“Very Unhappy, disappointed”
Requested a non smoking room, the room was extremely small, with old smoke smell, the room was barely large enough for a king bed, chair, dresser, and TV. When we requested a different room we were told that we would have to pay an additional fee. The room was larger. There was no telephone, went to the front desk and requested one, we were told that it would be there within the hour, we went out and when we returned there was no telephone. Went up to the front desk in the morning and was told that we would have one immediately, we never did get a telephone. The service and condition of the room was not at all what we expected from a Ramada Inn. We have stayed at Ramada Inns across the United States and have not been so unhappy with our stay as we were this time.