“A good hotel”
The customer service at this hotel is excellent. When we walked in our room, it clearly smelled like cigarrette smoke (smoking in public buildings in Michigan is illegal). I went to the front desk to report the problem and they immediately gave us a new room with appologies. The room was spacious, clean and comfortable. Heat worked well, good water preasure in shower, spacious vanity area, good breakfast with a very nice staff person who set out breakfast. However, for being what appears to be a newly renovated property, there were little things that kept me from giving this a perfect score: gouged up wall in our room, elevator carpet tacked down with duct tape, elevator buttons scribbled on with pen, creaky beds, pool not heated and a bit murky. Otherwise, it was a good place to stay.