“They're trying, but it's not right just yet...”
We stayed two nights at Browns in Tavistock, a couple of nights apart, and we experienced two separate rooms - both were a 'standard double'. The first room was at the front of the hotel and our sleep was interrupted by noise from outside the hotel (boy racers and pub-goers) and from people walking around in the room above. The chair in the room was stained. The second room was quieter, but the bathroom smelled of sewerage and there were blood flecks embedded in the wood around the toilet door - disgusting. The hotel missed out on some essential touches - we couldn't find any tissues in the bedroom, and at breakfast we were charged for our newspaper.
So, while the staff were friendly and helpful and the location was ideal, we won't be staying here again.