Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado Springs, CO

Nice hotel for short and long stay

Posted Jan 13, 2015
Pros: close to where I had to be in Michigan
Location: close to shopping and resturants
Nice but it was had to find when you live out of state and don't know your way around.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

Mixed

Posted Oct 23, 2014
Pros: above
Cons: above
Location: n/a
We needed a 2 bedroom suite, almost impossible to find in that area, that was great. The staff were extremely amiable, really friendly, felt sincere. Room was exceptionally clean, shower was great, lots of hot water and pressure. The cons: there was 1.5 inch gap in between our hollow, light, fake wood (all the doors are the same) door. The walls are thin - at 2:30 in the morning, we could hear noise for 20 minutes coming from the hallway - the next night, a mystery noise from the unit next door, sounded like a shower fan, for over an hour. Very noisy at night. Despite highways, traffic, no noise from the outside but anything on the inside comes through. The furnishings were old and slightly shabby, especially the kitchen stove. All in all it was OK, it was better than a Comfort Inn, the only type of other choice. A 2.75 on a scale of 5. But the other Expedia choices were worse.
Comment from Hotel Management
Oct 26, 2014
Thank you so much for the feedback. I cannot tell you how happy I am to hear that you enjoyed our two bedroom suites. We take great pride in the cleanliness of our hotel and friendliness of our staff. I do apologize for the noise issues you encountered. For your next stay, please feel free to call and request a quiet room. We will do our best to ensure a problem and "noise" free stay.
5 out of 5
Recommended
for Families
by Francinefrom Albuquerque, NM

Family of 4 stayed 6 nights.

Posted Oct 13, 2014 on Hotels.com
After arriving 2hrs later than anticipated due to airport madness, we were warmly and quickly greeted and shown our room right away. It was as though the front desk lady knew that we had a long travel day and she wanted us to get comfortable as soon as possible. I loved that you need a key card to get into the door. It was safe,clean,and had very comfortable beds. We stayed in a 2 room suite which had every comfort we needed like a real coffee pot and dish towels; and was plenty of room for us all. The continental breakfast was tasty and had several choices including hard boiled eggs which isn't always an option at other hotels, and on those rushed mornings and with 2 kids under 3yrs, it was perfect. The hospitality from every staff member was top notch and area outside hotel was extremely clean. Our friends and family live 5-10 mins away so we will definitely return to this spot when we visit Michigan.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Joshua Lfrom Michigan

Solid 2 star

Posted Sep 26, 2014 on Hotels.com
For a 2 star, it's pretty solid. Staff was friendly and the room is definitely a value.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 16, 2014 on Hotels.com
Had a great time doing my stay
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Stevefrom Marriotte at Lakeside

Close to everything and a GREAT place to stay

Posted Sep 16, 2014 on Hotels.com
This is an under rated hotel! This should be rated a 5 Star all around. Had a wedding reception close so they took pre wedding pics at the hotel with beautiful surroundings. Everything was fantastic from cleanliness to service! We will be back!!
3 out of 5
by A verified traveler

Posted Sep 12, 2014
Pros: Staff were very friendly
Cons: The rooms were dingy
It was just one night so the space was ok. I couldn't do anything longer. Seemed old.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2014 on Hotels.com