Best Western Duke Of Cornwall Hotel

My stay was unfortunately very short, however, I was made very welcome and nothing was too much trouble. The staff were friendly with very high levels of customer service. I hope to go back for a longer stay!

I paid seventy five pound for a room as a break from hostels, I should have just paid 35-40 pound for a private hostel room or a bed at a b and b. At least then I would have got breakfast and WiFi in my room instead of having to sit in the lobby to use my tablet. It is a nice hotel but if you are a solo traveller they will stick you in an awful tiny room even though you are paying the same as everyone else.

Shabby chic at best. A lovely looking hotel from the outside reveals an inner in need of make up (at least) Our room was large but damp and musty. Staff is quite delightful. Many people will be quite put off by the stained carpets and sad wallpaper.

A warm welcome and good standards of cleanliness are the main plus points of this hotel. The location is excellent for central Plymouth.

The staff are pleasant, friendly and quick to respond to requests and the house keepers have a high standard of cleanliness. The rooms have creaky floorboards, large built in cupboards, plenty of electric points, free internet access and are decorated in an old England way. The building is beautiful and the rooms are spacious and so homely that I could happily have stayed much longer. Absolutely love this hotel.

Nice character hotel with friendly staff and convenient location

My room is quite old and not well maintained. There is holes on the bed cover and the chair. The toilet flush does not work very well. My friend's room is new and nice. It depends on which room you get. Some are good, but some are bad.

Unusual that experience of staying at the hotel matches the grand scale of the buildings. I was expecting a tired interior but actually Free internet connection, breakfast good and served quickly, staff helpful but not overbearing, clean and comfortable, comfortable bar - all that I need. Only thing I would mention is that I prefer a duvet rather than blankets on the bed.

I really like this hotel. We have stayed here a couple times now for visiting the Plymouth pavillons to see shows, this time we stayed for a night as it was my boyfriends birthday. It was nice because I accidentally booked the wrong date and phoned up the hotel to ask if I could change it - they didn't even batt an eyelid over it and were so accommodating (even though the booking said no changes allowed). The hotel is well placed opposite the pavillions and a short walk into town. There are good views out the window depending on what room you get. Ours overlooked the city and the sea. I think the most interesting part of the hotel is it's history and it's one of the only surviving the blitz, so don't go here if you want up to date decor and all the mod cons, because it is meant to be old and full of character. The lift is amazing! So small. Overall I would recommend this hotel for the friendly staff, location and the interesting character.

We were lucky as the hotel was quiet and we were upgraded, our romm was large with a good view,but some of the furniture was badly worn. The restruant food was ok and the staff were very friendly and helpful