Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh area

Excellent location for our needs.

Posted Jun 29, 2015
Pros: The cleanliness was outstanding. Staff very friendly. Free parking. Separate bedroom. Nice TV's.
Cons: Breakfast should have been complimentary and not (approximate $13.00) as stated on your website. As a result we went across the street for breakfast.
Location: Multiple shopping centers, movies and other dinning experiences.
Enjoyable stay. Will stay there again next time visiting that area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunfield MI

Excellent.

Posted Jun 29, 2015
Weekend away. Friendly staff from front desk, maid service, maintinance, and restaurant servers. Loved the accommodations. Defiantly planning on returning and recommending this hotel to others.
4 out of 5
Recommended
for Everyone
by A verified traveler

awesome

Posted Jun 29, 2015
Pros: Everything
Location: Shopping
Close to Great Lakes Crossing mall and CK Diggs restaurant! Hotel had an excellent buffet breakfast a very reasonable!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Stayed one night...great room, very quiet, friendly staff.
Comment from Hotel Management
Jun 30, 2015 by DetahFO, Hotel Management
Thank you for your review of our hotel. We are extremely pleased as a staff that we were able to create an experience for you that was second to none and definitely worth a 5 star rating. As we pride ourselves on customer service, we do look forward to seeing you again when your travels bring you back to the Auburn hills area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Troy,MI

Enjoyed my stay

Posted Jun 21, 2015
Had a really good time here. Front desk staff was very accommodating. Only complaint is that restaurant was really slow to get food out. I was the only patron there at that time, too.
Comment from Hotel Management
Jun 30, 2015 by DetahFO, Hotel Management
Thank you for taking the time to share your experience at our hotel. We do appreciate the fact that you found your stay to be of a 5 star caliber despite the issue that you had in the restaurant. You comment has been shared with the restaurant staff as valuable input into how to better improve on our service. We do look forward to seeing you again when your travels do in fact bring you back to the Auburn Hills area.
4 out of 5
Recommended
for Everyone
by A verified traveler from burton mi

Nice hotel. Very early wake up

Posted Jun 14, 2015
My only complaint is room service went around twice in the morning once at 8 and once at 9 pounding on doors. This woke up both of my children. They offered us a late checkout but that don't really help me sleep because were already woken up.
Comment from Hotel Management
Jun 18, 2015 by DetahFO, Hotel Management
Thank you for sharing your review of our hotel. I was sorry to hear of the problem that you had received with the knock at your door. I can assure you that is not the norm for our hotel. I have gone ahead and shared your comments with our staff so that can be prevented in the future. I do hope you will give us another opportunity to have you as our guest when your travels bring you back to the Auburn hills area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just okay

Posted Jun 11, 2015
Hotel was nice in appearance. Great food in the dining area but was a bit pricey for portion size. Room was large and up to date however wall paper was peeling in the bathroom. Worst part was after swimming and coming back to the room, taking off sandals and walking through the room turn my feet black within 5 minutes.
Comment from Hotel Management
Jun 12, 2015 by DETAHFO, Hotel Management
Thank you for your comments in regards to your stay at our hotel. I am sorry you did not find the conditions of your room to have met your expectations. This is not the norm for our hotel, we take the comfort of our guests and the condition of our rooms in high regard. I have gone ahead and shared your comments with the senior management and departmental teams to help us better serve our guests with our product. We do hope you will give us another opportunity to have you as a guest when your travels bring you back to the Auburn Hills area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel with a Great Lobby Area

Posted May 27, 2015
Pros: The atrium / lobby area.
Cons: Have a microwave in the rooms.
This hotel has a very nice lobby area. It's like an atrium with lots of comfortable seating (tables / chairs and sofas). They have a buffet breakfast that is pretty good. For the price the options were limited, but the quality of the food was good. The rooms were nice. We had a suite which allowed for lots of space. The rooms were clean. The closet is in the bathroom and there is only one mirror in the whole room (also in the bathroom). This made it hard for one person to get ready while another was in the bathroom. Also, there was no microwave in the room. It would be nice for a suite to have a microwave so you can spend more time in your room vs. finding a place to eat. Overall, this hotel is clean and comfortable. The price was really good as well.
Comment from Hotel Management
May 30, 2015 by DetahFO, Hotel Management
Thank you for taking the time to provide a review of our hotel. We are extremely pleased that we were able to provide a memorable experience for our guests. I also wanted to thank you for your comments about the mirror. I have passed your comments along to our executive team and we are working with our ownership to find a solution to this type of request. We do have microwaves available on a first come first serve basis and would be happy to provide them with out cost.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great staff!!

Posted Apr 19, 2015
Pros: The staff was very friendly. The room size was great.
Cons: The pool area! It was just concrete, a few chairs and tables, and windows. Freezing cold!
This hotel was well represented by the photos. Rooms were the perfect size for a 1 room suite. My husband and I shared the most comfortable king size bed, and our son slept on the hide-a-bed. Even with the bed pulled out there was more than enough room to move around. Everything was beautiful and very clean with the exception of the pool area. The water was freezing. The hot tub was even cold. The ceiling over the pool was very aged and we actually found chunks of paint chips in the pool. Aside from that, our stay was great. Would stay there again.
Comment from Hotel Management
Apr 23, 2015 by DetahFO, Hotel Management
Thank you for your review of our hotel. I am truly sorry we did not meet you expectations with the pool area, I do know that we keep our pool at the state mandated temperature on a consistent basis. I have shared all of your comments in regards to that area with our engineering department so that we can prevent items like this from happening in the future. I am please you found your guest room to be very enjoyable. We do pride ourselves on the condition and cleanliness of our rooms along with the rest of the property. This is something we strive for each and every day. We do look forward to seeing you again when your travels bring you back to the Auburn Hills area
Comment from Hotel Management
Apr 23, 2015 by DetahFO, Hotel Management
Thank you for your review of our hotel. I am truly sorry we did not meet you expectations with the pool area, I do know that we keep our pool at the state mandated temperature on a consistent basis. I have shared all of your comments in regards to that area with our engineering department so that we can prevent items like this from happening in the future. I am please you found your guest room to be very enjoyable. We do pride ourselves on the condition and cleanliness of our rooms along with the rest of the property. This is something we strive for each and every day. We do look forward to seeing you again when your travels bring you back to the Auburn Hills area
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice experience

Posted Apr 7, 2015
Big suite, nice and convenient location. Will recommend it to colleagues
Comment from Hotel Management
Apr 9, 2015 by HiltonAHFO, Hotel Management
Thank you for taking the time to review our hotel. We do appreciate very much when we get comments such as yours. We do pride ourselves on the service that we provide to all our guests and when we are able to create the type of stay that not only leads to a return visit but a recommendation to some colleagues then we have truly done our jobs. We do look forward to seeing you again when your travels bring you back to the Auburn Hills area.