Family Room, River View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
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Reviews of Royal Castle Hotel

3 out of 5
Royal Castle Hotel
11 The Quay, Dartmouth, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 247 reviews" "
Rating 8 - Good. 65 out of 247 reviews" "
Rating 6 - Okay. 13 out of 247 reviews" "
Rating 4 - Poor. 8 out of 247 reviews" "
Rating 2 - Terrible. 5 out of 247 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stairs to the 4th floor have done wonders for my leg muscles !!
Stayed 4 nights in Apr 2024

10/10 Excellent

Hazel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Theresa on reception was absolutely lovely and very helpful. Parking for any length of time was quite tricky!
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew, McLean

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly beyond belief
What a lovely place to stay at whilst visiting Dartmouth. Convenient for food as well as a local drink. Breakfast was included and the dog was spoiled in the most dog friendly hotel i think we have ever stayed at.
Stayed 2 nights in Jan 2024

10/10 Excellent

Derrick Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always nice
Only grumble was shower didnt get hot room 32, just warm and the kettle needed persuading to stay on. Please start breakfasts at 7 or 730am so business users can get up and go
Stayed 1 night in Nov 2023

6/10 Okay

Rachael

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay despite being in the attic a lot of stairs to negotiate🙂
Stayed 1 night in Oct 2023

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff. Highly recommended
Stayed 3 nights in Oct 2023

8/10 Good

Desmond

Stayed 3 nights in Oct 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot complain
Would recommend the Royal Castle Hotel to anyone. Staff are amazing so are the rooms
What more can you say
Stayed 1 night in Sep 2023

8/10 Good

Vicky

Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay, highly recommended
We had a great time in Dartmouth and our stay in this hotel. Our room was a generous size and the staff were superb, very friendly and helpful. The breakfast choice was outstanding and delicious. The hotel is right in the centre which is great for walking around the town, but make sure you arrange parking before you leave as it’s difficult to park close to the hotel
Stayed 3 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
We had a fabulous stay. The staff were superb with very good all round service. The view from the window was a picture! We will be back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Aug 2023

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Nice location, lack of parking.
We had a really nice stay, the breakfast was good and the hotel is nice and quirky. The room didn't look like its had been vacuumed, there was a hare clip in the middle of the floor. The location is perfect for Dartmouth's attractions. Beware that the hotel doesn't have any parking and there are no long stay car parks in Dartmouth.
Stayed 2 nights in Aug 2023

8/10 Good

Barry

Traveled with partner
Liked: Amenities
.
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable room, staff were amazing, view from room was not great, shower completely stopped flow of water probably due to water demand in hotel which was full?
Stayed 2 nights in Aug 2023

10/10 Excellent

Katherine

Stayed 1 night in Aug 2023

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property so much history
Stayed 3 nights in Aug 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Jackie

Stayed 2 nights in Jul 2023

10/10 Excellent

BOB

Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing and made our stay special. We only stayed for one night but it was an amazing experience.
Stayed 1 night in Jul 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely place, but attic room needs attention
Everything was fantastic...except our room was attic room with an air conditioner that did not work. It has been broken for some time as there is a laminated sign advising not to use. We also had the seagulls right outside the window, squawking. I think management should rectify these two issue, first fix the air conditioner and second put some netting up over the chimney stacks so the birds can't perch up there. It's a poor decision from management to be booking out this room until these issues are resolved. Otherwise, it's a wonderful place to stay.
Stayed 4 nights in Jun 2023

10/10 Excellent

Stephen

Stayed 7 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Has character
Step back in time ! Needs a refresh but clean,tidy and has a charm. Staff friendly too. As far as the food offerings go in our opinion it’s average at best. If everywhere in Dartmouth is booked up you’ll get a table here! But don’t expect to much.
Stayed 1 night in Jun 2023

6/10 Okay

Vaughan

Liked: Cleanliness, staff & service
Has character
Step back in time. Needs a bit of a refresh but has character. Pleasant place to stay but quality of food provided in our opinion was average at best. So if everywhere is booked up for evening you will find a table here, but don’t get excited.
Stayed 1 night in Jun 2023

4/10 Poor

CJ

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Jun 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Stanton

Stayed 4 nights in Jun 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Such welcoming staff. We are regulars and we love this hotel
Stayed 1 night in Jun 2023

10/10 Excellent

alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Nick

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a fantastic hotel! We were welcomed warmly and made to feel relaxed from the word go. Our spaniel was given an even better welcome and a gift was waiting in the room. I won’t spoil the surprise. We will certainly be staying at the Royal Castle again. Thank you to all your staff.
Stayed 1 night in Jun 2023

10/10 Excellent

katherine

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Stayed 5 nights in May 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High expectations but in some areas not reached.
We enjoyed our stay but didn't like number's of dogs allowed to enter the eating area. It is rather disconcerting to have a large dog drooling over every mouthful you take. Also stock levels of several non alcohol were very poor. It is no use being told the delivery is next Monday I would like my drink now.
Stayed 4 nights in Mar 2023

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Reenie

Liked: Staff & service
Disliked: Property conditions & facilities
Room 25
Room 25, Top of the hotel, small room ,view is a dirty glass roof Shower very small 6’3 husband struggled to use. Window in bathroom so dirty you couldn’t see outside. Staff lovely. Room not worth the price . We would not stay here again
Bathroom
View
View
Stayed 2 nights in Mar 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and great room
Stayed 2 nights in Mar 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Richard

Stayed 3 nights in Mar 2023

4/10 Poor

Ian

Disliked: Property conditions & facilities
we were disappointed on arrival that we had been booked into the worst room in the hotel. 4th floor attic room, no lift and an wife who struggles on stairs. we asked for another room lower down and were given a second floor room but had to pay more than double what we had booked for.
Stayed 2 nights in Jan 2023

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Wouldn’t hesitate to book again
Friendly efficient check in. Staff were helpful while we were there
Stayed 1 night in Oct 2022

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice return to an old favourite
Hadn't stayed here for nigh on 40 years. The welcome was spot-on, check in was friendly and very efficient and the room was clean and impressive. I was in one of the refurbished rooms and there were some nice touches, but the shower is very small, even if i am a 6 foot 6 bloke. It was a shame the restaurant was full so i didn't sample dinner, but the breakfast was gorgeous and again, the service there and on check-out, was superb.
Stayed 1 night in Oct 2022

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Dartmouth
Returning to Dartmouth after living here for a long time, the Royal Castle didn't disappoint. Superbly located in the middle of town, the stay was fantastic from start to finish. The staff were so friendly and helpful, finding us tables to sit at, carrying our bags up multiple staircases, helping us with enquiries all the staff went above and beyond. Breakfast was delicious, smoked salmon especially! The bar downstairs had a super atmosphere and the food was delicious and the wines, though a little pricey were superb! The bedrooms were super comfortable and a great size! Couldn't fault anything, we will be certainly coming back soon!
Stayed 2 nights in Oct 2022