Ratings based on 122 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from South Carolina
Perfect amenities for a boutique hotel.Posted Jun 27, 2015
Pros: The entire experience is first class, lead by the staff.
Cons: My room (202) had a very small window, but was otherwise perfect.
Location: Walkable entertainment, fine dining, shopping, and in town offices.
Haven't stayed in the Townsend in 20 years, but its bar, its staff, its breakfast, and its location remain wonderful.
for Everyoneby A verified traveler from seattle, WA
Posted Jun 15, 2015
My husband and I stayed at the Townsend while attending my 50th year high school reunion. It was elegant and the staff other than a host in the dining room were attentive and accommodating. We will definitely stay at the Townsend if we find ourselves in Birmingham again.
for Everyoneby A verified traveler from Los Angeles
Posted Jun 8, 2015
Wonderful room. Courteous staff very comfortable. Would definitely return if ever in the Detroit area
for Everyoneby A verified traveler from CV, Ca
Turn off the fanPosted May 15, 2015
Cons: Air conditioning/heating system. More accommodating staff
Location: Great area
Could not sleep first night because fan would not shut off. Second evening the engineer had to override the system to shut the whole system down.
for Everyoneby A verified traveler from CANADA
wonderful weekend!Posted Apr 6, 2015
Pros: PET FRIENDLY!
Cons: WATER PRESSURE IN SHOWER WAS A LITTLE TO LOW
Location: MANY GREAT RESTAURANTS ( THE BIRD AND THE BREAD),LOTS OF VERY NICE SHOPPING . GREAT HAIR SALON NEARBY, FIG,( THEY COME TO YOUR ROOM).
Stayed at the Townsend this weekend, as my daughter's wedding took place in Birmingham. A wonderful place to prepare and enjoy the time leading up to the event. Gracious staff, beautiful room, we had a suite, everything was taken care of.. Would definitely recomend The Townsend for a wonderful stay in the very quaint city of Birmingham!
for Couplesby Steven from Atlanta
BirminghamPosted Mar 20, 2015 on Hotels
Room service food and breakfast was not very good. Parking is 24 for overnight parking which seems exorbitant for a suburban neighborhood.
for Familiesby A verified traveler
Something unexpectedPosted Mar 18, 2015 on Hotels
My stay was extended due to a family member in the hospital. The concierge sent a lovely note to my room offering a complimentary service from the hotel and wishing my family well. Very thoughtful service.
for Couplesby Julie
Posted Mar 17, 2015 on Hotels
for Couplesby Willis
Posted Feb 5, 2015 on Hotels
for Everyoneby A verified traveler
Posted Jan 6, 2015
Cons: TV channel changing is a royal pain. It's great to have the various menu choices that are available but not every time you want to change channels.
By far the best hotel in the Birmingham / Oakland County area. Excellent location, incredible staff, and facilities.