Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

This traveler left a rating score only Posted Jan 6, 2014 on Hotels.com
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 6, 2014 on Hotels.com
2 out of 5
Recommended
by Juli from Scarborough, Ontario

Full disclosure required

Posted Jan 6, 2014 on Hotels.com
Our room was very comfortable and clean, the staff was always attentive and friendly. I was not impressed that the pool + hot tub facilities were under maintenance during our visit or, that the vending machines on the 4th floor (where we stayed) were non-existent or, that the vending machine on the main floor was out-of-service or, that the free wifi was inter-mittent at best. We chose this hotel as it was a half-way point between the 2 stadiums where the NHL Winter Classic 2014 games were being played. That being said - we should have been more diligent in our efforts to ensure transportation would be provided or, could be obtained to the stadiums - which it was not - no worries we can make the 1/2 hour drive ourselves - it took us 4 1/2 hours to get to the "Big House" as the exit from the highway to Ann Arbor is reduced to only ONE lane!! (who builds a stadium that holds over 100K but, does not have the means to get the surrounding FANS to it??!!) and, not even 1 plow was used on any highway or city street (we counted 11 cars in ditches and, 3 cars spun out). While I understand this is not this hotel's fault - I believe they could have disclosed these facts to potential tenants in order to prepare us for our trip.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Dec 31, 2013 on Hotels.com
3 out of 5
by Wyzkraker from Ohio

Noisy Heater and Dirty

Posted Dec 27, 2013
Pros: soft sheets
Cons: Cleaner bathrooms, fix noisy heater
Location: close to family
Heater worked very well however it made a loud noise all night. Bathroom floor was moldy and sticky. Cable TV did not work, only local stations. Friendly staff and a clean bed. Ok to stay for a night but not much longer than that. Pool was closed as well.
1 out of 5
by Marianne from Cincinnati

Novi party pool

Posted Dec 23, 2013
Pool was closed, maintenance really during the holidays, we were not told before we checked in and we requested a refrigerator be in the room and it was not there.
4 out of 5
Recommended
by B Carlson from Muskegon

Comfortable, Family Fun

Posted Dec 13, 2013 on Hotels.com
Great stay, very clean room and family atmosphere. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Not bad

Posted Dec 7, 2013
Decent enough place for the price in the area. Nothing special but comfortable enough.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Surprisingly good

Posted Nov 24, 2013 on Hotels.com
I was surprised at how nice this hotel was. I would consider staying at this hotel for work or leisure.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 22, 2013 on Hotels.com