Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Copthorne plymouth

Posted Dec 15, 2014
Great location in the city centre hotel a little dated but clean and comfortable .Hotel staff very friendly and helpful and courteous .
3 out of 5
Recommended
for Everyone
by A verified travelerfrom bath

Good value experience

Posted Dec 7, 2014
Enjoyed my stay. Hotel is located very centrally. Breakfast was excellent. Room was very comfortable but a bit dated.
4 out of 5
Recommended
for Students
by A verified traveler

Great location for the University

Posted Dec 4, 2014
Pros: Location and friendly staff
Cons: Signage for the car park.
Stayed here for 1 night with my daughter ahead of an interview at Plymouth Uni. All the staff we encountered were very friendly and helpful. Clean and comfortable room. Good breakfast. Would definitely use this hotel again. I did struggle to find the hotel car park and having found it, it is not very big so my advice is don't assume you can park at the hotel. The staff said there are lots of car parks nearby and you may be able to use the Sainsburys car park when they are closed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cornwall

Ships that pass in the night.

Posted Nov 17, 2014
Pros: Central location
Cons: A smile from the breakfast staff .....
Just one night in Plymouth to visit the Theatre Royal. Hotel large, bland, clean, staff fine, breakfast tasty, ideally placed for the railway station and things going on in Plymouth. Price right and a good nights sleep. Thank you Copthorne Hotel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Good location

Posted Nov 11, 2014
Pleased with the location of this hotel. Staff very friendly and helpful ..room clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Handy position

Posted Oct 21, 2014
Half way between railway station and city centre. Useful for a quick visit.
1 out of 5
by A verified travelerfrom Provo, Utah

Questionable Ethics

Posted Oct 11, 2014
I booked this hotel by accident on my way to Portsmouth. Ninety minutes later when I arrived and realized I had booked a hotel in Plymouth rather than Portsmouth I rang up to see if they would be so kind as to cancel my booking on account of the mixup. They refused to make the cancelation and took my money in full. Very disappointed in the ethics of the staff. Clearly they were not out any bookings as they still had plenty of rooms available when I rang them.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom W

We enjoyed our stay at copthorne hotel

Posted Oct 6, 2014
Although it is a little dated in decor, this hotel was very comfortable and my daughter and I enjoyed our stay. Staff were friendly and helpful and the location is great for the city centre. We will definitely return.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom South Wales

good hotel in Plymouth.

Posted Sep 29, 2014
Pros: roon had a central light fitting with a fan as well, this was useful as there is no a/c in rooms, room did also have a portable fan in the wardrobe
Cons: no extra charge for a hot chocolate at breakfast.
Location: on corner of a very busy roundabout so noisy if you open window. close to Sainsburys supermarket and other shops, near Plymouth Pavilions theatre
good hotel, but 2 flights of steps from front door to get to Lobby reception area, with no lift, not great if you are dragging suitcases. small car park underneath hotel, £6.50 per car to park there per night. then 4 flights of stairs to get to lobby area, up narrow staircase. I do not drink tea or coffee, and asked for hot chocolate at breakfast. I was told there would be an extra charge of £1.50 for that. As I had already paid £8.50 for breakfast I considered that excessive. She said it was because they had to make a full pot of it, I did not want an entire pot, just one cup would have sufficed. I complained to reception staff on check out. good size bathroom and facilities
3 out of 5
Recommended
by A verified traveler

normalt hotell

Posted Sep 23, 2014 on Hotels.com
normalt hotell med svagheter i servicen.