Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Rapids, MI

Great Night's Stay

Posted Nov 17, 2014
Pros: I liked that the pictures shown on the site was exactly what I received. Overall cleanliness and nice facilities.
Cons: Bed was too stiff.
After deciding on a spur of the moment weekend trip, I went onto Expedia to check out the different options for Novi, as I was heading to Detroit on Sunday. Found the Staybridge Suites at a very reasonable rate for my family of four. Very nice stay, friendly staff, clean pool area, and a great breakfast to wake up to. Bed was a bit too stiff, but everything else was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Rooms were nice and clean. Pool area was great for my kids. Free laundry facilities as well.
3 out of 5
by A verified traveler

Tucked in th back, kinda hard to find w/o gps

Posted Aug 25, 2014
Very clean but woke up to shower not working. Didn't have time to notify front desk but I was upset because everyone knows in a hotel that's one of the main things a guess uses...the shower!!!
Comment from Hotel Management
Nov 14, 2014 by GM Dave, Hotel Management
Thank you for your feedback, I am sorry to hear that you had problems with the shower and finding our location. The shower is certainly a unique situation, I will make sure that maintenance verifies that it has been fixed in that room.
5 out of 5
Recommended
by Toddfrom Muskegon

very nice

Posted Aug 18, 2014 on Hotels.com
Hotel was nice and cozy. Breakfast had a wide selection to it. I wasn't able to use the services they had to offer due to time constraints. I would stay there again if I am around the area.
5 out of 5
Recommended
by Alexfrom Santa Monica, CA

Wedding Stay

Posted Aug 12, 2014 on Hotels.com
Excellent in every respect.
5 out of 5
Recommended
by Sandifrom Brownstown

Love it!

Posted Aug 12, 2014 on Hotels.com
We've stayed at this hotel twice with our family, and loved it both times! Great service, great rooms, great location!
5 out of 5
Recommended
for Personal Event
by Ericfrom Chicago

10s across the board

Posted Aug 12, 2014 on Hotels.com
They got it right w this place, great facility, well designed, excellent amenities, superb staff. If in area, you'd be foolish not to stay here. Great value for the money too. When was the last time I raved about a hotel like this at this kind of price? How bout never! There's always a first time. This place earned it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom coleman,mi

Very nice hotel and excellent customer service

Posted Aug 12, 2014
Pros: Very friendly staff. Felt very welcomed when I checked in (girl Jerry =) Very clean and up to date. Great breakfast as well!
Cons: Later pool hours and a larger seating area for breakfast.
Location: We stayed for business. This hotel is very close to lots of shopping, restaurants and fun things to do.
Had a wonderful stay. Staff was excellent! Breakfast was very good too although there wasnt much seating in the dining area. The only thing that was a bummer was the pool closing at 10pm.. After a hard day, it wouldve been nice to use the whirlpool/hot tub after getting back... Other then that, it was wonderful!
5 out of 5
Recommended
by Jim Starkeyfrom Princeton

Posted Aug 8, 2014 on Hotels.com
Romms were very comfortable. Staff outstanding. Has everything you need for a pleasurable family weekend.
5 out of 5
Recommended
by Debbiefrom Pinckney, MI

Friendly, clean and convenient!

Posted Aug 8, 2014 on Hotels.com
Staff were extremely friendly (especially Geri at the front desk) and accommodating. Very nice pool and hot tub area with plenty of chaise loungers, chairs, tables and towels. Room and public areas were very clean. Bed was not especially comfortable, but overall a great experience and wonderful place.