Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in the centre of Exeter.

Posted Aug 10, 2014
We enjoyed really enjoyed our stay in the Royal Clarence, the only negative point was that because our room had a bath, we didn't have a shower. The bath was lovely but a little impractical in the morning. The staff were really helpful and the room was lovely.
3 out of 5
Recommended
for Everyone
by A verified traveler from bucks

Nice location but there were maintenance issues

Posted Jul 21, 2014
Pros: Great dining room and location is better than none.
The beds were very comfortable and the room (103h whilst small had great air conditioning. The down sides were the extractor was not working in the shower, the tv just said weak/no signal and we couldn't get it to work. In addition the shelf in the bathroom was sloping and my glass of water slipped off it. Lastly the design of the wardrobes is not great - the larger door has a full length mirror on the inside but you couldn't open it wide enough to see yourself as the bed stopped the door from opening. Perhaps we were just unlucky on the day though I did point out these issues to the staff who didn't seem surprised when we left.
5 out of 5
Recommended
for Everyone
by A verified traveler from poole

Lovely location for shops and cathedral

Posted Jul 10, 2014
We were on honeymoon and got an amazing room. Attentive service and great food.
3 out of 5
Recommended
for Everyone
by John from London

Good location opposite Cathederal

Posted Jun 5, 2014
Cons: Restaurant was disappionting. Service was very slow and while food was of reasonable quality - it did not match our expectations.
Location: The Cathederal is well worth a visit.
A pleasant place for a short stay in Exeter but whilst it is in a good tourist location it is about a 10 minute walk to the unpleasant municipal car park where the hotel has a discounted rate. This rate was meant to be for 9 repeat entries to the car park, but in fact there was only credit for 1 repeat entry.
5 out of 5
Recommended
for Business Travelers
by Chris from Selby

Superb

Posted May 23, 2014 on Hotels.com
Fantastic hotel in a brilliant location, extremely comfy bed, luxurious room, fantastic view out of the window. A superb hotel all in all, the only downside is the distance to the car park. It was ok in the lovely sunshine but wouldn't be pleasant if the weather was wet!
5 out of 5
Recommended
for Business Travelers
by Andrea from London

Fantastic location

Posted May 18, 2014 on Hotels.com
In the cathedral yard, no better place to be in Exeter. Small room but very modern. Mattress was very soft and perfect for a good night sleep.
4 out of 5
Recommended
by BJH from Seattle WA

Best location in Exeter

Posted May 13, 2014 on Hotels.com
Great stay, surpassed what we expected. Good price and friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

super location and very helpful staff

Posted May 12, 2014
Pros: location
Cons: bathrooms
enjoyed the meals very much indeed wonderful meals
4 out of 5
Recommended
by Maxxed from Notts

Great Hotel but !

Posted May 9, 2014 on Hotels.com
This hotel was very good, staff were friendly, rooms were great, but......., if you are slightly on the large side then you will struggle to move in the bathroom of the standard room, I spent quite a bit in the Cafe and they then sneeked on a service charge (which I don't like and I got it removed) and the restaurant couldn't take 5 of us for dinner even though they didn't look busy and when we came back from eating they were still quiet. Also the car park is a good 5 minute walk from the hotel and a bit exposed. My measure though is always would I stay here again and the answer is definately.
3 out of 5
Recommended
for Overnight Stay Before Destination
by fb from St Austell

Well ...

Posted May 8, 2014 on Hotels.com
Great location and seemingly nice though the decor is now a little tired throughout. Price was good had everything been great but our room at night had air con that could only be set at freezing or off. We tried off but then the room became a bit sauna like with lack of air flow despite opening the window. So we huddled under the duvet with the air con on not able to put an extremity outside in case it froze off! The linen was lovely and soft but let down by the mattress being quite soft and slightly saggy. The staff were good and friendly but there was some concern at some point if the council run car park where they recommend you park would be open in time and allow us to get our car out in time for our early morning flight. Don't park in the section of the car park that closes overnight if you're planning to drive off before 6 am! We didn't eat or have breakfast there so can't comment on the food. £4.65 for a bottle of water though was taking the Michael!!