Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall pretty darn good

Posted Jun 4, 2014
Set right in the middle of a new area. Many nice restaurants close by and right off the main highway. Wifi is great, hot tub is hot and the overall facility is in great shape.
5 out of 5
Recommended
for Everyone
by A verified traveler

A nights getaway

Posted May 31, 2014
I have nothing bad to say about the hotel and staff! Everyone was very very friendly and made our stay enjoyable. Thann you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2014
There overnight, it was a fine hotel, convenient to Novi.
4 out of 5
Recommended
for Getaway With Friends
by Stacie from Novi

close to shopping/restaurants

Posted May 22, 2014 on Hotels.com
Although I was very happy with our stay, I was not happy with a situation that had occurred. Your security guard knocked on our door at 3:00am as we were sleeping to accuse me of making too much noise and disturbing other guests. I advised her that it was certainly not our room and she continued to argue with me. I will not go back to that hotel.
4 out of 5
Recommended
for Business Travelers
by Ryan from Canada

Great Hotel

Posted May 22, 2014 on Hotels.com
Great Hotel with all the amenities required my business
5 out of 5
Recommended
for Everyone
by A verified traveler

ComicCon 2014

Posted May 21, 2014
Pros: Love the bed! Very clean and quiet.
Cons: There were cookies the last time we stayed at the front desk. Maybe some kind of continental breakfast or just add breakfast to room rate.
Location: Motor City ComicCon!
Trip was great! Long days at the convention then a great room to come back to to rest up for the next day.
5 out of 5
Recommended
for Shopping
by Weaver from Ohio

Awesome.

Posted May 20, 2014 on Hotels.com
Super polite staff.Great rooms for the price.
5 out of 5
Recommended
by Scott from Northern Michigan

Great hotel

Posted May 19, 2014 on Hotels.com
Nice room. Great location. The next time we are in the area, we will stay at this hotel.
3 out of 5
Recommended
for Business Travelers
by Michelle from Seattle

my stay

Posted May 12, 2014 on Hotels.com
We asked to be away from elevator & she put us next to it. Bad because ee heard it all night. We had a handicap room & we are not. There was no bathtub to soak in. The beds are so hard I woke up with a backache.
Comment from Hotel Management
Jul 26, 2014 by Bill Holper, Hotel Management
I am sorry to hear about the noise from your recent stay. Based on your reservatoiion the room booked was a one of our accessable room types. Unfortunatly they are located right off oth eeelllvleator landings and can be a bit loader then rooms located down the hallway. Thank you for choosing the Hilton Garden Inn Novi
5 out of 5
Recommended
for Everyone
by A verified traveler

Expedia did no book my room

Posted May 12, 2014
When I arrived at my room they did not have a reservation for me. They told me that expedia did not book through them!! Luckily they had a room and they called and cleared it up for me. The Hotel attendee was very nice and handled the situation professionally.