Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Good value, but not much else.

Posted Mar 19, 2015
Pros: Nothing.
Cons: In general, all aspects of your experience could be improved.
Location: ?? I was there for a meeting.
The room appeared clean, but had a very strong foul odour. Even after keeping the window open for several hours, the odour did not go away. There were also cracked floor tiles in the bathroom. Breakfast was a disappointing experience as well. Poor selection, and the area was small and overrun with guests. I stay in hotels roughly 75-80 nights per year, and normally choose between two other chains. These other hotel chains are within your price range, but offer a higher level of service, room appointment, and ammenities.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Awesome Hotel and Reasonably Price

Posted Feb 21, 2015
Pros: Room and location
Cons: Nothing
Location: Located in Farmington Hills. Close to Novi and Dearborn. Different restaurants in both areas, malls, and movie theaters.
Went here for Valentines Day. Stayed from Saturday to Monday for a little less than $200 altogether. Had to pay a room deposit of $150 upon arrival, which is to be expected with most hotels now days. The deposit was put back into my account though maybe 2 days after we checked out. The room was very nice with a kitchen, nice sized queen bed, and decent sized bathroom. The location of the area was awesome as well. Overall I had a really good stay and the staff were very happy and helpful. Will definitely stay again and recommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience, good rooms.

Posted Jan 25, 2015
Pros: Good room, great staff, good deal for a weeks stay. Kitchenette with pots, pans, silverware so you can do some of your own cooking. Very accomodating.
Cons: Nothing to complain about, there's no freeway entrance right next to it, but I knew that as I booked.
I stayed here for about a week as I was moving to the Detroit area and needed to find an apartment I could move into. I had my two cats with me, and they were very accommodating for them. It was no 5 star hotel, but I was on a budget, and it was clean, comfortable, and absolutely nothing to complain about. I would have easily stayed there another week if I still had nowhere to live, but it's cheaper to rent an apartment, for sure! It's right next to the freeway, but was not at all noisy from the traffic. I hardly knew it was there! The hotel staff is great, breakfast is one of the best I've ever had at a hotel. Wifi is great, room was very clean and well equipped with a small kitchenette.
4 out of 5
Recommended
for Business Travelers
by Eulafrom Grand Rapids

Great Service

Posted Jan 19, 2015 on Hotels.com
This is the only hotel I stay when I am visiting my client. It is conveniently directly across the street. The hotel staff person (Laura) was extremely helpful in assisting me. Hotels.com had double booked my room due to some problem with their server. She worked to get it corrected but was unable. Hotels.com contacted her a few days later and she was able to get my credit.
2 out of 5
Recommended
for Couples
by A verified traveler

I won't be back!!!!!!

Posted Jan 6, 2015 on Hotels.com
The beds are small for a queen and very hard. I woke up sore. The air kept going on and off all night. The food wasn't so great. But staff were pretty nice. I won't be back. Its way off in the back with nothing by it.
Comment from Hotel Management
Mar 14, 2015 by Veronica, Hotel Management
Thank you for your comments. I am sorry that your stay was not all you had expected. We will take your comments into account and hopefully you will give us another oppurtunity to meet your needs in the future
5 out of 5
Recommended
for Personal Event
by A verified traveler

Beyond Great!

Posted Jan 5, 2015 on Hotels.com
From the time I stepped into the lobby, I was completely blown way. I usually take disinfectant with me to hotels, but this was totally different. I felt as if I didn't need it at all. The guest services were beyond extraordinary. They smiled, laughed, and were great at helping to get my last minute reservation completed. Absolutely wonderful the entire time. Even at check out.
Comment from Hotel Management
Mar 14, 2015 by Veronica, Hotel Management
Thank you so much for your comments. We take pride in our hotel and do our very best to exceed our guests expectations
5 out of 5
Recommended
for Business Travelers
by Duanefrom Ontario

Awesome

Posted Dec 9, 2014 on Hotels.com
Ok this place rocks the staff is awesome the general manger is totally awesome and they have HDTV yes real HDTV the property is emaculent the staff is great. The rooms are modern and comfortable unlike the Southfield property the appliances where clean and usable, the room was modern and emaculent with utensils to cook with. The corporation should take note of this location to evaluate other locations. This is my business go to from now on. I don't have enough space to continue my praise of this hotel but I can say it's a no brainier before it's remodel it may have been older but the staff could not have been different which is awesome. Cudos you hit the mark your franchisee should be commended.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Laurencefrom Munster, Indiana

Overnight Stay

Posted Nov 30, 2014 on Hotels.com
I was in the area from out of state for a family Thanksgiving dinner. I was not in the hotel long. But two items occurred to me when I was there. The first is that there is residual noise from the expressway. Not a problem for me but may be for others. The second is that the refrigerator is definitely noisy. Once it shut off the lack of noise was evident. So someone might want to consider another brand or some way to dampen noise.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

good

Posted Nov 12, 2014
Pros: cooking
Cons: ok now
Location: no
It is very good experience to stay here.The room is clean and very big. We can cooke in the suite room. It is fine to me.