Ratings based on 273 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom South Windsor, Ct
Great experiencePosted Jan 23, 2015
Pros: Cleanliness. Customer Service
Cons: not much
Location: Not much to do nearby but close to the airport and convenient.
Every person I dealt with from the front desk to the shuttle drivers were excellent. Room was very clean and comfortable. Shuttle drivers are extremely efficient and pleasant and even went out of their way to give me a ride to get dinner at 9PM at night. I would recommend this hotel to everyone.
for Business Travelersby A verified traveler
Close to airport for the next day travelingPosted Dec 1, 2014
Pros: close to airport and off site parking facilities
no issues at hotel. close to airport, easy in and out, good breakfast bar for getting the day started.
for Everyoneby A verified traveler
Posted Nov 27, 2014
Pros: Close to airport and Ann Arbor Breakfast bar
Cons: Better snack - apples were a bit old and mushy
Good location, quiet even though near airport, good breakfast bar
by A verified travelerfrom West Michigan
Hampton Inn, Detroit Metro Airport, Romulus MichigPosted Nov 10, 2014
Cons: read above
Location: Near Detroit Metro Airport. Lots of places to eat. Tons of things to do it Detroit Metropolitan area for sports, and such.
A less than comfortable bed directly in the flight path of one of the major run ways of the air port a mile away didn't make for a good start. We have stayed at other hotels very near the Hampton in the past and didn't have a problem with either. At breakfast we found watery oatmeal, no batter with which to make a waffle, watered down juices, and dried out bagels and coffee cakes. When I told the waitress about the waffle batter she just shrugged her shoulders and walked away. On arriving home I looked up my debit records and found the hotel had added an additional $25 charge even though we had paid in advance. A phone call told me it was just in case we did damage, and would be returned by today. I has not been added back to my account. My wife and I are retired. What damage would we do that would cost them $25 to fix? I will book with other hotels in the area that I've used in the past from this point on and recommend that my friends consider them rather than at the Hampton.
for Familiesby Annfrom Wilmington DE
GREAT TRIPPosted Oct 27, 2014 on Hotels.com
Great location and the shuttle to the airport was convenient.
for Business Travelersby A verified travelerfrom Cranston RI
convenient locationPosted Oct 26, 2014
Pros: convenient to the airport
My only comment is that the staff were excellent. My flight was delayed and I did not get in until 1:30 in the morning. I had called ahead to let them know that I would be arriving very late and the front desk arranged to have the shuttle waiting for me when I arrived saving me a ton of aggravation.
for Familiesby Donaldfrom Nebraska
Good place to stayPosted Oct 22, 2014 on Hotels.com
We came into the hotel quite late at night, so it is hard to judge the neighborhood, but the hotel was lovely...clean and comfortable. The staff went above and beyond to help us. I would definitely stay here again and would recommend the hotel to others.
Recommendedby A verified traveler
Posted Oct 21, 2014 on Hotels.com
for Familiesby A verified traveler
Great airport stayPosted Oct 20, 2014 on Hotels.com
I can't fault it- everything was great- nice and clean, big rooms, friendly service and good breakfast.
for Everyoneby A verified travelerfrom Potomac, MD
Conveniently located near the airport.Posted Oct 15, 2014
Pros: We liked the convenience of being nearby the airport.
Location: Airport is about a mile away, there are nearby restaurants, and is quiet and convenient.
We had a very wonderful experience here. The staff was very pleasant and friendly. The hotel was very clean and well organized. Breakfast was very good, had quite a nice selection. I would defintely stay here again.