Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
83% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom bay city

Good location

Posted Mar 2, 2015
Room seemed clean however found couple of polished stones in the made bed makes me question if sheets were changed, not enough towels, some black mold in shower ceiling along with some in sleeping area, side walks were very iced over almost feel no salt put down doesn't seem to have ever been shovels, front desk young man very nice
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
The biggest disappointment was the overall temperature in the building. It was 4 degrees outside and the interior temperature of the building was about 50 degrees. The heat was completely turned off in the room, when I arrived. It took over an hour for the room to warm up to a reasonable temperature. Not good when you've been driving all evening and just want to get some sleep.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Windsor Ontario

Lovely room. Great service.

Posted Feb 24, 2015
Lovely room. Great service. Would highly recommend. Will return.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

OK Stay

Posted Feb 17, 2015
Pros: The low rates
Cons: Better TV's/cable service. Providing more towels for guests Offer breakfast options.. (delivered to room and/or out in one of the banquet rooms)
Location: Great Italian restaurant (Loccino's) next door. As well as plenty other good restaurants and shopping at Somerset mall.
This was my second time staying here, but I must say the first time was a little better. They appeared to be in the midst of having their walls redone/repainted. I purposely brought swim trunks to try out the pool only for it to be closed early because some kids damaged one of the lights in the pool. Aside from that, it was an OK stay for the price around that area.
3 out of 5
by A verified traveler

Not so good

Posted Feb 17, 2015
Was not happy at all with conditions of room... Cleanliness a bit poor... Non- smoking smelt of smoke...
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario

Posted Feb 16, 2015
For the price point, it was ok. Little things that add up such as room wasn;t cleaned so had to go back to front desk, no milk or cream for morning coffee, sauna was cold, pool had a film on it, tv buzzed so couldn't watch it. Looks like they are doing some renovations and it does need some updates.
2 out of 5
by A verified traveler

Posted Feb 16, 2015
The location was the nicest thing about this hotel. The room/hotel was completely outdated and not the cleanest. I wouldn't recommend staying there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Such a great value

Posted Feb 13, 2015
For this price, you would expect either a bad neighborhood or low-quality room, but neither of those are true. The only thing I would change is that I missed having a coffee pot in my room. The hotel staff is very polite and welcoming. I'd definitely stay there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London, Ont.

Nice and quiet

Posted Feb 10, 2015
Pros: Price.
Cons: Cleanliness and coffee in the room.
The hotel was very quiet but the room cleanliness initially was good but no fresh towels the second day and the drawers under the TV had garbage in one from a previous guest. Price was good though.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel for the Price

Posted Jan 20, 2015
Pros: Price and location.
Cons: The heat in my room was off in the dead of winter and the room took most of the night to warm up. Coffee makers in the rooms and continental breakfast
The hotel is in a good location and in good condition.