Ratings based on 737 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
79% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rancho Cucamonga, CA

Better than last time

Posted Mar 23, 2015
Pros: Clean, new carpet and bedding, wonderful friendly staff
Location: We stayed here for Disneyland and an event at the Convention Center
They have updated the decor of the rooms since we stayed there 2 years ago and they look much nicer. I would say next they need to update the hardware/faucets in all the bathroom and vanity areas - they date the rooms even after the new carpets and bedding. The phone in our room didn't ring so we missed out initial wake up call but they still came to the room and knocked. The lock on our door stuck a lot even after they WD-40'd it and it was a bit annoying having to attempt opening it multiple times before getting in. The staff was absolutely wonderful, pleasant, helpful and responded quickly to all needs. The continental breakfast was sub-par but all in all good. The price was very reasonable and that is probably why there is room for improvement but if they get too fancy they won't be as affordable so I am happy with them overall as is.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SACRAMENTO,CA

Great Hotel and close to Disneyland

Posted Mar 18, 2015
very convenient location. Walking distance to Disneyland however the ARC bus will take you there too. Beds are very comfortable. Our room was refreshed daily and very clean. Great staff. Nice pool. Clean and comfortable. Lots of cable channels and close to restaurants and gas stations. Fair priced hotel. Light breakfast provided each morning. Will definitely consider staying here again on my next visit. 2 thumbs up
2 out of 5
by A verified traveler

Don't stay here

Posted Mar 18, 2015
I knew it wasn't going to be a great hotel or anything. We booked it last minute and didn't have very many options since most hotels were booked. The first night we were there we found a huge cockroach in the bathroom. There was old food in the fridge and under the safe. The tv and mini fridge were outdated but that didn't bother me. The carpet was old and dirty. The light fixture had cobwebs. It just didn't feel clean. I wouldn't stay there again and definitely wouldn't recommend anyone stay there.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

No-nonsense, pleasant hotel stay

Posted Feb 23, 2015
Pros: Simple, straightforward service and amenities. VERY reasonable price. Would recommend to friends and family.
Cons: Breakfast--namely, the coffee. Shuttle service to Disneyland would be nice.
Location: Disneyland and California Adventure Park are both nearby. Easy to drive to.
Everything you would expect for the price. Clean beds, sheets, towels. Basic amenities included. Did not have high expectations for the free breakfast, but decent coffee would have been a plus. Just went elsewhere to eat once we had sampled what was available. Not a big deal, though. Hotel was close to Disneyland as marketed. Not really walkable given how long we spent at the park, but doable, if you're young and up to it. Altogether pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Y

Very nice hotel by Disneyland

Posted Feb 22, 2015
The beds were nice and they had a fridge and microwave in the rooms, which made it very convenient.
1 out of 5
by A verified traveler

Close to Disneyland is the only reason to stay...

Posted Feb 22, 2015
When I arrived there, the hotel didn't even have my reservation. Even though I had the Expedia confirmation in hand, I had to wait at the front desk forever. When I originally booked this room the hotel said it had roll away beds by request. I requested one at check in and the clerk said they would send one up. After hours of waiting I went back down to the front desk and a different clerk told me they do not provide roll away beds. The clerks need to get their lies straight and not be entirely rude. Customer service is a job where you can at least pretend to be nice. The bathrooms were dirty and they took for ever when we asked for extra towels. I would not recommend this hotel to a friend. The only reason to stay here is because it is close to Disneyland, other then that it was a terrible experience for everyone I was with.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was an Ok hotel stay

Posted Feb 19, 2015
Cons: Don't lie about amenities on your website!
Only problems I had was the hotel said they did not provide roll away beds, but when I looked up the hotel on expedia it's said your able to add on a roll away bed. Another thing was there were 4 people in my room which means 4 people need to take showers and use towels, when I asked for 2 more towels I was asked to trade in the first two. I shouldn't have to trade in anything I should be provided with enough towels for everyone in the room. I felt like I was being held responsible for someone else stealing towels. And to this date I still have not received my deposit refund.
4 out of 5
Recommended
for Families
by A verified travelerfrom 日本

コスパが良いホテル

Posted Feb 19, 2015
Pros: ロケーションの良さ。
Cons: アメニティの補充を忘れがち。 鍵の解除にコツがいる。 WiFiが無料で使用できるが、切れがち。
Location: Disneylandに歩いて行ける距離。 周辺にレストランも多く、食べる場所に困らないロケーションにある。 また、大型スーパーマーケット(Target)も近くにあり、日常雑貨の調達にも困らない。
ツインの部屋を使用。2人で使用するには、十分な広さで、快適に過ごせた。 元々、宿泊できればよいという目的で選択したので、満足できる内容だった。 周辺に徒歩で行ける食事ができる場所が多かった。 隣の部屋の音も気にならず、静かだった。 スタッフの対応も迅速だった。 コンベンションセンターにも近く、ビジネスでの出張にも使用可能。 利用はしなかったが、2月でもプールに入れる。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

close to Disneyland

Posted Feb 15, 2015
spacious rooms and location is near excellent restaurants
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Location ok as near convention centre just Disney

Posted Jan 25, 2015
The best is the price The worst is WIFi it's bad when rush time Hotel no restaurant but near have different kind of restaurant Breakfast very basic Overall is ok due to this low price