Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Connecticut

It was fine for one night

Posted Aug 5, 2014
Pros: Large clean rooms
Cons: Provide free wifi in the rooms
Location: Several restaurants very close by
The hotel was very conveniently located, the building is attractive and the lobby area was spotless. We didn't arrive and check-in until 10pm and were exhausted. Having to make an extra trip back down to the front desk because the keys to both rooms didn't work was very frustrating. The rooms are spacious and very clean. The pillows are lovely but the mattress felt like a brick--I was aching all over the next morning. The shower felt fabulous. I had to hunt for the hair dryer and when I found it in the closet it was peeling and gummy all over...yuck. PLEASE reconsider charging for wifi in the rooms. It's 2014 and that's an unpleasant surprise for business and leisure travelers alike....that sort of nickel-and-dime charging is beneath an upscale hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Close to highways & action in Livonia, Novi, north

Posted Jul 28, 2014
Great stay for last minute reservation. Only disappointment was being awaken by the folks in the room next to us. Walls seemed thin, as we could here entire conversations. If that didn't happen, our stay would have been perfect!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Overall a good experience but they were a little short on people working the desk. When we were trying to check out, we waited in line for 20 minutes before we were helped.
5 out of 5
Recommended
for Everyone
by A verified traveler

excelent in all aspects

Posted Jun 6, 2014
Pros: in side out side, all the hotel is nices, the room perfect.
Location: very well located good restaurants, shoping center and atractions.
the best hotel in the area, near to bussines areas, atractions, restaurants, easy to acces.
3 out of 5
Recommended
by Toshi

This traveler left a rating score only Posted May 29, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Tim brennan from Pa

Nice place

Posted May 26, 2014 on Hotels.com
Had a great stay, enjoyed it so much that I came back the following night. Even though it was 15 miles out of my way!
4 out of 5
Recommended
by Yasmeen from Canada

Value for money

Posted May 24, 2014 on Hotels.com
Excellent front desk, bar attendant need to be friendlier for non drinkers tooo.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 22, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 21, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Jarred from Ontario

Nice hotel. Close to many good places to eat

Posted May 20, 2014
Nice hotel. Great staff. Very helpful and pleasant. Clean.