Ratings based on 768 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
The room was spacious however the bed and pillows were to soft and uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom grand rapids, mi

Great stay

Posted Apr 13, 2015
Everything was good, you could see some dust on the room like it hasn't been clean in a bit and not enough towels at the pool but other than that great hotel. I would stay in this hotel in the future
4 out of 5
Recommended
for Everyone
by A verified travelerfrom West Michigan

Great place to stay!!

Posted Apr 12, 2015
My family and I had a wonderful stay at the Hyatt. It was nice to have the space in the room for our two rambunctious boys!! My 5 year old really wanted it to have a hot tub down by the pool ;)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom gwinn, michigan

Posted Apr 10, 2015
Very nice place. Comfy place to stay! Wish it had a hot tub tho!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 9, 2015
Pros: Comfortable beds, large rooms. Nice workout equipment and large pool. Breakfast was very nice - just enough.
Cons: Couch in rooms is very scratchy - didn't want to sit on it.
Location: Location is only downside. Area is a tad sketchy on either side of the area.
Great staff - very friendly. Easy hop on hop off freeway access.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Windsor, Ontario

Great convenience for shopping and The Palace

Posted Apr 6, 2015
We enjoyed our stay, the room was wonderful, very comfortable. The noise level on the other hand was extreme. We had children running up and down the halls very late at night and early in the morning. Their parents screaming down the halls at their kids, doors slamming constantly. That was our only issue, the noise. The rooms are not sound insolated very well.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Torotno, Ontario Canada

Stayed overnight to watch the basketball game

Posted Mar 30, 2015
Pros: The size of the room.
Cons: Provide shower gel and body lotion and garbage bin in the bathroom.
Very nice hotel. Nice large room that was clean and the staff was friendly and helpful and even arranged transportation for us.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MI

Close to shopping

Posted Mar 30, 2015
No towels in pool, told front desk and they handed my husband a bunch to put in there for guests! When we needed more for our room because we used ours when pool was out they gave us towels that were still wet. Breakfast was good but very busy, they ran out of silverware often
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
It was a nice pleasant experience. The room set up was great. The beds were nice and comfy. Glad i chose this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario Canada

Nice hotel. Close to the Palace. Clean +friendly

Posted Mar 20, 2015
Nice and roomy clean comfortable with friendly staff. A little pricey.