Ratings based on 495 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hants

excellent location and very comfortable room

Posted Apr 9, 2015
Pros: Modern and stylish but also comfortable
Cons: I prefer a slightly softer bed
Location: excellent location in the heart of the city close to harbour, shops and nightlife
I was very impressed with the cleanliness and high level of comfort. The room was spacious and quiet. All our needs were catered for.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Bed linen filty.

Posted Mar 9, 2015
Pros: Restaurant staff
Cons: Cleaniless of the room to be ensured.
Location: Nothing much
I was pleased by the room size with the 2 beds as requested. My son was joining me from London to have some academic relief. But it seemed not quite clean though it looked neat. I headed out on arrival for a session at Univ of Plymouth. When I returned that evening, I pulled the bed cover to rest suspecting the bed cover was not fresh. I was upset to see it unmade and find streaks of long hair on the sheet. I moved over to the next bed and this time shocked that the sheet was visibly stained. I informed housekeeping about it and also informed front desk as I left for the evening. WHen I returned there was no change. I was apprehensive of using the towels suspecting they too were not fresh. I slept over my winter coat and my spare clothes. The next morning as I went out I once again reminded front desk. When I came back that evening .. there was no change. I attempted to move to another hotel but was told that there was none available till next pm. Unfortunately I had to stay till I left Plymouth. SHeets were change only the evening of my departure. I am glad my son who has asthma did not come.
5 out of 5
Recommended
for Couples
by kellyfrom staffordshire

great place to stay

Posted Feb 17, 2015 on Hotels.com
friendly staff happy to help. location of the hotel was in a good place minutes way from the town centre. good location for shopping. plus a good location to pubs and restaurants. comfortable bed had a good night sleep. would stay again.
4 out of 5
Recommended
for Business Travelers
by Jefffrom Bristol

Good location

Posted Feb 15, 2015 on Hotels.com
Nice hotel there is discounted parking I found out after I had paid the full nap rate
5 out of 5
Recommended
for Everyone
by A verified travelerfrom japan

港町

Posted Feb 14, 2015
Pros: ホテルのスタッフの対応が親切丁寧。
Cons: シャワーが少しぬるかった
Location: パブが最高
眺めはいい。 海が近くて、朝はカモメのさえずりで目が覚めます。 夜 遅く帰ってきても、親切に対応してもらいました
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Feb 13, 2015 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by jimmyfrom Mars

jurys inn stay

Posted Feb 9, 2015 on Hotels.com
Parking £6, so called free internet rubbish forced into paying extra for "premium", staff disinterested.
4 out of 5
Recommended
for Business Travelers
by Ianfrom Kendal

Good hotel

Posted Feb 9, 2015 on Hotels.com
Helpful staff and really convenient location
5 out of 5
Recommended
for Personal Event
by Lindafrom Penryn

Excellent choice

Posted Feb 3, 2015 on Hotels.com
warm, comfortable rooms and friendly staff. A group of friends came in after walking back from the Theatre Royal in the rain, and a gentleman came with towels for us to dry off as we entered the hotel. Excellent service. Have already recommended.
3 out of 5
Recommended
for Couples
by Katiefrom Plymouth

Tired

Posted Jan 31, 2015 on Hotels.com
One night as a surprise for husbands birthday as we stayed there on our wedding night, but not as I remembered. Feel the hotel has got tired and is in need of some tlc.