Ratings based on 31 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby Debby from Cambridge Ontario Canada
Posted Dec 31, 2013
Cons: Asked at front desk for one shampoo...none at front desk...they offered to send one up....but I said no...did not want to seat and wait.
Location: Only there one night... but did enjoy the Christmas lights downtown and a nice dinner at an Irish pub.
Pleasant stay...friendly staff. Huge facility...wish they had an area set up with free coffee and cookies. Hotel empty..freezing outside...would of been an added bonus.
for Everyoneby Liz
The room was clean and beautiful.Posted Dec 2, 2013
The staff was very pleasant. Room was clean and very comfortable. Close to venues we wanted to visit and over all a wonderful place to stay.
Recommendedby Linda from Iowa
Posted Nov 19, 2013 on Hotels.com
My refrigerator did not work. I was in and out as we were there for a wedding so did not get maid service one day but it is a great location and I got a great price booking on hotels.com as opposed to the website or by telephone. They had coffee in the lobby one morning and not the next. They need to provide coffee for guests given the large amount of hotels that are now offering continental breakfasts.
Recommendedby A verified traveler
Posted Nov 13, 2013 on Hotels.com
for Personal Eventby shoe gal from Chicago
Could have been 5 stars but service is lackingPosted Oct 29, 2013 on Hotels.com
We Stayed at the Inn for a wedding and were there for 2 nights. Our room was never cleaned our entire stay. We called down to the front desk numerous times and they said someone would take care of it. We left for the wedding hoping to come back to a clean room, but nothing. We left for the reception, again hoping for the best, only to return to an unmade bed and dirty towels. We told the front desk (in person) around 12:30am and the young man at the front desk actually said "what do you want me to do about it?"... CRAZY. We finally got fresh towels around 1:00am in order to shower the next morning but that was about it. There were a few weddings in the hotel and the noise in the halls was out of control. People were drinking and partying til about 2:30 am without management stopping them. We mentioned all this at checkout and the manager on duty said she would look into it all and call me back- that was 3 days ago and nothing yet. It's sad because it's a beautiful place with great amenities, but a very young staff who doesnt seem to be able to keep things under control. You would expect this type of service from a motel 6 or quality innn.. not this type of establishment. Probably wouldnt stay here again unless tings were greatly improved
for Business Travelersby A verified traveler
Posted Oct 19, 2013
Pros: Very nice, quiet location. Close to everything
Cons: More comfortable sofa bed
Location: Near hwy 14, lots of shopping and eating choices. Safe area
for Couplesby Ryan from Canada
Great Hotel. One night for a wedding!Posted Sep 19, 2013
Massive facility between the hotel, golf resort, and all the reception halls (there was probably 3-4 weddings going on that night). Nothing negative to say. Nice hotel room, very clean.
for Personal Eventby A verified traveler
Great wedding venuePosted Sep 3, 2013 on Hotels.com
Great spot to have a wedding
for Personal Eventby azicebowl from Ahwatukee, AZ
Very nice property.Posted Sep 3, 2013 on Hotels.com
This location is very nice and better than expected. The pricing for dinner and drinks however is unusually high. You are better off bringing your own if possible.
Recommendedby A verified traveler
Posted Aug 16, 2013 on Hotels.com