Exterior

Reviews of Rock House Hotel

3.5 out of 5
Rock House Hotel
Manor Green, Lynmouth, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 232 reviews" "
Rating 8 - Good. 92 out of 232 reviews" "
Rating 6 - Okay. 17 out of 232 reviews" "
Rating 4 - Poor. 9 out of 232 reviews" "
Rating 2 - Terrible. 7 out of 232 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great views from the room. Friendly and helpful staff. Overall a very pleasant stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul, Street

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Debbie

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing
Very tired, dated room. ALL furniture and decor had scratches and peeling paint. Having to go to another hotel to check in/out and have breakfast was not ideal. Will not be returning.
Stayed 1 night in Nov 2023

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness
Lovely bedroom and shower room,recently refurbished. We were checked in by a nice chap, told us breakfast times and showed us the breakfast room. Had a table booked for an evening meal, we were greeted by a very unhappy waitress. “You booked ? “ we agreed that we had, “that’s your table then” pointing across the room. Her customer service skills were nonexistent, not even a smile! She certainly needs some training. Breakfast on the first morning as okay, nothing special on the buffet table. We were not offered any conserves for our toast, but not a deal breaker. Breakfast second morning, arrived at the breakfast room to the door looked and reception in darkness, no one in the kitchen, it was like the Marie Celeste! Just before 9 o’clock we discovered from the maintenance man that breakfast was served over the road at the sister hotel! We had not been informed on check in or at breakfast the first morning. It would have been helpful if a notice had been placed on the breakfast room door even. We went without breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Russell

Stayed 1 night in Oct 2023

10/10 Excellent

Tamara

Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Staff & service, room comfort
Delightful spot by the sea and river. Very run down but comfortable and with very friendly staff. Evening meal and breakfast nice. Fabulous location.
Stayed 1 night in Oct 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service
Nice hotel but rooms are quite tired.
Stayed 1 night in Oct 2023

8/10 Good

Martina

Stayed 3 nights in Sep 2023

10/10 Excellent

Jacqueline

Stayed 3 nights in Sep 2023

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service
Nice situation in lynmouth , room and en-suite very nice and great breakfast !
Stayed 1 night in Sep 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tracy

Traveled with partner
an absolutely beautiful spot nestled between sea and river, great view from room (riverside) Didn’t have evening meal but breakfast was fabulous and so was the lovely friendly lady that served us - would recommend and re-visit ❤️
Stayed 1 night in Sep 2023

8/10 Good

Claire

Stayed 5 nights in Sep 2023

8/10 Good

Nick

Stayed 2 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Tim

Stayed 1 night in Sep 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Sep 2023

6/10 Okay

Jacqueline

Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Stayed 1 night in Aug 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed the one night, restaurant not open Mondays, big comfy bed, great modern bathroom, lovely breakfast, tight car park, would return, thanks
Stayed 1 night in Aug 2023

10/10 Excellent

Stuart

Stayed 3 nights in Aug 2023

10/10 Excellent

TIMOTHY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.......
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay, the location is beautiful, the staff are so welcoming and friendly , nothing is too much trouble. The room was absolutely gorgeous, clean and tidy - I really can not find anything negative to say about the Rock House. I will definitely be going back and would recommend a stay here.
Stayed 1 night in Aug 2023

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great food and service, beds not so great.
The food was excellent. Some of the best we've ever had. The staff are really nice too. The room was pleasant and quite spacious and although it was clean i did notice some food crumbs on the floor and we had not eaten in the room. My only criticism is the bed. You could feel the mattress springs. I would recommend that the owners invest in some mattress toppers to improve comfort.
Stayed 1 night in Aug 2023

8/10 Good

Hazel

Stayed 1 night in Aug 2023

8/10 Good

Davinia

Liked: Staff & service, room comfort
We found the staff very nice especially the guy that served our breakfast and barmaid. Reception tried to help with tv but not a lot of choice of channels to watch probably because of awful weather and where the hotel was situated. Bed was really huge and comfy but decor needed up dating. Carpet in room and reception area really grubby. Sink and loo in our room was fine but shower was filthy especially the lower grouting and shower door. Glad we were only staying 1 night as wouldn't want to use it. The meal we ate in the evening was fine although it wasn't until l had eaten mine and looked at menu l realised l hadn't had the gluten free fish and chips the menu looked as though it was but a small box in corner said on request. Cooked breakfast was lovely although no gluten free cereal option also no oatmilk or decaf tea.
Stayed 1 night in Jul 2023

8/10 Good

Gill

Liked: Cleanliness, staff & service
A lovely hotel for a short stay
The Hotel is not an easy choice for older people. The is no lift, and the stairs are steep and uneven - handrails at the turn of the stairs would be an improvement. There were no towel rails in the bathroom, which meant the towels had to be put on the floor. But we had a lovely stay and the Hotel has a unique position and a super garden.
Stayed 3 nights in Jul 2023

8/10 Good

Barrie

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a relaxing weekend by the sea. I booked the wrong day and so turned up early. Luckily they found me a room. Had a nice time...simple as a that
Stayed 1 night in Jul 2023
Response from Reception on Jul 27, 2023
Dear Simon,Thank you very much for your review.Kind regards,

10/10 Excellent

Janet

Stayed 1 night in Jul 2023
Response from Reception on Jul 27, 2023
Dear Janet,Thank you very much for your review.Kind regards,

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and view. In the centre of Lynmouth - 20 second walk across bridge to pubs etc. Very friendly staff. Lovely breakfast
Stayed 1 night in Jul 2023
Response from Reception Rock House on Jul 8, 2023
Thank you for your review, your feedback is invaluable in order for us to keep growing. We are so glad you enjoyed your stay, we hope to see you again in the future

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is nice and near the beach and also pubs and shops so is really convenient. Staff are so helpful and happy, they just naturally put you in a good mood. A real homely feel and although I didn’t take my dog it was nice to see they were very welcome guests.
Stayed 5 nights in Jun 2023
Response from Reception on Jun 30, 2023
Thank you ever so much for your kind review, we are so glad we were able to play a big part in your pleasant stay. We hope to welcome you again in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel with Great Staff
Lovely hotel in a lovely part of the world. Staff were very friendly and would highly recommend
Stayed 1 night in Jun 2023
Response from Reception on Jul 27, 2023
Dear Ryan,Thank you very much for your lovely review.Kind regards,

8/10 Good

Sam

Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023
Response from Reception on Jul 27, 2023
Dear Jennifer,Thank you very much for your review.Kind regards,

10/10 Excellent

Debbie, Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and staff were excellent and breakfast was delicious
Stayed 2 nights in May 2023
Response from Kim - Reception on May 26, 2023
Thank you for your kind review, we really value our guest's feedback. We are delighted to hear that you enjoyed your stay with us at the Rock House, we hope to welcome you again in the future.

8/10 Good

michelle

Liked: Cleanliness, staff & service, room comfort
Lovely hotel , great location , friendly staff
Stayed 2 nights in Nov 2022

10/10 Excellent

Lorraine

Stayed 1 night in Oct 2022

8/10 Good

Wendy

Stayed 1 night in Oct 2022

10/10 Excellent

Katrina

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Very nice hotel in a unique position right on the shore line which added to the overall quality of our stay Staff very friendly and breakfast was excellent
Stayed 2 nights in Sep 2022

8/10 Good

Helen

Lovely setting but good do with a redecoration…didn’t use restaurant but breakfast was very nice indeed!
Stayed 2 nights in Sep 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A most enjoyable 3 nights bed and breakfast. One problem, I had booked in for dinner on one evening but when i arrived at 7.15pm for dinner, i was informed due to a shortage of staff, i was unable to have dinner that evening....it was not a problem but someone could have informed me - communication needs to be sorted!!!! Having a car park on site was brilliant and much appreciated. I had George, my cockapoo, with me and the staff seemed to enjoy having him stay plus the other dogs in residence! Makes a lovely change being able to holiday with your pet.....thank you. Hope to visit again.
Stayed 3 nights in Sep 2022

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Pete

Stayed 1 night in Sep 2022

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a location and what a view. Staff on arrival and in the bar were excellent. Staff dealing with breakfast was a little rude. But overall highly recommended hotel in an amazing location. Room was clean & tidy.
Stayed 2 nights in Sep 2022

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022