Ratings based on 594 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom livonia, michigan

inside is nicer than the outside

Posted Jan 26, 2015
Pros: The rooms were chic
Cons: Ease up on the room deodorizers.... Way too strong
Location: Close to shopping and eating and movies
the hotel, is older, but the rooms are redone and beautiful and clean. The overwhelming smell of deodorizer, takes your breath away at first but you get used to it quickly. The rooms are not too soundproof, kids running playing in the halls at 1:00 in the morning made for a disruptive sleep. The continental breakfast was delicious, scrambled eggs, pancakes, bread/bagels to toast, juice, cereals and milk a plenty. Staff were helpful and wonderful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canton

As expected

Posted Jan 25, 2015
Nice hotel next to the Amc movies and a host of good restaurants. Friendly staff and comfy rooms. Heated pool made the kids happy and the breakfast had a nice assortment of fresh fruit and other items
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Stay

Posted Jan 14, 2015
Good Stay, maybe you need a taxi service more closer.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom los angeles

Everything was just right

Posted Jan 11, 2015
Pros: They seem to have a good idea of what is really important and what could be considered extra. The room style, Internet access, breakfast were great.
Cons: None that I noticed
Location: Close to the freeway and major surface streets. Two shopping centers less than a mile away. A theater and restaurants in the same parking lot.
I arrived at 8AM and needed to check in early so I could get ready for meetings. They set me up within minutes. After a shave, shower, breakfast and coffee and I arrived at my appointment on time. Everything was very clean and comfortable. The beds at this hotel are as comfortable as they get. Everything is very convenient. It is higher priced than many of the other near by options but more than worth the extra forty or so bucks a night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lynchburg, VA

Great location and just great overall.

Posted Dec 25, 2014
This hotel has a great staff who was always very helpful. We have 3 kids 2 and under and we had to stay at the hotel a lot on our trip. We really enjoyed all it had to offer.
3 out of 5
Recommended
for Everyone
by A verified traveler

3rd time here, worst time here

Posted Dec 22, 2014
Was given a room on the 6th floor, was kept up with people in the hallways screaming and slamming doors until 3 am. This room was the first one that showed wear and tear, bar in shower was loose and cracked the hole shower wall down. When taking a shower that was a high pitch squeal the entire time the water was running.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2014
I was asked at check in if I would like to join your rewards program and said yes and was asked some questions when finished i was told that hotel stay would apply and any food items charged to the room would apply but when I checked out of the Livonia location i was told that the receptionist at the auburn hills location did put in my application right and I did not get credit for that states
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2014
Pros: Cleanliness, and free breakfast. Good coffee, as well.
Cons: See above.
Great hotel. Nice facilities, location, breakfast. I like have the newspaper available and a coffee bar. Heat is a bit dry, without having a humidifier available it does get to you.
3 out of 5
by A verified traveler

It's alright

Posted Nov 17, 2014
It's ok. I do feel that the price is too high.. Im don't sure how I feel about this hotel honestly. I think something they use to clean the sheets with, I might've been allergic to because I kept sneezing only in the hotel room. Also the rooms are styled kinda newer and it doesn't make it as comfortable as something more modern.
5 out of 5
Recommended
for Getaway With Friends
by Heatherfrom Ottawa

I'd stay again

Posted Nov 12, 2014 on Hotels.com
Stayed with another couple in a room with 2 double beds. Had a nice couch for socializing, TV on a swivel. We took the free shuttle to the Dave & Busters for some fun. Staff was nice and helpful. The bathroom could have been cleaner. And it was further away from downtown Detroit than I enjoyed, but given how expensive nice hotels are downtown, I think it was worth it.