Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Alberta ,Canada

Good location near Airport

Posted Aug 25, 2014
Pros: Location and cleanliness.
Cons: The breakfast is not included and the buffet was quite expensive for a family. We were 5 and it cost us $60 each morning.
Location: lots of restaurants , near the interstate, about 20 minutes from downtown Detroit.
We stayed here for 4 nights . We were picking up someone at the airport and it is very close. Lots of restaurants nearby and close to the interstate. Our room had an indoor balcony looking over the pool. Clean room and friendly staff. The only negatives would be the high cost for breakfast. The other thing was that we were 5 people and they always left only 3 towels after they cleaned the room but on the other hand , I don't mind re-using my bar soap but they kept replacing it every day.
4 out of 5
for Everyone
by A verified traveler from Ancaster Ontario

Very good value for the money

Posted Aug 20, 2014
Pros: For around $100 per night through Expedia, I don't think you can beat that for this hotel
Cons: Rooms need a mini fridge
Location: The area is a bit quiet for shopping and restaurants but we had a very good experience and meal at The Merriman Street Grille
Close to the interstate (I 94) for our needs as we were going back and forth to Michigan Speedway. Its a but farther away from MIS but its worth it for what we like. Very comfy beds, super clean, great staff and no surprises
3 out of 5
by A verified traveler from New Boston, Michigan

My grandaughters wedding night

Posted Aug 11, 2014
Cons: Communication
I purchased a night at the Sheraton Hotel for my Grandaughter's honeymoon night. When checking her in around 10:30-11:00 pm I asked the girl at the front desk if they get a free breakfast and she said yes. In the morning when my grandaughters husband went down to get the free breakfast he was turned away. The woman told him he needed a breakfast coupon to be able to eat there for free. The couple is 19 years old and probably did not realize that he needed to complain at the front desk so they went without a breakfast the day after they were married. I was very dissappointed because the front desk never told us that they needed a coupon to get a free breakfast in the morning. Very Very upset that they were turned away on such a special morning. Linda Beesley By the way they were in the club King room which was more expensive.
5 out of 5
for Everyone
by A verified traveler

Excellent choice

Posted Jul 29, 2014
Our flight was cancelled and we knew nothing sbout the hotel ! We found it to be an excellent choice and were extremely satisfied with the accommodations , staff and breakfast. Thank you, Sheraton !
5 out of 5
for Everyone
by A verified traveler from Detroit

Super comfortable beds

Posted Jul 21, 2014
Brief stay but wonderful hotel. The beds were really comfortable. This was the best sleep I have had in awhile.
5 out of 5
for Everyone
by A verified traveler from Elmira, Ont

Great hotel

Posted Jul 20, 2014
Great hotel to stay at before you fly out. Wake up call right on time and the parking with shuttle is right next door.
3 out of 5
by A verified traveler from NC

Aging hotel, decently kept up

Posted Jul 9, 2014
Pros: Average hotel, definitely aging, the rooms were quite and the bed comfortable
Cons: It should be renewed and freshened up, it does not stand up to the Sheraton name expectation.
Only three minutes drive from the airport, but a poor communication with the shuttle dispatcher keep me waiting 35 minutes.
5 out of 5
for Everyone
by A verified traveler

Good hotel close to airport

Posted Jul 6, 2014
Pros: Nice comfortable bed, attractive lobby, bar and many rooms had balconies.
Location: Very near Detroit Airport
Stayed one night after visiting Detroit, nice hotel and right off I-94. Staff at front desk were very pleasant.
5 out of 5
for Business Travelers
by Jacob

This traveler left a rating score only Posted May 23, 2014 on Hotels.com
2 out of 5
by Jane from Maine

fine hotel but very dated...

Posted May 14, 2014
Pros: closeness to airport, courtesy van, prompt in-room dining, overall approval of lobby and arrangement there. only 1 night stay.
Cons: room renovations.
Location: n/a
stayed due to cancelled flight in Detroit. Staff excellent, facility had nice "bones" but was very dated. bedding very comfortable bathroom acceptable but old fixtures and few extras such as extra soaps, no cotton balls, q-tips, etc. as other more updated accommodations. Lovely lobby and fine location for people needing internet and computer access.