Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value, great staff

Posted Jul 26, 2015
Very impressed with the building, amenities and staff
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Posted Jul 18, 2015
Pros: Clean, quiet, easy freeway access & close to supermarket (Meijer). Good quality beds/linens etc.
Cons: Taxi options limited in this area if thinking of heading out with no designated driver. Uber is probably best option. Brekfast in house is just OK.
Location: Northville 3 km has good breakfasting/dining out options, recommend Rebecca's & Garage. good shopping at 12 Oaks Mall to NE via Novi Rd
Staying in area for wedding of relatives. Good location. Hotel facilities excellent, clean & well maintained rooms. Not a top flight Sheraton, more a upmarket business traveller hotel. Only free Wi-Fi in lobby, not in rooms/
3 out of 5
by A verified traveler from San Diego

nice enough but WiFi not free and not very clean

Posted Jun 25, 2015
Pros: Staff were nice.
Cons: Replace those ancient TV remotes or at least clean them. Drop the price of breakfast to $6 or at least have a $0 option. Stop charging for WiFi.
Location: There is nothing to do in Novi. You go there for business.
TV remote was gross. Also it barely worked, perhaps from weak batteries. WiFi was not free, which these days seems cynical. Breakfast was $12 which is typical but expensive for what you get. Walls were not very soundproof. I had to spend several hours listening to the neighbor braying something about her pet dog or whatever, "Here Stevie!" "Here Stevie!" I would have gladly paid an extra $15/night if WiFi were included and breakfast were free. Pricing them as add-ons makes it a pain to put on an expense report.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Posted Jun 23, 2015
The beds sleep like a cloud...the pillows are thick and fluffy...sign up for the points thing and get your wifi for free...opt out for room service and get a five dollar voucher for each time you do so...
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Hotel was nice and clean. Great parking, good pool and hot tub. However hallways and between rooms were noisy. No free Wifi in the rooms.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel for business trip

Posted Jun 10, 2015
Pros: Comfortable, bar and restaurant were great
Cons: Parking
Location: Lots of shopping and food nearby
Traveled here for work and stayed in this hotel, it was a great stay. The staff were very friendly and the bar/food were great. I slept great and the room was very comfortable. I will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver canada

Very good service

Posted Jun 1, 2015
The front end staff are awesome they go above and beyond the job
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and updated hotel. Nice room

Posted May 25, 2015
Staff was nice. Good customer experience. Nice location easy access to the freeway and shopping. I don't appreciate you requiring that I write a specific amount about my experience. There is nothing more I want to address
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
Great hotel. Superior staff. Will be my hotel if choice in novi in future
5 out of 5
Recommended
for Families
by Vera from saginaw, MI

Nice place to stay!

Posted Apr 21, 2015 on Hotels
Very nice place to stay. I would recommend it to my family and friends.