get a drink anyways, so i went downstairs to front desk and i was waiting there for a long time, i literally could hear the workers talking in the back. I was annoyed so i just walked away and called them. If you are traveling alone, this place would be good for you, but the more people, it's not worth it.
Comment from Hotel Management
Aug 18, 2014 by Guest Service Manager, Hotel Management
Thank you for taking the time to complete the review, your comment is appreciated and your concerns will be addressed to help better improve the service we have to offer.
2 out of 5
by A verified traveler from grand rapids, mich

Walls, floors, and ceilings are paper thin.

Posted Aug 11, 2014
Cons: Solid walls and floors
We were kept up until 3 AM by noise. The breakfast was very poor, eggs were cold, meat was a ?. I had a roll, and it was still frozen. Never again!
3 out of 5
Recommended
for Everyone
by A verified traveler

reasonable, clean, enjoyable

Posted Aug 5, 2014
stayed here after a Tigers game, outdoor pool was clean.
Comment from Hotel Management
Aug 6, 2014 by Guest Service Manager, Hotel Management
Thank you for taking the time to give us your experience and look forward to serve you again in the near future. Go Tigers
4 out of 5
Recommended
for Everyone
by A verified traveler from Lansing, MI

Nice property, close to Chrysler & Palace!

Posted Jul 29, 2014
We were concerned when we pulled into the parking lot and saw that all rooms had an outside entrance. But we were pleasantly surprised on how safe we felt and secure the hotel was. The rooms were very sound proof from wall to wall, but they forgot to sound proof the ceiling! Heard everything upstairs! The breakfast was good but very picked over when we got there at 9am , they were open until 10. They didn't move very fast in replenishing everything, and only one person working so tables dirty also. Our suite was clean and very nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not quite as nice as expected

Posted Jul 27, 2014
Pros: The breakfast!
Cons: Upkeep - the shower head fell off and the bathroom door stuck.
Location: It was located very conveniently to our relatives, the Detroit Zoo and shopping.
We chose an outside room and did not see inside rooms. We felt it was quite overpriced for what we got. The room was quite small, the shower head fell off but was easy to put back on. The breakfast was very good and there were many choices which was good. The staff was friendly and helpful.
Comment from Hotel Management
Jul 28, 2014 by Guest Service Manager, Hotel Management
Thank you for taking the time to tell us about your experience, comments and feedback from our guest help us improve the service and amenities we have to offer when an opportunity presents itself. We look forward to serving you again in the near future.
5 out of 5
Recommended
for Everyone
by Frugal & Picky from Michigan

Affordable price, good quality

Posted Jul 15, 2014
I was very pleased with how clean and comfortable the room was. The price was very affordable. I will definitely return.
2 out of 5
by A verified traveler

Alright - you get what you pay for

Posted Jul 15, 2014
Classic example of you get what you pay for - room was alright, nothing special. Somewhat outdated. Continental breakfast was excellent. An utter disappointment though - advertise cheap prices; HOWEVER, if you pay with credit card they charge you an extra $20 a night. The price per night plus the additional $20 a night was definitely not worth what you got.
4 out of 5
Recommended
for Couples
by A verified traveler from Phoenix

I'll come back!

Posted Jul 7, 2014
Reasonable rates, courteous staff, room was sufficient in size. Bed was comfortable and surroundings were quiet for sleeping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 1, 2014
Nice hotel. Delicious breakfast. Awesome waffle maker.
4 out of 5
Recommended
for Everyone
by Julia

personal

Posted Jun 6, 2014
Pros: close to food, shopping
Cons: clean furniture
Location: food, shopping mall
good, I had a pleasent stay. I liked that the hotle was close to food and the shopping mall