Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portage MI

Very comfy and clean

Posted Oct 20, 2014
We stayed just one night but it was a very nice hotel. The rooms were very clean and the beds were comfortable. The hot tub was also nice. The only complaint I have is that the pool was very cold. It was a decent breakfast with eggs, sausage, waffles, etc. Would definately recommend this hotel and stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 14, 2014
It was a nice hotel. Only complaint: No ESPN 2 in the room. Had to watch the Michigan football game in the dining area and interrupt the party of Penn State visitors. If available in hotel why could it not be streamed into the rooms.
Comment from Hotel Management
Oct 15, 2014 by Josh, Hotel Management
Dear Guest Thank you for taking your time to tell about your stay at the Fairfield Inn, We work very hard to provide service that will make you want to return. The TV channel concerns will be addressed properly we apologies for any inconvenience. Thank you Fairfield Management
4 out of 5
Recommended
for Everyone
by A verified traveler from windsor, ontario

Great spot for pre flights

Posted Sep 12, 2014
Pros: NeAr the airport
Location: NeR great gym
Great location Near great gym! We stay hear because of park and fly package. The value and include breakfast is great.
Comment from Hotel Management
Sep 19, 2014 by Josh, Hotel Management
Dear Guest Thank you for taking your time to comment on your stay, we work very hard to provide excellent service . Your positive feed back will help us provide the best service possible in the future Thank you again Fairfield Inn Management
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Minnesota

Megan made the entire stay great.

Posted Sep 8, 2014
Pros: Everything
Cons: n/a
Location: Don't know -- I came for the meeting.
Megan made the stay terrific by great PR, booking a trusted cab person for the meeting, by being there when I was exhausted to listen, to make everything no-hassle.
Comment from Hotel Management
Sep 19, 2014 by Josh, Hotel Management
Dear Guest Thank you for taking your time to share your stay at the hotel, and we are glad that you enjoyed your stay. Your positive comments will help us with our future service. Thank you again Fairfield Inn Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Eaton Rapids, MI

Excellent hotel. Close to airport.

Posted Aug 25, 2014
Cons:
Grandson's loved the pool and we loved the hot breakfast (exceptionally good), nice shower and very comfortable beds. Using Google map(s) to get there was big mistake. It took us to a dirt road and empty school when entering the same address as the hotel. Fortunately, the hotel clerk was able to direct us to the hotel from the wrong location - on the opposite side of the airport.
Comment from Hotel Management
Sep 1, 2014 by Josh, Hotel Management
Dear Guest Thank you for taking time to right a comment on our hotel, we are pleased everyone enjoyed their stay. We apologize about the directions mistake and we will make sure the problem gets addressed. We hope to see you again soon. Sincerely Fairfield Inn & Suites Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2014
Very clean and well kept motel would definitely stay again
Comment from Hotel Management
Aug 19, 2014 by Josh, Hotel Management
Thank you for taking the time to sent a r eview.We are delighted that your stay with the Fairfield Inn & Suites Detroit Metro Airport Romulus was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Nothing fancy but convenient to the airport, quiet, clean and with pleasant staff it makes for a good place to stay before a flight out of Metro in Detroit.
Comment from Hotel Management
Aug 16, 2014 by Josh, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn & Suites Detroit Metro Airport Romulus was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Fairfield Management
3 out of 5
by A verified traveler

Posted Aug 2, 2014
The front desk was not polite at all. Terrible experience.
Comment from Hotel Management
Aug 5, 2014 by Josh, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Fairfield Inn & Suites Detroit Metro Airport Romulus. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the future Once again, please accept my apology. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.
1 out of 5
Recommended
by Todd from Romulus MI

Posted Jul 23, 2014 on Hotels.com
The room was clean but the staff is horrible! Attitudes beyond measure. I WILL never stay at this location again!
4 out of 5
Recommended
for Families
by erin from boston

great hotel

Posted Jul 22, 2014 on Hotels.com
My family and I absolutely enjoyed our stay.