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Reviews of The Inn on Ferry Street

3.5 out of 5
The Inn on Ferry Street
84 East Ferry Street, Detroit, MI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1001 reviews" "
Rating 8 - Good. 151 out of 1001 reviews" "
Rating 6 - Okay. 25 out of 1001 reviews" "
Rating 4 - Poor. 6 out of 1001 reviews" "
Rating 2 - Terrible. 3 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique and comfortable, staff was friendly and accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful unique historic plce
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was over the top, the location is excellent and the Inn is quaint and comfortable. Will surely stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Kelli, Cleveland Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is one of my favorite places to stay when I visit Detroit. It is so close to everything!! All of the rooms are cozy, relaxing and quiet. The common areas have refreshing water, tea and coffee. The breakfast is not expansive but just enough to be awesome. The staff is always friendly, accommodating and welcoming. I was happy to see them back after COVID.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly, South Orange

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love my stay at the Inn on Ferry Street. Can't wait to return. The rooms are quiet, staff is kind and helpful (and sometime are able to walk you to your room), breakfast is fresh and locally sourced, and the location is great. The seasonal hot cocoa station is also a treat.
Stayed 1 night in Mar 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rosamaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at this property. One of the best nights sleep we have ever had. The beds are so comfortable. One in town again, we would love to stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properties were beautiful and well managed. Room was clean, bright, and bed was very comfortable. The staff were super friendly, very welcoming, and had lots of great suggestions. Breakfast in the morning was fresh and very good. Will definitely stay when I’m in Detroit again.
Stayed 1 night in Mar 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with style and convenience. Staff is very friendly and walks you to your room. The area is very safe and with good dining options. Easily accessible by car or tramway (stop right on the block). University and museums just a few minutes away.
Stayed 1 night in Feb 2024

10/10 Excellent

tinku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a find in Detroit. The attention to detail and service is unparalleled.
Stayed 2 nights in Feb 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historical ambience
Stayed 1 night in Feb 2024

10/10 Excellent

Yana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great service!
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely late 19th c buildings converted into roomy hotel rooms with lovely common areas. Great staff and around the corner—literally from the Detroit Institute of Art
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicole

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the historic vibe the houses gave off. The staff is extremely nice & super helpful! Will definitely be keeping this on my list when we come visit Detroit again!
Stayed 1 night in Feb 2024

8/10 Good

AURELIEN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful buildings, main issue was the soundproofing: you could hear everything from the wood cracking to the toilet flushing from the other units.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Dr. El-Ra A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff is the proper balance and kindness plus professionalism. I simply adored this place and the rapport I built with the staff was like we became new friends who welcome you back with the same good hospitality they treated you with the first time. When I saw the rating for the Inn on Expedia, it gave them a 9, for exquisite. I want to concur and maintain this level of satisfaction was exquisite. I plan on staying there on Spring Break in March since I am an academic/a professor at a university. Keep on doing great customer service, let that be your defining distinction and organizational culture core value! No matter what this messy world looks like give people moments of beauty and joy, and comfort, because it is one of the things that's most needed in this human journey.
Stayed 2 nights in Jan 2024

10/10 Excellent

Annie e

Liked: Cleanliness, amenities
thanks. i’ll be back!
Stayed 1 night in Jan 2024

8/10 Good

Marcela, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay will definitely be back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with lots of character. Friendly staff!
Stayed 1 night in Jan 2024

2/10 Terrible

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn’t even stay one night because my door could not be locked from the inside and there was no other room available. Ended up staying at a more expensive hotel downtown.
Stayed 2 nights in Jan 2024

10/10 Excellent

Roger

Breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Tina, Saginaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to place when i Detroit area. Its quint, breakfast is good! Staff friendly and welcoming
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay near DIA!
We arrived a little early and were amazed to be upgraded to a fabulous room! This place is an amazing experience and value!
Stayed 1 night in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jan 2024

8/10 Good

Shinji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historical building
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Stayed 1 night in Jan 2024

10/10 Excellent

Cherie

Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
!!! Best First Trip Hotel Period !!!!
If you have any doubts about this place, throw them away, if your flight gets delayed or if you show up late you can contact them via text and they will work with you to assure you get into your room when you arrive. It was colder than the frozen Tundra when me and my girlfriend arrived to Detroit, but when we got into our room it kept us nice and warm the entire time. On the first night The Hotel Manager Ryan checked us into our room and helped me with my luggage in which was very kind and professional. He explained about the basic functions of the hotel and various rules and back story to the origins of the building we were staying in. Charae who is another manager at the hotel also assited us when our flight was delyaed by six hours. She told me everything would be fine upon my arrival and that the key would be waiting for us there at the check in desk when i arrived to the Hotel. For our First Trip Ever this place made us feel comfortable and right at home. When we come back to visit Detroit I wont stay anywhere else unless its here at the Inn on Ferry Street.
Stayed 3 nights in Jan 2024

10/10 Excellent

James, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kathy

Stayed 2 nights in Jan 2024

4/10 Poor

Robert

Stayed 1 night in Jan 2024

8/10 Good

Timothy

Traveled with partner
Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve
Our stay could not have been better.Such beautiful architecture and wonderful staff members. I will recommend The Inn on Ferry Street to friends and family!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
A hidden GEM in Detroit. Went to a concert at Sound Board Motor City Casino.... close to everything. Great choice will be back.
Stayed 1 night in Dec 2023

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, super friendly staff upon check in, even upgraded my room!
Stayed 2 nights in Dec 2023

10/10 Excellent

Waleed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden GEM! Clean, safe, and close to anything downtown.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly highly recommend
We had a wonderful stay to celebrate my wife’s birthday. We were super well taken care of by Sherri and look forward to staying again in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn consists of 33 rooms in 4 homes that are beautifully maintained in their original beauty. The rooms are lovely and elegant, with special touches like libraries in their first floors. The breakfast was delicious and the staff were delightful to their Christmas guests. We will stay here whenever we visit Detroit
Stayed 4 nights in Dec 2023

8/10 Good

ERIC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tabitha

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Great room. Wonderful clawfoot tub.
Stayed 3 nights in Dec 2023
Response from Dawnta Campbell |Assistant General Manager on Dec 22, 2023
Dear Traveler,Thank you for taking the time to share your feedback regarding your stay! We’re glad you could take advantage of the clawfoot tub. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Sincerely,Dawnta Campbell Assistant General Manager

10/10 Excellent

Pat

Stayed 1 night in Dec 2023
Response from Dawnta Campbell |Assistant General Manager on Dec 22, 2023
Dear Pat,Thank you so much for taking the time to leave us a rating.Sincerely,Dawnta Campbell / Assistant General Manager

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dawnta Campbell |Assistant General Manager on Dec 20, 2023
Dear Charlotte,Thank you so much for taking the time to leave us a rating!Sincerely,Dawnta Campbell / Assistant General Manager