Lobby

Reviews of Super 8 by Wyndham Dickson

2 out of 5
Super 8 by Wyndham Dickson
150 Suzanne Dr, Dickson, TN

Reviews

6.8
Rating 10 - Excellent. 116 out of 475 reviews" "
Rating 8 - Good. 150 out of 475 reviews" "
Rating 6 - Okay. 77 out of 475 reviews" "
Rating 4 - Poor. 65 out of 475 reviews" "
Rating 2 - Terrible. 67 out of 475 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool. Great service.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Hello Richard,Thank you for the stay and for appreciating the pool and our service.We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again.Regards,Hotel Manager.

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom dirty
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Hello Kimberly,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We will definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Sincerely,Hotel Manager.

6/10 Okay

Pa, Hampton

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Sadly we thought id be better than it looks. We only stayed here cause we were traveling due to moving across the country. Ended up stopping at the mcd across the street n decided to stay here due to pet friendly and pet fee was small. Plus last minute booking. They seemed to overkilled on the perfume or spray used in the hotel to mask the moldiness smell or something cause it smells so strongly of perfume. Hard to breathe. We had to open the windows to let some of the smell out to be able to breathe better. Had simple breakfast but waffle mix mustve been old cause it tasted sour. Ended up just throwing it out. Since it was just a last minute night stay n affordable, we just stayed here but we would never stay again if we around here.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 12, 2024
Dear Pa,Thank you for sharing your experience with us. We apologize for the strong perfume scent in the hotel and any discomfort it caused during your stay. Your feedback regarding the breakfast waffle mix will be addressed with our team to ensure the quality of our offerings. We regret that your experience did not meet your expectations, and we appreciate your understanding of the last-minute circumstances. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 Excellent

Darrell

Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 24, 2024
Hello Darrell,Thank you for staying with us and for providing a review through which you gave us five stars. Your rating is very much appreciated and it inspires us to maintain our high standards of hospitality. It is a pleasure to serve such valued guests as yourself, and we hope to see you again soon! Sincerely, Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beds, slept excellent
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 13, 2024
Hello John,Thank you for the stay and the positive feedback appreciating the bed. We are still working to make continuous improvements in all areas, so that our guests get more value and satisfaction. I invite you to stay with us whenever you are in this area.Sincerely,Hotel Manager

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
I had two rooms. Both smelled like cigarettes even though it claimed to be non-smoking on the door. The hallway smelled like fish sticks and smoke. I think this motel is being used by a construction company. There were several work trucks and a lot of cigarette butts outside our window on the parking lot.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 14, 2024
Dear Guest,Thank you for your recent stay at our hotel and giving us feedback.I apologize for failing to meet your expectations. Your satisfaction is important to us, and we will make improvements to ensure an exceptional experience next time. I hope that you will consider staying with us and offer us another chance to provide you with a superior experience.Sincerely,Hotel Manager.

8/10 Good

KARY

Liked: Amenities
Disliked: Staff & service
i had my do not disturb sign on the door and the day before checkout, the head housekeeper knocked on my door two different times, and even opened it, but i had the security latch on. I didnt appreciate that.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Dec 25, 2023
Dear Kary,Thanks for your stay and feedback.My apologies for all the inconveniences. Your reviews are important to us.We will check, investigate, and take effective actions to find out the source and eliminate it.Guest satisfaction is important to us.Sincerely,Hotel Manager

8/10 Good

Janice

Liked: Staff & service
This property is very basic. It was clean. The staff was pleasant. The bed was super comfy. I asked for a better chair for my room as the chair was an office chair on wheels. They did look for one but there wasn’t anything else available other than a basic chair in the dining area which worked for me. The breakfast is minimal. The pool was great. The hotel worked for me because I was not in the room much as I was visiting friends in the area. I would stay there again.
Stayed 4 nights in Nov 2023
Response from Hotel Manager on Dec 5, 2023
Hello Janice,Thank you for the stay and the positive feedback. We will still work on improving the suggested areas so that our guests get more value and satisfaction. I invite you to stay with us whenever you are in this area.Sincerely,Hotel Manager

10/10 Excellent

Emily

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 14, 2023
Hello Emily,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay, looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

6/10 Okay

Mark

Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 23, 2023
Dear Mark,Thank you for your stay and the feedback with six stars.From an improvement point of view, we look for specific experience sharing.You will have a better experience next time.Sincerely,Hotel Manager.

8/10 Good

Marvin

Liked: Staff & service, room comfort
Room could have been cleaner
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 7, 2023
Dear Marvin,.I have noticed your feedback and appreciate your valuable suggestions for improvement. Your reviews are important to us.We will check and take effective actions for the further improvement of amenities and services.Guest satisfaction is important to us. I look forward to your next visit.Sincerely,Hotel Manager.

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Misuse of money and my time!!
Disappointed to say the least!! Corners cut to save money I understand but no relaxing comfortable chair in my room, worn out stained sheets on the bed and cigarette burn holes in the comforter on my bed! Thats just a blatant misuse of money in my opinion!! I am sorry but I will not be back!! Also the a/c spewed a horrible urine smell the whole time!! Ugh!!
Stayed 5 nights in Oct 2023
Response from Hotel Manager on Oct 28, 2023
Dear Michelle,Thank you for your stay and for taking the time to give us your feedback on our property. We are extremely sorry for each of the negative experiences you had at this hotel, as you have mentioned. Your feedback is important for us to know and urgent actions will be taken to improve our process at this property. Our apologies for the issues you encountered during your stay, but this is certainly not the kind of guest experience we want you to have. Your concerns will be thoroughly investigated with our team, hotel records and management to ensure effective actions are taken to resolve each of the issues. We request your understanding and consideration to give another opportunity and we don’t want you to have a negative impression of our hotel. We hope that you will consider it favorably.Sincerely, Hotel Manager

4/10 Poor

cassandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was clean. Walls had bodily stains and body hair on floor in bathroom.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Dear Cassandra,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

2/10 Terrible

Linda

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My bed was a rock. No pillow top. The pillow cases had stains. Burn holes in the bedspread. Toilet wasn't bolted down so the whole fixture tipped. Bathtub wouldn't drain. Brown makeup or heaven forbid poop was on the bathroom light switch. Freezer was completely iced over. I complained about the tippy toilet after my first of 3 nights. They said they had no other rooms available. I told them they had the next day while I was at a convention to fix to tub and toilet. Came back to my room and the toilet was not fixed!! I said I would not stay my last night in the room with a tipping toilet. The front desk man made me show him how it tips. I did. He asked me what the problem with it was. I told him it tipped over anytime I moved. He said he didn't understand. So I told him I was going to be blunt. That when I take a crap, and need to learn to wipe, it nearly dumps me on the floor. They finally moved me into another room. I shouldn't have had to explain it like that. The second room had pillow top mattresses which made me even madder that I had spent 2 nights on a rock hard bed. The mirror in the second room was cracked across the whole lower 1/3 on the right side. I brought my bathing suit because there was a pool... But after seeing how they kept the rooms, I wouldn't set foot in the pool.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Dear Linda,Thank you for taking the time to share your experience with us. We are disappointed to hear that your stay did not meet your expectations and would like to apologize for the inconvenience caused. We take your feedback seriously and will share it with our team for further improvements. We hope you will give us another chance to provide a better experience in the future.Sincerely,Hotel Manager

8/10 Good

Steve

Liked: Cleanliness, staff & service
It was fine, nice pool
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 18, 2023
Hello Steve,Thanks for the stay and great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager.

2/10 Terrible

Holy

Disliked: Cleanliness, property conditions & facilities, room comfort
Where do I start?
This was probably one of the worst stays we have had anywhere! The man at the front desk was polite however there were quite a few issues with the room and cleanliness. The moment we walked in there was a chair (a sitting chair) that was extremely dingy and dirty looking, I didn’t even want to sit in it. Proceeded to the bathroom, went to use a hand towel after washing my hands and it had multiple brown stains on the front AND back. It was bad enough that the toilet looked like it was going to give us splinters. I mean come on… toilet seats should not be THAT expensive to replace. Lastly when I got up to take a shower, the drain was extremely backed up and I was showering in a least an inch of two of water!!! Yuck!!! If every other somewhat decent looking hotel wasn’t “sold out”, I would have definitely found somewhere else to stay!!! Sorry but this was unacceptable!
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear Holy,I am distressed to see your comments. My apologies for all the bad experience you had. We never want our guests to go back with an unpleasant stay. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

10/10 Excellent

Eddie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a great room and service
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 27, 2023
Dear Eddie,Thank you. It is great to hear that you enjoyed your stay with us. We always love to be connected with our guests and provide the best possible service. We strive to better ourselves in all areas of hospitality. We will see that your next visit is even more pleasant.Sincerely,Hotel Manager.

8/10 Good

Harold

Business traveler
Liked: Cleanliness, staff & service
Owners and employees are super nice and helpful comfortable bed no issue good place to stay for the price.
Stayed 4 nights in Sep 2023
Response from Hotel Manager on Sep 29, 2023
Dear Harold,Thank you for the stay and the feedback.We are excited that your stay with us was so amazing.Our team endeavors to go above and beyond to ensure a great experience for our guests.We look forward to hosting you again soon.Sincerely,Hotel Manager.

6/10 Okay

Jean

Business traveler
When I booked the room in comments I requested a room with a shower for a handicap person. Was told that when I book through another company doesn't mean I would get one.But even if you had showers with hand grips or even a shower stool would be helpful. 3 handicap rooms just isn't enough.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 14, 2023
Hello Jean,Thanks for the stay and the feedback.Your comments are important for us.We will definitely work on your observations.You can expect a further improved stay next time.Please do visit again. Sincerely,Hotel Manager.

2/10 Terrible

Barton

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Homeless population was renting rooms by the week, Linens were rags, ac made grinding sound all night. Management said basically ( deal with it no other rooms available) heavy police presence do to homeless population, Expedia and Wyndham should not endorse this property.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 7, 2023
Hello Barton,It is disappointing to note that your stay was not satisfactory. My apologies for the inconvenience due to many unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely,Hotel Manager.

4/10 Poor

Debra

Traveled with family
Room smelled like smoke and it was a nonsmoking room.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 5, 2023
Dear Debra,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

2/10 Terrible

Shakebe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and nasty rooms
The stay was completely horrible. The room was dirty and the front desk was very rude
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 5, 2023
Dear Shakebe,I am sorry to learn about all the inconveniences you had during your stay.My sincere apologies. We care about your experience. Your comments are important for us.The problem areas will be investigated to take appropriate actions. Request your understanding and reconsideration to visit.Truly Yours,Hotel Manager.

4/10 Poor

William

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Dirty linen. Floor dirty in bathroom. We will not stay there in the future.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 5, 2023
Hello William,My apologies for whatever inconveniences you had with the stay. This is not at all a regular feature of our hotel and something has gone wrong. We will investigate and based on that will take all possible steps to prevent such an experience to any guest. Guest reviews are serious for us and thank you for your understanding.Sincerely,Hotel Manager.

8/10 Good

Kathleen, Ligonier

Liked: Cleanliness, staff & service, property conditions & facilities
Property was your typical Super 8. Great for an overnight. Clean, good location, staff was friendly! Perfect for our needs!
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 5, 2023
Dear Kathleen,Thank you for the stay. It's nice to see your comments and hear about your positive experience.We take real pride in welcoming guests like you and offering the very best services. Hope to see you back soon and we will make your next stay more awesome.Sincerely,Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I thought
Front desk staff was very friendly. Room was very basic. Longest room is clean and has big bed I’m okay.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 5, 2023
Dear Guest,Thank you for the stay.I am overwhelmed to see your remarks and sharing of your satisfaction with our hospitality. We are privileged in inviting visitors like you and offering the absolute best services. Hope to see you back soon and we will make your next stay another extraordinary experience.Sincerely,Hotel Manager

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and comfortable with a lovely lobby.
Pool was nice, really chlorinated but extremelyclean and cool. The family enjoyed it. Front desk clerk was kind and informative upon check-in. Our room was clean just had a lingering smell of maybe a pet had stayed the night before but not a bother. Breakfast was toast, bagels, cereal and my son's favorite WAFFLES! :) Always a winner with our family 😂 Coffee was available through out the night. My husband and I enjoyed this. There were lots of people staying at the hotel but seemed like construction crews, so people hanging out drinking coffee after working all day was a nice atmosphere especially in the lobby my family enjoyed the plants.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 5, 2023
Dear Jessica,Thank you for your recent stay at our property. I am happy to see your comments and note that you were satisfied with our hospitality.It is our honor to have guests like you and provide the best services. We want to see you back soon so that we can make your next visit even more memorable.Sincerely,Hotel Manager

2/10 Terrible

Shakebe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever I’m a hotel
In town for a funeral. The guy that checked us in was rude. I went to my room to realize the floor wasn’t clean so I went back to the front desk to ask them to clean the floor. The man then informed me I could checkout if I wasn’t happy with my but because I didn’t book through them I wouldn’t receive a refund. How rude is that right?! I only asked for the floor to be cleaned. I would never stay here again and don’t recommend anyone else to. Other family members room were completely nasty. Bed linen dirty, bathroom dirty, towels dirty and once again the floors were not clean. We have burnt marks on our bed sheets and stains. I’ve never stayed in anything so bad but not to worry because I will never stay in a super 8 ever again and usually I stay in something more expensive but because this was the hotel all the family was staying at I went ahead and booked here. I really wish I could get my money back. That’s how disappointing my stay has bee. There are also random people not staying at the hotel just hanging out around the entrance.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 5, 2023
Dear Shakebe,Thank you for your recent stay at our hotel. I am sorry to learn about all the inconveniences you had to endure. My apologies . We care about your experience and I realize no words can change your feelings of disappointment. We will investigate and take effective actions. Request your understanding and hope you will give one more opportunity.Sincerely,Hotel Manager.

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff was delightful, very friendly. The telephone in our room was not working. The desk said the phone man was on his way to fix it, he never showed up. Our first morning there all our towels, washclothes were put on the floor. I had a beige color personal washcloth folded on the counter under my mirror. It was gone also. One of the cleaning staff took the liberty to take it. The staff said they were looking out and trying to find it. They did show me a yellow one but it was not mine. I know it surely should have been found as all the linens are WHITE. The cloth was made by Norwex and $10. Since it was not found, I have can only think it was taken out of the building.
Stayed 6 nights in Jul 2023
Response from Hotel Manager on Sep 5, 2023
Hello Gerald,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and also the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. Looking forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

8/10 Good

Marvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Surprisenly disappointed
I won’t stay at this hotel again, it use to be nice, but it’s deteriorating fast. Very unsafe feeling. Mold in the bath room.very over priced.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Sep 5, 2023
Hello Marvin,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay as usual
Good stay, iv stayed here many times and will continue to do so. Only bad thing about the stay is there were no towels or wash cloths in the room and had to ask for them, no big deal though, desk guy got us some and was very nice. Comfy and clean room as always.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Sep 5, 2023
Hello Brian,Thank you for your kind words.We're delighted to read that you enjoyed the stay. We truly work hard to ensure our guests have an enjoyable time with us .Our staff will be especially thrilled to hear your kind words. We appreciate your patronage and hope to welcome you back on your next trip here.Warm Regards,Hotel Manager.

2/10 Terrible

Shannon

Disliked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Hotel manager on Jul 24, 2023
Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 Good

J Lynn

Traveled with family
Liked: Staff & service, property conditions & facilities
We wanted an inexpensive one night stay for 5 people in 2 rooms. We really enjoyed the pool and had it to ourselves. The staff was great and accomodating. The complimentary breakfast was a little sketchy. There were areas that needed cleaning. The motel was what we needed for our stay.
Response from Hotel Manager on Jul 12, 2023
Dear Guest, Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you. Sincerely, Hotel Manager

10/10 Excellent

J Lynn

Stayed 1 night in Jul 2023

4/10 Poor

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is convenient but that’s it. It should only be rated a one star due to unclean room, towels are stained! I had a dark footprint on a bath towel I was given. I had to leave 2 days early from my reservation and I could not get any refund although I explained my situation.
Stayed 12 nights in Jun 2023
Response from Hotel Manager on Jun 30, 2023
Dear Teresa,I am sorry to learn about all the inconveniences you had during the stay.My sincere apologies. We care about your experience. Your comments are important for us.The problem areas will be investigated to take appropriate actions. Request your understanding and reconsideration to visit.Truly Yours,Hotel Manager.

2/10 Terrible

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Scary
Nasty. Non smoking room reeked of cigarette smoke. Dirty dirty dirty. Wouldn't walk on floors without shoes. Bugs everywhere. Marijuana smell all over building. Thugs hanging out in parking lot. Towels stained and nasty looking. Use only if there are no other options and you are only staying one night. Motel 6 across street looked much cleaner and safer.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 27, 2023
Dear Patricia,I am distressed to see your comments. My apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

4/10 Poor

Lori

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Skip this hotel. Dirty hotel. Dead bugs & burn holes in comforter. Breakfast is barely existent. Kind employees.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 27, 2023
Hello Lori,Thanks for the stay and the feedback.Please accept my apologies for the unsatisfactory stay.We shall definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Sincerely,Hotel Manager.

2/10 Terrible

Sandra

Traveled with family and small children
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 13, 2023
Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager

6/10 Okay

James

Traveled with family
Liked: Staff & service
The location was good, the room was ok, but the so called breakfast offered was beyond lame, in fact to advertise it as a breakfast was a joke.
Stayed 1 night in May 2023
Response from Hotel Manager on Jun 7, 2023
Dear Guest, Thank you for your stay at our hotel. We are really sorry for the breakfast issue and forwarded your concerns to the management for review. Sorry about this time. We will surely take care of the breakfast next time you visit us. Please visit us again. Sincerely, Hotel Manager

2/10 Terrible

Lauren

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy! Hairs, lots of hairs and stains in and on the bedding! Dog and human! Dust and dirt buld up on the floors and on the tables. Even an old piece of candy on the headboard. Toilet didn't work. Window unit smelled like mildew and bleach. Staff on duty was not knowledgeable, apologetic or helpful. We left immediately.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 6, 2023
Dear Guest, Thanks for your comments. We clean rooms on a regular schedule, as indicated. We take pride in the level of cleanliness and service we provide. I apologize for any cleaning lapses You can be sure that nothing means more to us than completely satisfying our guests. Sincerely,Hotel Manager

2/10 Terrible

Dale

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Hotel was old and dirty. Bed sheets had blood or some other stain on them. Room floors were sticky from floor cleaner and dirt black on white towels while wiping floor. Hotel front doors were left open causing it to be warm and humid in lobby area and hallways to rooms. Towels and wash cloths were oily and dirty as though someone used them on a vehicle repair. Food crumbs were on cradle of phone. I was embarrassed to have paid as much as we did for our room and having my family experience such a shotty run facility. It is hard for me to believe that Wyndam or Expedia has not demanded higher standards to be provided at this Hotel. Very disappointed in all parties. Absolutely false advertisement from all involved.
Stayed 2 nights in May 2023
Response from Hotel Manager on Jun 1, 2023
Dear Guest, Thanks for your comments. We clean rooms on a regular schedule, as indicated. We take pride in the level of cleanliness and service we provide. I apologize for any cleaning lapses You can be sure that nothing means more to us than completely satisfying our guests. Sincerely,Hotel Manager

10/10 Excellent

Megan

Stayed 4 nights in May 2023
Response from Hotel Manager on Jun 6, 2023
Dear Guest,We are happy to know that your experience was good in hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well.Sincerely,Hotel Manager

4/10 Poor

Lois

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work. Dirty pillow cases, and towels. And the room wasn’t that clean
Stayed 1 night in May 2023
Response from Hotel Manager on May 16, 2023
Dear Guest, Thanks for your comments. We clean rooms on a regular schedule, as indicated. We take pride in the level of cleanliness and service we provide. I apologize for any cleaning lapses You can be sure that nothing means more to us than completely satisfying our guests. Sincerely,Hotel Manager

10/10 Excellent

Lauren

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with it being a super 8! Was updated and modern
Stayed 1 night in May 2023
Response from Hotel Manager on May 12, 2023
Dear Guest,We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely,Hotel Manager

2/10 Terrible

Tamika

Stayed 2 nights in May 2023
Response from Hotel Manager on Jun 1, 2023
Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Manager on May 10, 2023
Dear Guest,We're so glad you enjoyed your stay with us, We're always working to make your stay as smooth and enjoyable as possible.Thank you for taking the time to leave us this glowing review. We hope to see you again soon!Sincerely,Hotel Manager

6/10 Okay

Jackie

Traveled with partner
Grubby. Room not well cleaned. “Breakfast” was a joke.
Stayed 1 night in May 2023
Response from Hotel Manager on May 8, 2023
Dear Guest,We apologize for your disappointment with the cleanliness of the room. The housekeeping staff has been reprimanded and will have more focus on cleanliness in the future. We hope that you will give us another chance to earn your business.Sincerely,Hotel Manager

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
great for price
Nice Basic Hotel with Good prices. Staff was friendly and the room was good.
Stayed 3 nights in May 2023
Response from Hotel Manager on May 8, 2023
Dear Guest,Thank you so much for your feedback!We are so glad that you had a positive experience with our hotel and its staff. It's always great to hear when guests feel welcomed, comfortable, and taken care of.We look forward to welcoming you back again soon!Sincerely,Hotel Manager

2/10 Terrible

sundaramurthy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 2 nights in Apr 2023
Response from Hotel Manager on May 2, 2023
Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager

6/10 Okay

Dirk F

Liked: Cleanliness, property conditions & facilities, room comfort
It worked
It was an okay place. Good access in and out. Room was nice and comfortable. Did not have much interaction with the staff.
Stayed 2 nights in Mar 2023
Response from Hotel Manager on Apr 1, 2023
Dear Guest, Thank you for your great review! I'm so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

8/10 Good

Gary, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Hotel Manager on Mar 24, 2023
Dear Guest,We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements.Sincerely,Hotel Manager