Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Alex from Kitchener, ON

Clean and quiet.

Posted Mar 31, 2014
Clean and quiet, just what one needs when travelling.
Comment from
Jan 1, 2014
Dear guest Alex, We do appreciate your time and the review. I will try our best to keep it up.
4 out of 5
Recommended
by A verified traveler

Posted Jan 5, 2014 on Hotels.com
Comment from
Jan 22, 2014
Dear guest . Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2014
Convenient location right off the highway, and extremely close to shopping/dining centre.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2014
A little outdated and far from Detroit and Ann Arbor (pricey cabs)
2 out of 5
Recommended
by A verified traveler

Posted Dec 28, 2013 on Hotels.com
Comment from
Jan 8, 2014
so sorry about the inconvenience. please let us know what we can do to make you feel better about your stay.
3 out of 5
Recommended
for Business Travelers
by Wasel from Ohio

Cashier

Posted Dec 25, 2013 on Hotels.com
The cashier don't understand that I paid through the hotel.com so she charged me twice for one night and after calling them she said gona refunded it !!!?
Comment from
Jan 8, 2014
so sorry about the inconvenience. I assure you I will talk to my front desk staff and will make sure it wont happen again. Thank you for the opportunity to make our service better.
5 out of 5
Recommended
by rich from cleveland

close to loe lewis arena for red wings game

Posted Dec 17, 2013 on Hotels.com
great place. good breakfast. Pool was ice cold . cool free movies for kids. I would stay there again if i go to another red wings game.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just ok

Posted Dec 6, 2013
Pros: The beds
We wanted to step it up this year for our black friday shopping and this hotel was definately a step up. However when we got checked in we went to our room and it was a king - not 2 queens. Went back to the desk and she fixed it - but said that it was what i had asked for and that it was because i had used my points. I don't have points and did not request any sort of accomodations. On the second day of shopping we could not get our key card to work to come in the back door with our purchases and a stranger let us in. The beds were crazy comfortable and the room was clean. although I noticed a napkin used on Thursday night to hold a cookie (delicious) was still there when we got back on Friday. I did not think it was worth 270 dollars but it was a great sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just ok

Posted Dec 6, 2013
Pros: The beds
We wanted to step it up this year for our black friday shopping and this hotel was definately a step up. However when we got checked in we went to our room and it was a king - not 2 queens. Went back to the desk and she fixed it - but said that it was what i had asked for and that it was because i had used my points. I don't have points and did not request any sort of accomodations. On the second day of shopping we could not get our key card to work to come in the back door with our purchases and a stranger let us in. The beds were crazy comfortable and the room was clean. although I noticed a napkin used on Thursday night to hold a cookie (delicious) was still there when we got back on Friday. I did not think it was worth 270 dollars but it was a great sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2013
Clean, comfortable and friendly staff.