Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Michelle from Grand Rapids, MI

Weekend Away

Posted Apr 13, 2014
I booked in the afternoon through my cell phone. I had a room that was on the end that was great, however it seemed that the mechanical room was next door. It hummed for most of the night which was a tad bit annoying. The on site restaurant had excellent food. However, the breakfast was not complimentary in the morning, which shocked me. Most hotels have that as a perk. Good thing I wasn't charged a lot for a English muffin.
Comment from
Jan 15, 2014
Thank you for your feedback! We are truly glad you enjoyed your stay here at the Hilton Garden Inn Plymouth. Receiving feedback like this truly helps our staff to continue with their task of providing exceptional guest service. We look forward to welcoming you back again soon! Thank you
5 out of 5
Recommended
for Everyone
by Kim from Holland, MI

Good rates and very clean.

Posted Apr 7, 2014
Pros: The cleanliness.
Cons: Comfier beds
Location: The location was very easy to find. Close to a lot.
Very nice and clean. The King size bed was a SMALL king and not real comfy. The staff was very friendly and helpful. I would definately stay there again!
Comment from
Jan 9, 2014
Thank you for your feedback! We are truly glad you enjoyed your stay here at the Hilton Garden Inn Plymouth. Receiving feedback like this truly helps our staff to continue with their task of providing exceptional guest service. We look forward to welcoming you back again soon! Thank you
5 out of 5
Recommended
for Everyone
by Sami from Auburn IN

Very nice hotel! Located in a very nice area!

Posted Apr 7, 2014
We loved our stay at the Hilton Garden Inn in Plymouth. The staff were very helpful and friendly! We will be staying there on our trips to Detroit from now on. The location is great and a very nice part of the city!
Comment from
Jan 7, 2014
On behalf of the staff at the Hilton Garden Inn Plymouth I would like to thank you for the great review! We appreciate the kind words. Hopefully next time you are in town you will join us again.
5 out of 5
Recommended
for Everyone
by Jimmy

Decent place to stay. Very clean

Posted Apr 5, 2014
This is a decent place to stay. Nice location. Not much around. Friendly staff. Comfortable bed. We were right by the elevator and lobby exit, so it was pretty loud. Would recommend if not in room 112.
Comment from
Jan 7, 2014
Thank you so much for the nice review, we appreciate it. I am so happy to hear you enjoyed staying at our hotel. Next time when you stay with us, make sure to ask us about a room which may be a little farther away from the elevator. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by Meg from Chicago

We loved this Hotel

Posted Mar 31, 2014
We have stayed once before, and both visits were great. The lobby is beautiful, with free water, coffee, tea and treat, and an optional buffet style restaurant and cash bar. The rooms are big, clean, nicely decorated and the beds are comforrable. The only thing I found slightly lacking was the pool. It is functional but small and slightly outdated, and there is no hot tub, although a sign elluded to one. Otherwise, this is an excellent find, and a steal.
Comment from
Jan 3, 2014
Thank you for your feedback! We are truly glad you enjoyed your stay here at the Hilton Garden Inn Plymouth. Receiving feedback like this truly helps our staff to continue with their task of providing exceptional guest service. We look forward to welcoming you back again soon! Thank you
4 out of 5
Recommended
for Everyone
by Chris from Stow, OH

Nice hotel with super friendly staff

Posted Mar 29, 2014
Pros: Super friendly staff, super clean room and property, nice breakfast buffet and cooked eggs offered. Quiet heater unit. Luggage carts at entrance.
Cons: Either don't keep the heating unit's fan set to the constant on mode or inform the guests that it's set that way and how to turn it off.
Location: There really didn't seem to be much to do nearby since shopping and such is spread out.
This was an excellent hotel experience for us - it was almost a 5 rating across the board except for how the heating unit fan was put in the constant fan on mode - we were unaware of that and had some discomfort about that until we figured it out for ourselves half way through the night since it would get warm then cool and repeat this pattern. Other than that this is a great hotel to stay at.
Comment from
Jan 3, 2014
Thank you for your feedback! We are truly glad you enjoyed your stay here at the Hilton Garden Inn Plymouth. Receiving feedback like this truly helps our staff to continue with their task of providing exceptional guest service. We look forward to welcoming you back again soon! Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Stay! Everyone was so helpful!

Posted Mar 18, 2014
It was great having a shuttle take us to/from Downtown Plymouth... everyone was so helpful!
Comment from
Jan 20, 2014
Thank you for your feedback! We are truly glad you enjoyed your stay here at the Hilton Garden Inn Plymouth. Receiving feedback like this truly helps our staff to continue with their task of providing exceptional guest service. We look forward to welcoming you back again soon! Thank you
4 out of 5
Recommended
for Everyone
by cjt from chicago

Overall very nice.

Posted Mar 5, 2014
Pros: Staff was Helpful...Especially Caitlin....willing to go extra mile!
Cons: Breakfast....but what can you expect for $11.00
Location: Rusty Bucket...
Staff were nice, room was clean...I would stay there again
Comment from
Jan 9, 2014
Thank you for your feedback! We are truly glad you enjoyed your stay here at the Hilton Garden Inn Plymouth. Receiving feedback like this truly helps our staff to continue with their task of providing exceptional guest service. We look forward to welcoming you back again soon! Thank you
Comment from
Jan 9, 2014
Thank you for your feedback! We are truly glad you enjoyed your stay here at the Hilton Garden Inn Plymouth. Receiving feedback like this truly helps our staff to continue with their task of providing exceptional guest service. We look forward to welcoming you back again soon! Thank you
5 out of 5
Recommended
for Everyone
by shawna

Great hotel, friendly staff & clean environment

Posted Feb 28, 2014
We took our 2 daughters with us (4&5) and couldn't of asked for a better stay. The pool area and entire hotel was very clean. The staff was so friendly and we really enjoyed the restaurant in the hotel. It was very convenient and close to IKEA.
Comment from
Jan 9, 2014
Thank you for your feedback! We are truly glad you enjoyed your stay here at the Hilton Garden Inn Plymouth. Receiving feedback like this truly helps our staff to continue with their task of providing exceptional guest service. We look forward to welcoming you back again soon! Thank you
5 out of 5
Recommended
for Everyone
by shawna

Great hotel, friendly staff & clean environment

Posted Feb 28, 2014
We took our 2 daughters with us (4&5) and couldn't of asked for a better stay. The pool area and entire hotel was very clean. The staff was so friendly and we really enjoyed the restaurant in the hotel. It was very convenient and close to IKEA.
Comment from
Jan 2, 2014
Thank you for your feedback! We are truly glad you enjoyed your stay here at the Hilton Garden Inn Plymouth. Receiving feedback like this truly helps our staff to continue with their task of providing exceptional guest service. We look forward to welcoming you back again soon! Thank you