Ratings based on 496 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel within close business of Auburn Hills

Posted Aug 2, 2015
Pros: Everything is good
Cons: Just be good as you were during my stay
Location: I didn't explore much nearby..
Actually, I can 5 for everything above. But I am afraid, they may increase the tariff !!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Jul 27, 2015
Pros: eVERYTHING
Cons: NOTHING
Location: ARBURN HILLS ,CONCERTS AT THE PALACE
Awesome and I mean every detail in this hotel was was clean spotless!!!!! Staff was very accommodating, pool was so clean ,and the breakfast delish You don"t want to miss this one. And a fair price AWESOME!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Best Hotel in Auburn Hills

Posted Jul 23, 2015
Pros: Everything actually; the room was clean, good size, very comfortable and had a desk that was large enough to take care of my paperwork. FANTASTIC!
Cons: It was spot on; nothing that I can think of to improve.
Location: Right in the heart of the Troy/Auburn Hills business corridor. Just perfect if you have any need to stay on the north side of the Detroit area.
What a great find. After arriving very worn out from travel, the lady who checked me in recognized that immediately and put in in a perfect room that was quiet and super comfortable. This will be my new place to stay when in the Detroit area for business!
5 out of 5
Recommended
for Everyone
by A verified traveler from London, Ont.

Every close to Great Lakes Crossing outlet mall.

Posted Jul 14, 2015
The staff was great, grounds was clean, rooms are good and the pool was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Place to stay while visiting family

Posted Jun 29, 2015
Location: McDonald's is right next door, open 24 hours
Construction in the area made it difficult to access.
Comment from Hotel Management
Jul 7, 2015 by Naomi , Hotel Management
Dear Valued Guest, We are definitely not a fan of the large construction project. We do know it is going to affect travel to the hotel. I am terribly sorry it affected you during your commute here. We do hope you will come by again! Sincerely, Naomi O'Leary Assistant General Manager
Comment from Hotel Management
Jul 7, 2015 by Naomi , Hotel Management
Dear Valued Guest, We are definitely not a fan of the large construction project. We do know it is going to affect travel to the hotel. I am terribly sorry it affected you during your commute here. We do hope you will come by again! Sincerely, Naomi O'Leary Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommended

Posted Jun 26, 2015
Pros: Everything.
Cons: Nothing I can think of.
Location: Great location. Close to everything.
Great overnight stay. Staff were all so friendly. Rooms very clean & beds were very comfty. There was a man mowing the lawn around 7:30am, and if I had not looked out the window, we would have never known it. The rooms were very quiet. Would definitely stay at this hotel again. Thank you for a peaceful stay.
Comment from Hotel Management
Jul 7, 2015 by Naomi , Hotel Management
Dear Valued Guest, Thank you for taking the time to leave us with this great feedback from your stay. We are so glad we have your recommendation. We do appreciate your business. I have forwarded your feedback to the entire team and we all join in thanking you! Sincerely, Naomi O'Leary
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Lovely,very pleasant staff.

Posted Jun 18, 2015
Pros: The beds and the staff!!!!
Cons: Corners in rooms were dirty,but the general appearance was clean.
Location: north opdyke rd. auburn hills, Michigan. Very close to the palace,outlets, greektown and 50 minutes away from Frankenmuth.
Very pleasant!!! The staff was very helpful ,always.
Comment from Hotel Management
Jun 19, 2015 by Naomi , Hotel Management
Dear Guest From Ohio, We are so pleased you chose to spend a night with us. We are so thankful you took the time to leave us with this great review. We are all looking forward to seeing you again soon. Naomi O'Leary Assistant General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 13, 2015
Pros: Staff are genuinely friendly. Bed very comfortable. Breakfast good and well stocked. Enjoyed free paper.
Location: Used hotel for trip to greenfield village.
Genuinely friendly staff, comfortable bed, good breakfast, free paper.
Comment from Hotel Management
Jun 19, 2015 by Naomi , Hotel Management
We are so glad you chose to come stay with us! Its' the little things that show how much we care. We are looing forward to welcoming you back with us. soon Naomi O'Leary Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2015
Cons: I had requested that our payment receipt be e-mailed to us and that simple request was not followed up on. I even gave the front desk staff my e-mail.
Average site, location within closed proximity of where we had to go.
Comment from Hotel Management
Jun 15, 2015 by Naomi , Hotel Management
Dear Valued Traveler We are so glad you chose to stay with us. I did notice you mentioned about not getting your receipt in your e-mail...You should have received your receipt directly from the booking channel that you booked your reservation with. In this case it was Expedia. We do not have access to your personal card or the rates you were charged. Hope this helps. Naomi O'Leary Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet stay on a Saturday night.

Posted Jun 8, 2015
Pros: Friendly staff and facility was clean.
Cons: Our room had no knobs on air conditioning unit to control, and slight damage to one lamp shade.
Location: We used motel to spend night after visiting Detroit Institute of Arts,
Motel was easy to find from I-75. It appeared to be full looking at the vehicles in the parking lot. Lot was well lit, clean and landscaped. Our room was on the 3rd floor, it was clean and comfortable.
Comment from Hotel Management
Jun 9, 2015 by Naomi , Hotel Management
Dear Valued Guest, Thank you for taking the time to leave us with this great feedback. We are so please to have you with us. We are glad you were able to enjoy a mice quiet and relaxing evening. Don't be a stranger...come and see us soon. Naomi O'Leary Assistant General Manager