Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
by Mildred from Surrey, UK
A relaxing and friendly hotel for all
Posted Jan 2, 2013
Pros: Friendly staff, beautiful and tasteful décor, good quality food
My stay was unfortunately very short, however, I was made very welcome and nothing was too much trouble. The staff were friendly with very high levels of customer service. I hope to go back for a longer stay!
by traveller from Spain
Posted Jan 6, 2013
Pros: The staff were nice
Cons: expensive, tiny room, no WiFi
I paid seventy five pound for a room as a break from hostels, I should have just paid 35-40 pound for a private hostel room or a bed at a b and b. At least then I would have got breakfast and WiFi in my room instead of having to sit in the lobby to use my tablet. It is a nice hotel but if you are a solo traveller they will stick you in an awful tiny room even though you are paying the same as everyone else.
by Michael from Toronto
Skin deep beauty
Posted Jan 4, 2013
Pros: The staff
Cons: Overall shabiness
Shabby chic at best. A lovely looking hotel from the outside reveals an inner in need of make up (at least) Our room was large but damp and musty. Staff is quite delightful. Many people will be quite put off by the stained carpets and sad wallpaper.
by A verified traveler
Best Western Duke of Cornwall
Posted Jan 16, 2012
Pros: Location and friendliness of staff
Cons: Parking was a bit of a challenge!
Location: Good for central Plymouth
A warm welcome and good standards of cleanliness are the main plus points of this hotel. The location is excellent for central Plymouth.
by Lorna from Plymouth, UK
Would love to have stayed longer
Posted Jan 13, 2012
Pros: The hotel felt so homely, free internet access, cleanliness.
Location: The location is perfect for the town centre, Plymouth Hoe and The Barbican. Plymouth Pavillions is directly opposite the hotel. No noise issues.
The staff are pleasant, friendly and quick to respond to requests and the house keepers have a high standard of cleanliness. The rooms have creaky floorboards, large built in cupboards, plenty of electric points, free internet access and are decorated in an old England way. The building is beautiful and the rooms are spacious and so homely that I could happily have stayed much longer. Absolutely love this hotel.
by Gary from Nantwich, UK
Posted Jan 12, 2012
Pros: Wonderful character
Cons: Small car park
Location: Convenient and central
Nice character hotel with friendly staff and convenient location
by A verified traveler
Some rooms are not well maintained.
Posted Jan 7, 2012
Location: closed to seafront and viewing point
My room is quite old and not well maintained. There is holes on the bed cover and the chair. The toilet flush does not work very well. My friend's room is new and nice. It depends on which room you get. Some are good, but some are bad.
by A verified traveler
Posted Jan 21, 2012
Pros: Free Internet connection
Location: Good central location for both town and the seafront
Unusual that experience of staying at the hotel matches the grand scale of the buildings. I was expecting a tired interior but actually Free internet connection, breakfast good and served quickly, staff helpful but not overbearing, clean and comfortable, comfortable bar - all that I need. Only thing I would mention is that I prefer a duvet rather than blankets on the bed.
by A verified traveler from Cornwall
Best place to stay in Plymouth
Posted Jan 17, 2011
I really like this hotel. We have stayed here a couple times now for visiting the Plymouth pavillons to see shows, this time we stayed for a night as it was my boyfriends birthday. It was nice because I accidentally booked the wrong date and phoned up the hotel to ask if I could change it - they didn't even batt an eyelid over it and were so accommodating (even though the booking said no changes allowed). The hotel is well placed opposite the pavillions and a short walk into town. There are good views out the window depending on what room you get. Ours overlooked the city and the sea. I think the most interesting part of the hotel is it's history and it's one of the only surviving the blitz, so don't go here if you want up to date decor and all the mod cons, because it is meant to be old and full of character. The lift is amazing! So small. Overall I would recommend this hotel for the friendly staff, location and the interesting character.
by A verified traveler from North Wales
Hotel is a bit worn and jaded
Posted Jan 17, 2007
We were lucky as the hotel was quiet and we were upgraded, our romm was large with a good view,but some of the furniture was badly worn. The restruant food was ok and the staff were very friendly and helpful