Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom ca


Posted May 12, 2015
If you like the smell of paint,dust and uneven floor. This is it.
5 out of 5
for Everyone
by A verified travelerfrom Charlotte, NC

Serene views with good location

Posted Apr 28, 2015
Pros: The complementary breakfast was excellent. Fresh waffles, pancakes, sausages and Egg and cheese omelets. Fast WiFi. Courteous staff
Cons: The place is getting a little long in the tooth, but they are renovating so the future looks bright.
Location: Harrah's Casio, Great Smoky Mountain Railroad, Cowee Ruby Mine
Stayed here when visiting the Harrah's, Bryson City area. The location was within 15 minute of everything we wanted to see and the price was right. It was a little chilly to truly appreciate the Tuckaseegee river flowing below the balcony, but it's constant rushing made for refreshing moments when you just stopped, listened and appreciated the view.
5 out of 5
for Everyone
by A verified travelerfrom Huntsville, AL

Love this hotel.

Posted Apr 13, 2015
I really like this hotel. It is so peaceful and is like a vacation in itself. I love to sit on the balcony and look out on the river, or eat breakfast on the patio looking at the river. The breakfast is good (except the sausage, stick to bacon) and the lady that is working the breakfast area is super nice and friendly and will tell you about some nice things to do in the area. The only issue I had was that when I called to tell them that I would be checking in after midnight the lady working the front desk said 'let me check on that, there may be a charge'. What ???? Never heard of that before. I was able to check in without issue and there was not an additional charge.
2 out of 5
by A verified travelerfrom Maryland

Very disappointed.

Posted Apr 12, 2015
Pros: Stream
Cons: Rooms
Location: Nothing, awful restaurants.
Construction going on when we got there, didn't stop for 2 hours. Noisy kids running in the halls at night, uncomfortable bed. Nice stream running behind hotel, old trains and equipment in front.
2 out of 5
by A verified travelerfrom Conyers

Not worth it!

Posted Apr 7, 2015
First, the front desk clerk was not pleasant so I shook that off as just one person. Then the phone in my room did not work at all, no dial tone and the lamp shade was actually falling apart and those are the minor. The main reasons why I will not stay again is that the bed was VERY uncomfortable AND noisy every time I moved and the cooling/heating system seem to malfunction so I was either too cool or too warm. I don't usually take the time to comment and if I do its because I was impressed, but not this time. :(
4 out of 5
for Everyone
by A verified travelerfrom Georgia

nice and close to Smoky Mountains and Cherokee

Posted Apr 6, 2015
Pros: was very quiet at night
Cons: is being remodeled were no rods in the closet and noise from construction during day should call to see if construction is still ongoing
Staff very friendly and helpful large rooms with very nice setting area. Breakfast was o.k.
4 out of 5
for Everyone
by A verified travelerfrom NC


Posted Apr 3, 2015
Love the view of the river. Nice and clean rooms with plans to remodel underway.
5 out of 5
for Everyone
by A verified travelerfrom North Carolina

Awesome place to relax!!

Posted Mar 27, 2015
Beautiful view from balcony! The water flowing in the river below helped make this stay very relaxing . Will be back!
5 out of 5
for Everyone
by A verified travelerfrom C, North Carolina

Nice hotel, river view

Posted Mar 23, 2015
Beautiful room, very friendly staff. Excellent, hot breakfast. Definitely visit again!
4 out of 5
for Couples
by A verified travelerfrom Gastonia NC

Really nice hotel centrally located

Posted Feb 17, 2015
Pros: Great hotel and staff. Nice indoor pool although it was a little on the cool side but the hot tub was great! Really clean room. Great spot to fish
Cons: The mattress could have been a little softer
Location: Great location centrally located in the quaint town of Dillsboro. The train from Great Smoky Mountain Railroad lays over here. Many shops to visit
We definitely would like to return. Nice experience